TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Love Turbo Tax since 1998 Turbo Tax keeps us from pulling out our hair as we would do if we didn't have TT to file our taxes. It makes tax season so very much easier. The only glitch I had was the Form 5329-S and explanation, I couldn't find any help for completing the explanation. I copied it in MS Word and cut and pasted the explanation for the waiver. I kept getting an error that it was too long or character error. I finally figured it out so I wouldn't drop my review rating from 5 stars.
Date published: 2021-05-14
Rated 1 out of 5 by from Turbo Tax doesn't support their customers. I haven't gotten my return, you promised I would from last year. Instead of assisting contacting the IRS you tell me it's all on me.
Date published: 2021-05-14
Rated 5 out of 5 by from very good21 It worked fine, always too slow when i ask for help, needs to be easier to get a hold of some one to talk too.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax - Helpful Had a great experience with Turbo Tax. They were very helpful.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbotax this was so easy to work with took less time less worry
Date published: 2021-05-14
Rated 5 out of 5 by from Yay To Turbo Tax Simple and quick. Easy to follow. Best part it was free!
Date published: 2021-05-14
Rated 5 out of 5 by from WITH TURBO TAX IT WAS SMOOTH SAILING As you go aling the program helps identify what you did last year for that particular item and also give very good examples of things that apply to that category. When it was time for expert help, you could tell they know their stuff. Also, I love "itsdeductible".
Date published: 2021-05-14
Rated 4 out of 5 by from Good Experience The live expert was helpful. She was able to look up things she didnt know and get fast answers
Date published: 2021-05-14
Rated 3 out of 5 by from Great software, but tiring. I've used it in past years, but this year it constantly logged me out when I'd take a short break. Then, I'd have to redo everything that Id recently completed. It definitely needs a save and continue option.
Date published: 2021-05-14
Rated 4 out of 5 by from TurboTax Fees NOT COOL Turbotax is awesome but i hate the fees, its not fair we have to pay just for you to take money from my return, and if i dont need help with anything why am i being charged anything? Dont get me wrong i love the fact that you guys save all my personal/work history, i just hate the fees.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 5109
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love Turbo Tax since 1998 Turbo Tax keeps us from pulling out our hair as we would do if we didn't have TT to file our taxes. It makes tax season so very much easier. The only glitch I had was the Form 5329-S and explanation, I couldn't find any help for completing the explanation. I copied it in MS Word and cut and pasted the explanation for the waiver. I kept getting an error that it was too long or character error. I finally figured it out so I wouldn't drop my review rating from 5 stars.
Date published: 2021-05-14
Rated 1 out of 5 by from Turbo Tax doesn't support their customers. I haven't gotten my return, you promised I would from last year. Instead of assisting contacting the IRS you tell me it's all on me.
Date published: 2021-05-14
Rated 5 out of 5 by from very good21 It worked fine, always too slow when i ask for help, needs to be easier to get a hold of some one to talk too.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax - Helpful Had a great experience with Turbo Tax. They were very helpful.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbotax this was so easy to work with took less time less worry
Date published: 2021-05-14
Rated 5 out of 5 by from Yay To Turbo Tax Simple and quick. Easy to follow. Best part it was free!
Date published: 2021-05-14
Rated 5 out of 5 by from WITH TURBO TAX IT WAS SMOOTH SAILING As you go aling the program helps identify what you did last year for that particular item and also give very good examples of things that apply to that category. When it was time for expert help, you could tell they know their stuff. Also, I love "itsdeductible".
Date published: 2021-05-14
Rated 4 out of 5 by from Good Experience The live expert was helpful. She was able to look up things she didnt know and get fast answers
Date published: 2021-05-14
Rated 3 out of 5 by from Great software, but tiring. I've used it in past years, but this year it constantly logged me out when I'd take a short break. Then, I'd have to redo everything that Id recently completed. It definitely needs a save and continue option.
Date published: 2021-05-14
Rated 4 out of 5 by from TurboTax Fees NOT COOL Turbotax is awesome but i hate the fees, its not fair we have to pay just for you to take money from my return, and if i dont need help with anything why am i being charged anything? Dont get me wrong i love the fact that you guys save all my personal/work history, i just hate the fees.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 5109