TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

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Rated 3 out of 5 by from No Live Help I didn't like that I had to wait until I was finished to be surprised at the price! No indication before that. Evidently I was charged $735 for a live help version. The help was definitely not live for the 2 questions I asked. Overpriced
Date published: 2023-09-15
Rated 5 out of 5 by from Worth every penny Using Turbo tax has not only made my tax filling simple but has also taught me what to watch out for next year. I will definitely be coming back here to file for 2023. Doing the paperwork, myself made me doubt my own answers but this site felt like it was holding my hand the entire way and I felt like I was just casually answering questions without the more stressful nature of a tax form.
Date published: 2023-09-15
Rated 1 out of 5 by from Endless loops and no electronic filing The State return did not correspond to the Federal return. It was impossible to file electronically as a result. After hours of pointless work an in spite of very thorough efforts from the helpdesk, the issue couldn't be solved. This is highly frustrating.
Date published: 2023-09-15
Rated 1 out of 5 by from Misleading Premium charges I hesitantly upgraded to Premium only because I had trade on robinhood and invested an hour and half into filing on Turbotax. When being told I had to buy premier or I couldn't file, I did. I was told it was $127. Then at checkout it had two charges around $60 each. One for Minnesota and one for Iowa. This ran the total to $247 which I did not want to pay. There was no total shown until after payment was submitted. The way it was presented, it looked to be that $127 charge was being broke down into why it costed that much, not the adding additional chargers like it was. I would refund and undo this whole thing if I could. I'm a poor college kid on student loans and can't afford to be giving tubro tax half my refund. Extremely frustrated with this whole experience.
Date published: 2023-09-15
Rated 1 out of 5 by from Turbo Tax Sucks Turbo Tax Sucks. They do not learn or pay attention to quality of their product. It keep sayd errors but no information on what errors. When priting, it says no errors but when saving keep saying errors.
Date published: 2023-09-14
Rated 5 out of 5 by from Great and Quick We needed to prepare our taxes and Turbo Tax was perfect! Any questions we had were easily asked and answered.
Date published: 2023-09-14
Rated 5 out of 5 by from Turbo Tax Business makes you a tax expert Been using Turbo tax Business for over 10 years for my business and it has saved me from having to hire an accountant. With having a small business this is a great saving. Make me feel like an expert and don't have to know the tax code. love the easy step by step questions to get the forms filled out properly.
Date published: 2023-09-14
Rated 5 out of 5 by from Can't live without it ! I use all the Turbo Tax Products, Home and business (desktop) and Turbo Tax Business (desktop) I am giving 5 star positive feedback to Intuit. The ONLY negative is that when I import something from Quick Books into Turbo Tax I have to have quick books installed. That's not fair. Turbo Tax should be able to import the necessary files without having to have Quick Books installed on the importing computer.
Date published: 2023-09-14
Rated 4 out of 5 by from TurboTax is amazing I didn't know how to do my taxes but turbo tax helped me though every step
Date published: 2023-09-14
Rated 5 out of 5 by from TurboTax is Awesome I have bee using it for two decades. I love it, especially autofilling my history.
Date published: 2023-09-14
All TurboTax® Offerings Reviews - Page 52
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from No Live Help I didn't like that I had to wait until I was finished to be surprised at the price! No indication before that. Evidently I was charged $735 for a live help version. The help was definitely not live for the 2 questions I asked. Overpriced
Date published: 2023-09-15
Rated 5 out of 5 by from Worth every penny Using Turbo tax has not only made my tax filling simple but has also taught me what to watch out for next year. I will definitely be coming back here to file for 2023. Doing the paperwork, myself made me doubt my own answers but this site felt like it was holding my hand the entire way and I felt like I was just casually answering questions without the more stressful nature of a tax form.
Date published: 2023-09-15
Rated 1 out of 5 by from Endless loops and no electronic filing The State return did not correspond to the Federal return. It was impossible to file electronically as a result. After hours of pointless work an in spite of very thorough efforts from the helpdesk, the issue couldn't be solved. This is highly frustrating.
Date published: 2023-09-15
Rated 1 out of 5 by from Misleading Premium charges I hesitantly upgraded to Premium only because I had trade on robinhood and invested an hour and half into filing on Turbotax. When being told I had to buy premier or I couldn't file, I did. I was told it was $127. Then at checkout it had two charges around $60 each. One for Minnesota and one for Iowa. This ran the total to $247 which I did not want to pay. There was no total shown until after payment was submitted. The way it was presented, it looked to be that $127 charge was being broke down into why it costed that much, not the adding additional chargers like it was. I would refund and undo this whole thing if I could. I'm a poor college kid on student loans and can't afford to be giving tubro tax half my refund. Extremely frustrated with this whole experience.
Date published: 2023-09-15
Rated 1 out of 5 by from Turbo Tax Sucks Turbo Tax Sucks. They do not learn or pay attention to quality of their product. It keep sayd errors but no information on what errors. When priting, it says no errors but when saving keep saying errors.
Date published: 2023-09-14
Rated 5 out of 5 by from Great and Quick We needed to prepare our taxes and Turbo Tax was perfect! Any questions we had were easily asked and answered.
Date published: 2023-09-14
Rated 5 out of 5 by from Turbo Tax Business makes you a tax expert Been using Turbo tax Business for over 10 years for my business and it has saved me from having to hire an accountant. With having a small business this is a great saving. Make me feel like an expert and don't have to know the tax code. love the easy step by step questions to get the forms filled out properly.
Date published: 2023-09-14
Rated 5 out of 5 by from Can't live without it ! I use all the Turbo Tax Products, Home and business (desktop) and Turbo Tax Business (desktop) I am giving 5 star positive feedback to Intuit. The ONLY negative is that when I import something from Quick Books into Turbo Tax I have to have quick books installed. That's not fair. Turbo Tax should be able to import the necessary files without having to have Quick Books installed on the importing computer.
Date published: 2023-09-14
Rated 4 out of 5 by from TurboTax is amazing I didn't know how to do my taxes but turbo tax helped me though every step
Date published: 2023-09-14
Rated 5 out of 5 by from TurboTax is Awesome I have bee using it for two decades. I love it, especially autofilling my history.
Date published: 2023-09-14
All TurboTax® Offerings Reviews - Page 52