TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Awesome Great and very easy! Thank you! Everything was very detailed.
Date published: 2022-06-12
Rated 5 out of 5 by from Using Turbo Tax for Years I have been using Turbo Tax for years. I just follow the instruction and if I don't understand, it will have a section called "learned more"
Date published: 2022-06-12
Rated 5 out of 5 by from TurboTax was Amazing Lisa, was extremely knowledgeable, a great communicator, and helped me understand the parts of my return that I needed clarification. She was able to complete my return in a timely manner.
Date published: 2022-06-12
Rated 1 out of 5 by from Over charged, to the tune of $65.00, won't use! AGI was rejected twice, I know what I made! After speaking with Turbo Tax, was told to enter AGI as 0. So far, it has been accepted ... we'll see?
Date published: 2022-06-12
Rated 2 out of 5 by from Expensive I've been using TurboTax for a couple years now. I used to use TaxAct. I will be going back to TaxAct after the fees I paid to file this year, with almost no benefit. I could be filing for free most places. So TurboTax got their last dollar from me.
Date published: 2022-06-12
Rated 1 out of 5 by from VERY DISAPPOINTED I PURCHASED TURBO TAX DESKTOP BUSINESS TAX YEAR 2021 WIN DOWNLOAD AND TURBOTAX DESKTOP HOME AND BUSINESS TAX YEAR 2021 WIN DOWNLOAD WITH STATE. I PROCESSED MY 2021 1065 FORM RETURN OF PARTNERSHIP INCOME AND IT WAS ACCEPTED BY THE GOVERMENT. I OPENED MY HOME AND BUSINESS TAX PROGRAM. THE PROGRAM DID NOT PULL UP MY 2021 BUSINESS TAX RETURN. I FOUND THE FILE MYSELF AND CLICKED TO IMPORT AND RECEIVED THE FOLLOWING ERROR "SOME FORM SETS ARE NOT PRESENT ON THIS MACHINE. PLEASE INSTALL ALL FORMSETS". ERROR 190. I HAVE NEVER HAD ANY PROBLEMS WITH IMPORTING MY BUSINESS FILES INTO MY HOME & BUSINESS TURBO TAX PROGRAMS UNTIL NOW.
Date published: 2022-06-12
Rated 5 out of 5 by from RELIABLE I've used Turbo Tax for more than 2-decades and it has proven to be easy to use and comprehensive for filing personal income tax.
Date published: 2022-06-12
Rated 2 out of 5 by from TurboTax Business Has Room for Improvement $215 ($160 for Business, $55 for a State Fiduciary) is a lot of money for a product that is not fully baked. I purchased it for my mother's Estate tax return. I was able to complete the Federal and State returns but could not (1) connect to the server to download updates and (2) as a result of not having updates I could not file federal electronically. I am a long-time TurboTax Deluxe and Premium user and expected more and better.
Date published: 2022-06-12
Rated 2 out of 5 by from Does the job-barely Too many bugs make this program quite frustrating. Delayed filing due to bugs and forget the more exotic forms such as Form 116 and 2555, barely anything works. I only buy it because there is not a whole lot of competition in the space. Add to that the constant push for providing data and upselling. I really pay for my own torture with TurboTax.
Date published: 2022-06-12
Rated 5 out of 5 by from Turbo tax is easy to do My Friend Hunter Davenport told me about turbo tax
Date published: 2022-06-12
All TurboTax® Offerings Reviews - Page 512
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Great and very easy! Thank you! Everything was very detailed.
Date published: 2022-06-12
Rated 5 out of 5 by from Using Turbo Tax for Years I have been using Turbo Tax for years. I just follow the instruction and if I don't understand, it will have a section called "learned more"
Date published: 2022-06-12
Rated 5 out of 5 by from TurboTax was Amazing Lisa, was extremely knowledgeable, a great communicator, and helped me understand the parts of my return that I needed clarification. She was able to complete my return in a timely manner.
Date published: 2022-06-12
Rated 1 out of 5 by from Over charged, to the tune of $65.00, won't use! AGI was rejected twice, I know what I made! After speaking with Turbo Tax, was told to enter AGI as 0. So far, it has been accepted ... we'll see?
Date published: 2022-06-12
Rated 2 out of 5 by from Expensive I've been using TurboTax for a couple years now. I used to use TaxAct. I will be going back to TaxAct after the fees I paid to file this year, with almost no benefit. I could be filing for free most places. So TurboTax got their last dollar from me.
Date published: 2022-06-12
Rated 1 out of 5 by from VERY DISAPPOINTED I PURCHASED TURBO TAX DESKTOP BUSINESS TAX YEAR 2021 WIN DOWNLOAD AND TURBOTAX DESKTOP HOME AND BUSINESS TAX YEAR 2021 WIN DOWNLOAD WITH STATE. I PROCESSED MY 2021 1065 FORM RETURN OF PARTNERSHIP INCOME AND IT WAS ACCEPTED BY THE GOVERMENT. I OPENED MY HOME AND BUSINESS TAX PROGRAM. THE PROGRAM DID NOT PULL UP MY 2021 BUSINESS TAX RETURN. I FOUND THE FILE MYSELF AND CLICKED TO IMPORT AND RECEIVED THE FOLLOWING ERROR "SOME FORM SETS ARE NOT PRESENT ON THIS MACHINE. PLEASE INSTALL ALL FORMSETS". ERROR 190. I HAVE NEVER HAD ANY PROBLEMS WITH IMPORTING MY BUSINESS FILES INTO MY HOME & BUSINESS TURBO TAX PROGRAMS UNTIL NOW.
Date published: 2022-06-12
Rated 5 out of 5 by from RELIABLE I've used Turbo Tax for more than 2-decades and it has proven to be easy to use and comprehensive for filing personal income tax.
Date published: 2022-06-12
Rated 2 out of 5 by from TurboTax Business Has Room for Improvement $215 ($160 for Business, $55 for a State Fiduciary) is a lot of money for a product that is not fully baked. I purchased it for my mother's Estate tax return. I was able to complete the Federal and State returns but could not (1) connect to the server to download updates and (2) as a result of not having updates I could not file federal electronically. I am a long-time TurboTax Deluxe and Premium user and expected more and better.
Date published: 2022-06-12
Rated 2 out of 5 by from Does the job-barely Too many bugs make this program quite frustrating. Delayed filing due to bugs and forget the more exotic forms such as Form 116 and 2555, barely anything works. I only buy it because there is not a whole lot of competition in the space. Add to that the constant push for providing data and upselling. I really pay for my own torture with TurboTax.
Date published: 2022-06-12
Rated 5 out of 5 by from Turbo tax is easy to do My Friend Hunter Davenport told me about turbo tax
Date published: 2022-06-12
All TurboTax® Offerings Reviews - Page 512