TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from good good help to do both federal and state taxes with. use every year
Date published: 2021-03-25
Rated 5 out of 5 by from Great Very helpful and explained everything well. Will use again and recommend it
Date published: 2021-03-25
Rated 5 out of 5 by from Turbo Tax is groovy It worked. It's odd that you would require a minimum number of characters, I just don't have much else to say...
Date published: 2021-03-25
Rated 4 out of 5 by from FOLLOW UP WITH CHECK LIST THE TURBO CHECK SYSTEM FOUND ERRORS I MISS UNDERSTOOD
Date published: 2021-03-25
Rated 4 out of 5 by from ok I did not get my $20 discount from turbo tax this year and on line no body help me how to get that $20 .
Date published: 2021-03-25
Rated 5 out of 5 by from Experience was ok I had my taxes rejected and the rejection wasn’t adequately explained. I went back and forth on the sight and couldn’t find what number was wrong. I called Turbo tax and the person I talked to was not at all helpful. She told me to call the IRS
Date published: 2021-03-25
Rated 5 out of 5 by from Turbo Tax is Great This is my forth time using Turbo Tax. It's awesome!! It only takes minutes to complete and it does all the work for you accurately.
Date published: 2021-03-25
Rated 5 out of 5 by from Turbotax is awesome I feel that a organization or service such as yours should always offer the help that you give to complete the purpose that is intended and the prompts that were given allowed me the opportunity to do what I needed and feel comfortable doing it. That you a satisfying experience.
Date published: 2021-03-25
Rated 4 out of 5 by from Great Easy to use. I like the fact that Turbo Tax asks all the pertinent questions.
Date published: 2021-03-25
Rated 3 out of 5 by from Turbo Tax is annoying!!! Very frustrating experience with help. We were unable to e-file because we were lacking an update. Was unable to figure out how to get to updates since it instructed me to go to the menu. What menu?? Told your stupid robot that I was on a Mac and gave the system number. It set me up with an "expert" who texted with me for a long time. It seems that he was under the impression that I was on a PC, but I didn't know that until the end when he sent me PC instructions and I yelled at him that I was on a Mac. A few minutes later he texted me to quit turbo tax and relaunch. I did & it was simple after over an hour trying to get an answer to my problem. I also resent having to pay $1.00 and put in my credit card number. You can keep the stupid dollar because I don't want to deal with you anymore. Also, our turbo tax used to include the state return & we didn't have to pay an extra $25.
Date published: 2021-03-25
All TurboTax® Offerings Reviews - Page 5121
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from good good help to do both federal and state taxes with. use every year
Date published: 2021-03-25
Rated 5 out of 5 by from Great Very helpful and explained everything well. Will use again and recommend it
Date published: 2021-03-25
Rated 5 out of 5 by from Turbo Tax is groovy It worked. It's odd that you would require a minimum number of characters, I just don't have much else to say...
Date published: 2021-03-25
Rated 4 out of 5 by from FOLLOW UP WITH CHECK LIST THE TURBO CHECK SYSTEM FOUND ERRORS I MISS UNDERSTOOD
Date published: 2021-03-25
Rated 4 out of 5 by from ok I did not get my $20 discount from turbo tax this year and on line no body help me how to get that $20 .
Date published: 2021-03-25
Rated 5 out of 5 by from Experience was ok I had my taxes rejected and the rejection wasn’t adequately explained. I went back and forth on the sight and couldn’t find what number was wrong. I called Turbo tax and the person I talked to was not at all helpful. She told me to call the IRS
Date published: 2021-03-25
Rated 5 out of 5 by from Turbo Tax is Great This is my forth time using Turbo Tax. It's awesome!! It only takes minutes to complete and it does all the work for you accurately.
Date published: 2021-03-25
Rated 5 out of 5 by from Turbotax is awesome I feel that a organization or service such as yours should always offer the help that you give to complete the purpose that is intended and the prompts that were given allowed me the opportunity to do what I needed and feel comfortable doing it. That you a satisfying experience.
Date published: 2021-03-25
Rated 4 out of 5 by from Great Easy to use. I like the fact that Turbo Tax asks all the pertinent questions.
Date published: 2021-03-25
Rated 3 out of 5 by from Turbo Tax is annoying!!! Very frustrating experience with help. We were unable to e-file because we were lacking an update. Was unable to figure out how to get to updates since it instructed me to go to the menu. What menu?? Told your stupid robot that I was on a Mac and gave the system number. It set me up with an "expert" who texted with me for a long time. It seems that he was under the impression that I was on a PC, but I didn't know that until the end when he sent me PC instructions and I yelled at him that I was on a Mac. A few minutes later he texted me to quit turbo tax and relaunch. I did & it was simple after over an hour trying to get an answer to my problem. I also resent having to pay $1.00 and put in my credit card number. You can keep the stupid dollar because I don't want to deal with you anymore. Also, our turbo tax used to include the state return & we didn't have to pay an extra $25.
Date published: 2021-03-25
All TurboTax® Offerings Reviews - Page 5121