TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Incorrect transfer of data to state return When I prepared my mother's tax return, the Federal return proceeded smoothly. However, the dates of the state estimated tax payments did not transfer correctly into the Virginia state return, which triggered a form for underpayment of estimated taxes. This necessitated my having to go into that form to do multiple overrides, which took longer than if I had just done the state tax return without TurboTax. I should get a refund of the $45 + tax I paid TurboTax for the Virginia state download for my mother's tax return.
Date published: 2022-03-11
Rated 2 out of 5 by from TURBOTAX IS TERRIBLE THIS YEAR THE FL STATE TURBOTAX DOWNLOAD FOR $55 IS WORTHLESS.
Date published: 2022-03-11
Rated 5 out of 5 by from TurboTax was great John was great. He was knowledgeable and answered all my questions. I will use this again next year.
Date published: 2022-03-11
Rated 2 out of 5 by from Taxes Misleading advertising and marketing makes it seem like you are a getting a good service at a great price. For the amount of money I paid and work done on my end it does not seem correct. Being a veteran and currently in the reserves, I was disappointed with service and discounts. Not likely to recommend or use service again.
Date published: 2022-03-11
Rated 5 out of 5 by from Great process! I messed up my taxes last year and didn't want to do it again this year. Using Turbo Tax Live Full Service Deluxe was very easy and Deadria was great to work with.
Date published: 2022-03-11
Rated 5 out of 5 by from very helpful great communication, very skillful workers, took time to make sure everything is correct
Date published: 2022-03-11
Rated 1 out of 5 by from No MAC Version. Turbo Tax costs me money. Turbo Tax makes a MAC version of their software for everything except for Business. This is lunacy. I have to buy a basic PC laptop that I use once per year just to file my taxes. Absolute joke.
Date published: 2022-03-11
Rated 5 out of 5 by from Worked great Have used it for many years. Always worked great. Will continue to be a customer
Date published: 2022-03-11
Rated 5 out of 5 by from TURBO TAX IS EXCELLENT we have used Turbo tax for years and never had a problem
Date published: 2022-03-11
Rated 5 out of 5 by from Amazing work from Andrea Andrea was spectacular, she went above and beyond in every aspect. I had a lot moving part to my return but Andrea knew how to navigate them. She accommodated to my schedule and was able to get the max deductions.
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 5124
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Incorrect transfer of data to state return When I prepared my mother's tax return, the Federal return proceeded smoothly. However, the dates of the state estimated tax payments did not transfer correctly into the Virginia state return, which triggered a form for underpayment of estimated taxes. This necessitated my having to go into that form to do multiple overrides, which took longer than if I had just done the state tax return without TurboTax. I should get a refund of the $45 + tax I paid TurboTax for the Virginia state download for my mother's tax return.
Date published: 2022-03-11
Rated 2 out of 5 by from TURBOTAX IS TERRIBLE THIS YEAR THE FL STATE TURBOTAX DOWNLOAD FOR $55 IS WORTHLESS.
Date published: 2022-03-11
Rated 5 out of 5 by from TurboTax was great John was great. He was knowledgeable and answered all my questions. I will use this again next year.
Date published: 2022-03-11
Rated 2 out of 5 by from Taxes Misleading advertising and marketing makes it seem like you are a getting a good service at a great price. For the amount of money I paid and work done on my end it does not seem correct. Being a veteran and currently in the reserves, I was disappointed with service and discounts. Not likely to recommend or use service again.
Date published: 2022-03-11
Rated 5 out of 5 by from Great process! I messed up my taxes last year and didn't want to do it again this year. Using Turbo Tax Live Full Service Deluxe was very easy and Deadria was great to work with.
Date published: 2022-03-11
Rated 5 out of 5 by from very helpful great communication, very skillful workers, took time to make sure everything is correct
Date published: 2022-03-11
Rated 1 out of 5 by from No MAC Version. Turbo Tax costs me money. Turbo Tax makes a MAC version of their software for everything except for Business. This is lunacy. I have to buy a basic PC laptop that I use once per year just to file my taxes. Absolute joke.
Date published: 2022-03-11
Rated 5 out of 5 by from Worked great Have used it for many years. Always worked great. Will continue to be a customer
Date published: 2022-03-11
Rated 5 out of 5 by from TURBO TAX IS EXCELLENT we have used Turbo tax for years and never had a problem
Date published: 2022-03-11
Rated 5 out of 5 by from Amazing work from Andrea Andrea was spectacular, she went above and beyond in every aspect. I had a lot moving part to my return but Andrea knew how to navigate them. She accommodated to my schedule and was able to get the max deductions.
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 5124