TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from awesome service amazing service will definitely be using again next year
Date published: 2021-04-17
Rated 4 out of 5 by from Great Online Service! Good overall. Better for those comfortable doing online taxes, but I expect those not will use the help function more.
Date published: 2021-04-17
Rated 2 out of 5 by from Hidden Fees Very user friendly. However, the hidden costs for filling are infuriating. There should be an option to remove the state filing cost.
Date published: 2021-04-17
Rated 5 out of 5 by from Super easy for the next year Dope to have all the information pre-loaded if you filed with them last year.
Date published: 2021-04-17
Rated 4 out of 5 by from easy and helpful I always get the best refunds with turbo tax ... never paying someone again
Date published: 2021-04-17
Rated 3 out of 5 by from TurboTax Filing went from Free to $200 I didn't want to use Deluxe, but it seemed as though I was forced to use it, because I had paid student loan interest. There was no option to say "skip the credits or whatever for student loan interest, and go with free turbotax". I didn't appreciate that I was forced into paying more money. I paid so little in student loan interest that the credits/returns/whatever that I would receive for them is less than the upgrade to Deluxe. Infuriating, actually. At the beginning, the messaging was that it would be free to file everything, now I'm paying $200 to file all my returns. Makes my blood boil.
Date published: 2021-04-17
Rated 3 out of 5 by from Too many ads asking to buy additional services I get that they want to upsale, however, once you decline, it needs to stop. Made the process much more painful
Date published: 2021-04-17
Rated 5 out of 5 by from Turbo Tax has always been good for me. Turbo Tax has always been easy to use, The first tme ou might get a funny feeling that this is too easy, then you find out they know what information is needed. Just Great!
Date published: 2021-04-17
Rated 5 out of 5 by from excellent excellent easy to do i didnt get help but very easy
Date published: 2021-04-17
Rated 2 out of 5 by from Disapointed: Doesn't Integrate w/ Quickbook Online I bought this thinking it was the perfect tool only to find out that I had to enter everything manually.
Date published: 2021-04-17
All TurboTax® Offerings Reviews - Page 5111
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from awesome service amazing service will definitely be using again next year
Date published: 2021-04-17
Rated 4 out of 5 by from Great Online Service! Good overall. Better for those comfortable doing online taxes, but I expect those not will use the help function more.
Date published: 2021-04-17
Rated 2 out of 5 by from Hidden Fees Very user friendly. However, the hidden costs for filling are infuriating. There should be an option to remove the state filing cost.
Date published: 2021-04-17
Rated 5 out of 5 by from Super easy for the next year Dope to have all the information pre-loaded if you filed with them last year.
Date published: 2021-04-17
Rated 4 out of 5 by from easy and helpful I always get the best refunds with turbo tax ... never paying someone again
Date published: 2021-04-17
Rated 3 out of 5 by from TurboTax Filing went from Free to $200 I didn't want to use Deluxe, but it seemed as though I was forced to use it, because I had paid student loan interest. There was no option to say "skip the credits or whatever for student loan interest, and go with free turbotax". I didn't appreciate that I was forced into paying more money. I paid so little in student loan interest that the credits/returns/whatever that I would receive for them is less than the upgrade to Deluxe. Infuriating, actually. At the beginning, the messaging was that it would be free to file everything, now I'm paying $200 to file all my returns. Makes my blood boil.
Date published: 2021-04-17
Rated 3 out of 5 by from Too many ads asking to buy additional services I get that they want to upsale, however, once you decline, it needs to stop. Made the process much more painful
Date published: 2021-04-17
Rated 5 out of 5 by from Turbo Tax has always been good for me. Turbo Tax has always been easy to use, The first tme ou might get a funny feeling that this is too easy, then you find out they know what information is needed. Just Great!
Date published: 2021-04-17
Rated 5 out of 5 by from excellent excellent easy to do i didnt get help but very easy
Date published: 2021-04-17
Rated 2 out of 5 by from Disapointed: Doesn't Integrate w/ Quickbook Online I bought this thinking it was the perfect tool only to find out that I had to enter everything manually.
Date published: 2021-04-17
All TurboTax® Offerings Reviews - Page 5111