TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Fast and Easy When I hit a roadblock I was able to get help for additional money. It was worth it because I misread something and that was stopping me from being able to submit my taxes. After that I was able to proceed. Turbo Tax gave me the maximum refund compared to Cash App. the difference was $300!
Date published: 2022-03-12
Rated 5 out of 5 by from Love Charlie! Charlie was great! Very patience and helpful and understanding
Date published: 2022-03-12
Rated 1 out of 5 by from Every year, I hope it will be better... Every year I am so unimpressed with the effort Intuit makes to improve their product! I have been using TurboTax products for over 20 years and I literally have over 30 pages of notes that I keep for myself to get me through each year to steer around all the bugs and lack of intuitiveness in the product. I recommend TurboTax only for people with the most basic tax situations.
Date published: 2022-03-12
Rated 3 out of 5 by from Used TurboTax to E file Form 1065 for 2021 1. The e file section seemed to wipe out our election to print the page 4 balance sheet even while not required, but not a problem as we will recover the numbers for internal use. 2. The TT review sections to check on our entries are excellent. 3. Sometimes instructions not totally clear: example form 8453, efile declaration instructions, it was not clear if the PDF copy was being discussed or the return itself.
Date published: 2022-03-12
Rated 5 out of 5 by from Turbotax easy and amazing It is the best and easy process to file your taxes!
Date published: 2022-03-12
Rated 2 out of 5 by from Basic but not enough I paid an additional $50 for the Utah state partnership return and was not allowed to e-file it. I called support and they had no answer for me except to update my software which did not fix the problem as I suspected. Usually, Turbotax will give you a reason when e-file is not an option but it never gave me a reason. I checked the Utah state website and they are accepting TC-65 returns electronically so it is definitely a Turbotax problem/issue. I finally gave up and just sent it in the mail like a fool.
Date published: 2022-03-12
Rated 4 out of 5 by from Turbo Tax can be a little confusing The first lady I spoke with hung up on me. Then we received live support which was a great help. Though getting the IRS transcript was confusing as I thought it would come via email.
Date published: 2022-03-12
Rated 5 out of 5 by from Awesome and easy I've used TurboTax two years now, after using one of the big name tax companies for years. I am very impressed with the details they ask, but how simple it is to use. Would highly recommend.
Date published: 2022-03-12
Rated 5 out of 5 by from Very easy to use Walks you right through it step by step so it's easy to use
Date published: 2022-03-12
Rated 5 out of 5 by from Ease of use for TurboTax I have used TurboTax for 8 years and it provides me with the tax information I need to complete my taxes without any issues.
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 5104
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast and Easy When I hit a roadblock I was able to get help for additional money. It was worth it because I misread something and that was stopping me from being able to submit my taxes. After that I was able to proceed. Turbo Tax gave me the maximum refund compared to Cash App. the difference was $300!
Date published: 2022-03-12
Rated 5 out of 5 by from Love Charlie! Charlie was great! Very patience and helpful and understanding
Date published: 2022-03-12
Rated 1 out of 5 by from Every year, I hope it will be better... Every year I am so unimpressed with the effort Intuit makes to improve their product! I have been using TurboTax products for over 20 years and I literally have over 30 pages of notes that I keep for myself to get me through each year to steer around all the bugs and lack of intuitiveness in the product. I recommend TurboTax only for people with the most basic tax situations.
Date published: 2022-03-12
Rated 3 out of 5 by from Used TurboTax to E file Form 1065 for 2021 1. The e file section seemed to wipe out our election to print the page 4 balance sheet even while not required, but not a problem as we will recover the numbers for internal use. 2. The TT review sections to check on our entries are excellent. 3. Sometimes instructions not totally clear: example form 8453, efile declaration instructions, it was not clear if the PDF copy was being discussed or the return itself.
Date published: 2022-03-12
Rated 5 out of 5 by from Turbotax easy and amazing It is the best and easy process to file your taxes!
Date published: 2022-03-12
Rated 2 out of 5 by from Basic but not enough I paid an additional $50 for the Utah state partnership return and was not allowed to e-file it. I called support and they had no answer for me except to update my software which did not fix the problem as I suspected. Usually, Turbotax will give you a reason when e-file is not an option but it never gave me a reason. I checked the Utah state website and they are accepting TC-65 returns electronically so it is definitely a Turbotax problem/issue. I finally gave up and just sent it in the mail like a fool.
Date published: 2022-03-12
Rated 4 out of 5 by from Turbo Tax can be a little confusing The first lady I spoke with hung up on me. Then we received live support which was a great help. Though getting the IRS transcript was confusing as I thought it would come via email.
Date published: 2022-03-12
Rated 5 out of 5 by from Awesome and easy I've used TurboTax two years now, after using one of the big name tax companies for years. I am very impressed with the details they ask, but how simple it is to use. Would highly recommend.
Date published: 2022-03-12
Rated 5 out of 5 by from Very easy to use Walks you right through it step by step so it's easy to use
Date published: 2022-03-12
Rated 5 out of 5 by from Ease of use for TurboTax I have used TurboTax for 8 years and it provides me with the tax information I need to complete my taxes without any issues.
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 5104