TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from great program very simple to use and less stressful for me and less expensive than going to a cpa
Date published: 2021-04-11
Rated 5 out of 5 by from Turbotax Deluxe Everything went smooth. No problems. Easy to use year after year.
Date published: 2021-04-11
Rated 2 out of 5 by from Not very user friendly Seems like it was easier in years past to move around. Didn't like how difficult it was to find certain things this year.
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax is Great Easiest and best way to file federal and state taxes
Date published: 2021-04-11
Rated 5 out of 5 by from turbo is my go to this was my first time i was kind of nervous i probably made mistakes but i hope i did ok it was pretty easy
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax makes filing your taxes a breeze! Turbo Tax makes filing your taxes a breeze... even if your self employed! I found it a bit cumbersome to do an amendment to my previously filed tax return however, found a work around. Thank you for taking the dread out of a daunting task!
Date published: 2021-04-11
Rated 1 out of 5 by from This is my last year using TurboTax TurboTax has cost me literally thousands of dollars in penalties over the last 4 years, by not downloading all my tax documents (e.g. 1099-Divs) and therefore under-reporting taxes owed. I accept that I should be double-checking these things, but this year you cost me more money by having a broken form 2210. So I have to find/download documents myself, enter all values myself, but then not be able to fill out form 2210 and save some money. Plus, the entire time I'm having to click 'no' to ads for different products etc, all which cost about the same amount as hiring someone to do my taxes for me, and none of which would help the actual problems I have. I basically can't justify using you in the future, because I have lost faith in your product. I hope my taxes were done right this year, but I have no Idea. I think you really need to focus on core functionality (ensure you download all docs, ensure all the forms work) and less on the upselling. If I get tired of paying an accountant, maybe I'll try TurboTax again in a few years. Until then, thanks for making things as easy as you have.
Date published: 2021-04-11
Rated 5 out of 5 by from greeeaaatttt WAS QUICK AND EASY! JUST THE WAY SOMETHING SHOULD BE!
Date published: 2021-04-11
Rated 5 out of 5 by from Its the best! I have used Turbo Tax for 25 years. It is easy to file those dreaded taxes and Turbo Tax makes it easy.
Date published: 2021-04-11
Rated 4 out of 5 by from TurboTax is fine First, I am still not happy that I had to buy a new MacBook Air in order to run OS Big Sur in order to continue to use TurboTax to file for 2020. Second, I’m still not sure I understand the QBI Qualified Business Income deduction, but the TT text suggests even the IRS is still uncertain. Third, links to Quicken and other software still need to be thoroughly verified and I have doubts about security.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 5067
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great program very simple to use and less stressful for me and less expensive than going to a cpa
Date published: 2021-04-11
Rated 5 out of 5 by from Turbotax Deluxe Everything went smooth. No problems. Easy to use year after year.
Date published: 2021-04-11
Rated 2 out of 5 by from Not very user friendly Seems like it was easier in years past to move around. Didn't like how difficult it was to find certain things this year.
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax is Great Easiest and best way to file federal and state taxes
Date published: 2021-04-11
Rated 5 out of 5 by from turbo is my go to this was my first time i was kind of nervous i probably made mistakes but i hope i did ok it was pretty easy
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax makes filing your taxes a breeze! Turbo Tax makes filing your taxes a breeze... even if your self employed! I found it a bit cumbersome to do an amendment to my previously filed tax return however, found a work around. Thank you for taking the dread out of a daunting task!
Date published: 2021-04-11
Rated 1 out of 5 by from This is my last year using TurboTax TurboTax has cost me literally thousands of dollars in penalties over the last 4 years, by not downloading all my tax documents (e.g. 1099-Divs) and therefore under-reporting taxes owed. I accept that I should be double-checking these things, but this year you cost me more money by having a broken form 2210. So I have to find/download documents myself, enter all values myself, but then not be able to fill out form 2210 and save some money. Plus, the entire time I'm having to click 'no' to ads for different products etc, all which cost about the same amount as hiring someone to do my taxes for me, and none of which would help the actual problems I have. I basically can't justify using you in the future, because I have lost faith in your product. I hope my taxes were done right this year, but I have no Idea. I think you really need to focus on core functionality (ensure you download all docs, ensure all the forms work) and less on the upselling. If I get tired of paying an accountant, maybe I'll try TurboTax again in a few years. Until then, thanks for making things as easy as you have.
Date published: 2021-04-11
Rated 5 out of 5 by from greeeaaatttt WAS QUICK AND EASY! JUST THE WAY SOMETHING SHOULD BE!
Date published: 2021-04-11
Rated 5 out of 5 by from Its the best! I have used Turbo Tax for 25 years. It is easy to file those dreaded taxes and Turbo Tax makes it easy.
Date published: 2021-04-11
Rated 4 out of 5 by from TurboTax is fine First, I am still not happy that I had to buy a new MacBook Air in order to run OS Big Sur in order to continue to use TurboTax to file for 2020. Second, I’m still not sure I understand the QBI Qualified Business Income deduction, but the TT text suggests even the IRS is still uncertain. Third, links to Quicken and other software still need to be thoroughly verified and I have doubts about security.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 5067