TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Your product sucks Hard to use. Cannot find downloads, Search is worthless, Changes numbers when I submit, Will not let me bypass stupid inputs. Was a great product..You push your services but dont provide any. Need I say more.
Date published: 2022-10-18
Rated 5 out of 5 by from TURBO TAX GETS EASIER EVERY YEAR BECAUSE OUR TAX SITUATION WAS MUCH MORE COMPLICATED THIS YEAR, I THOUGHT I MIGHT HAVE TO PAY A PROFESSIONAL TO PREPARE OUR RETURN. BUT, TURBO TAX WAS ALL I NEEDED TO PREPARE OUR RETURN QUICKLY AND WITH CONFIDENCE.
Date published: 2022-10-18
Rated 4 out of 5 by from I am impressed Love the further explanations, clean UI, copyright and confidence I felt completing the forms.
Date published: 2022-10-18
Rated 5 out of 5 by from Turbo tax is very convenient I had been using Turbo tax for 17 years. In the middle I purchased a house and went through an Accountant for 3 years, submitting all the tax forms including 1099G, 1099Div etc. and at the end accountant still missing some papers. Finally, comparing with Turbo tax no difference at all. Turbo tax will walk you through with all kinds of deduction. Trust me, it is very easy and convenient. It saved me a lot of time and hassle to go through the accountant.
Date published: 2022-10-18
Rated 1 out of 5 by from Federal items didnt carry to California Return I had several items that were filled out on the 1040 Federal Form that did not automatically carry over to the California State Income Tax Return such as carryover info, banking refund info, and many other too numerous to mention. Something that should have taken minutes to complete took over 4 hours to complete California State Income Return because of the errors. I'm a non-Resident taxpayer in California and resided in Texas 100% of the year. Did not have this problem last year. Very disappointing as I've utilized Turbotax for over 25 years doing my own tax returns
Date published: 2022-10-18
Rated 5 out of 5 by from TurboTax is AWESOME! It's always so easy and the steps along the way make filing taxes stress free. I will continue using TurboTax!
Date published: 2022-10-18
Rated 1 out of 5 by from Nothing other than robo You are on your own. Not for beginners. When i try to amend my previous return, no clear suggestions after it was rejected
Date published: 2022-10-18
Rated 3 out of 5 by from Wouldn't run in my Win10 environment TT still a very helpful tool, but: 1) After running cd version of TT Premier on my Dell Win10 laptop since 2016, I couldn't get it to install from cd, from fresh download using same auth code, or from new download with new auth code provided by very helpful help desk person; 2) I had to go back during review and answer about 10 details regarding the 1 rental property I own that TT did not walk me through during interview; and 3) the full amount of a small pension I have was populated into "state income tax withheld", which I discovered during state review. The last item could have been my mistake, but I thought I was careful and experienced enough to have not done that. I will use TT again, and hope to use it on my own computer instead of having to move files and file from my wife's PC. Not being able to run on a current software version of Win10 is a big deal.
Date published: 2022-10-18
Rated 1 out of 5 by from PRETTY BAD YOUR PROGRAM HAS BECOME PROGRESSIVELY WORSE. YOUR EARLIER EDITIONS WERE MUCH EASIER TO NAVIGATE. I MAY CONSIDER AN ALTERNATIVE SOFTWARE FOR MY NEXT YEARS FILING.
Date published: 2022-10-18
Rated 5 out of 5 by from 2021 Turbo Tax Return This was a 1st time experience using TurboTax. Moderate success with online program. Would like to see schedules similar to 1040 used by tax professionals when working up Income & Expense. Overall great experience.
Date published: 2022-10-18
All TurboTax® Offerings Reviews - Page 52
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Your product sucks Hard to use. Cannot find downloads, Search is worthless, Changes numbers when I submit, Will not let me bypass stupid inputs. Was a great product..You push your services but dont provide any. Need I say more.
Date published: 2022-10-18
Rated 5 out of 5 by from TURBO TAX GETS EASIER EVERY YEAR BECAUSE OUR TAX SITUATION WAS MUCH MORE COMPLICATED THIS YEAR, I THOUGHT I MIGHT HAVE TO PAY A PROFESSIONAL TO PREPARE OUR RETURN. BUT, TURBO TAX WAS ALL I NEEDED TO PREPARE OUR RETURN QUICKLY AND WITH CONFIDENCE.
Date published: 2022-10-18
Rated 4 out of 5 by from I am impressed Love the further explanations, clean UI, copyright and confidence I felt completing the forms.
Date published: 2022-10-18
Rated 5 out of 5 by from Turbo tax is very convenient I had been using Turbo tax for 17 years. In the middle I purchased a house and went through an Accountant for 3 years, submitting all the tax forms including 1099G, 1099Div etc. and at the end accountant still missing some papers. Finally, comparing with Turbo tax no difference at all. Turbo tax will walk you through with all kinds of deduction. Trust me, it is very easy and convenient. It saved me a lot of time and hassle to go through the accountant.
Date published: 2022-10-18
Rated 1 out of 5 by from Federal items didnt carry to California Return I had several items that were filled out on the 1040 Federal Form that did not automatically carry over to the California State Income Tax Return such as carryover info, banking refund info, and many other too numerous to mention. Something that should have taken minutes to complete took over 4 hours to complete California State Income Return because of the errors. I'm a non-Resident taxpayer in California and resided in Texas 100% of the year. Did not have this problem last year. Very disappointing as I've utilized Turbotax for over 25 years doing my own tax returns
Date published: 2022-10-18
Rated 5 out of 5 by from TurboTax is AWESOME! It's always so easy and the steps along the way make filing taxes stress free. I will continue using TurboTax!
Date published: 2022-10-18
Rated 1 out of 5 by from Nothing other than robo You are on your own. Not for beginners. When i try to amend my previous return, no clear suggestions after it was rejected
Date published: 2022-10-18
Rated 3 out of 5 by from Wouldn't run in my Win10 environment TT still a very helpful tool, but: 1) After running cd version of TT Premier on my Dell Win10 laptop since 2016, I couldn't get it to install from cd, from fresh download using same auth code, or from new download with new auth code provided by very helpful help desk person; 2) I had to go back during review and answer about 10 details regarding the 1 rental property I own that TT did not walk me through during interview; and 3) the full amount of a small pension I have was populated into "state income tax withheld", which I discovered during state review. The last item could have been my mistake, but I thought I was careful and experienced enough to have not done that. I will use TT again, and hope to use it on my own computer instead of having to move files and file from my wife's PC. Not being able to run on a current software version of Win10 is a big deal.
Date published: 2022-10-18
Rated 1 out of 5 by from PRETTY BAD YOUR PROGRAM HAS BECOME PROGRESSIVELY WORSE. YOUR EARLIER EDITIONS WERE MUCH EASIER TO NAVIGATE. I MAY CONSIDER AN ALTERNATIVE SOFTWARE FOR MY NEXT YEARS FILING.
Date published: 2022-10-18
Rated 5 out of 5 by from 2021 Turbo Tax Return This was a 1st time experience using TurboTax. Moderate success with online program. Would like to see schedules similar to 1040 used by tax professionals when working up Income & Expense. Overall great experience.
Date published: 2022-10-18
All TurboTax® Offerings Reviews - Page 52