TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Took way too long! I completed my taxes and wanted to have my taxes reviewed by a tax expert, but the wait was two weeks. I decided to have a tax expert DO my taxes (so much to of the work was done). It took over one month to actually get my taxes filed from the time I decided to switch services. While I feel the taxes were done properly, it was not prompt. I will not use this service again. I wall pay a bit more with the local accountant.
Date published: 2021-03-24
Rated 3 out of 5 by from Turbo tax is expensive but worth it. I had a great tax expert and he help me with all my issues including technical issues
Date published: 2021-03-24
Rated 5 out of 5 by from Love this product!! TurboTax is great!! I was recommended over 10 yrs ago by a friend to use TurboTax, and have been using them and very happy with the services provided. The folks I have spoken too are friendly and helpful. And it's so easy as you get step by step instructions!!
Date published: 2021-03-24
Rated 5 out of 5 by from Easiest thing ever! TurboTax made doing my taxes so easy. They have so many helpful explanations and resources.
Date published: 2021-03-24
Rated 5 out of 5 by from Taxes Made Simple I had used Turbo Tax software successfully for three years, but this year I couldn't get my disc to work properly. In frustration, I turned to one of your experts (Paula D.). She asked a few questions; I faxed her the necessary documents and we were done.
Date published: 2021-03-24
Rated 4 out of 5 by from TurboTax helped me out a lot this tax season It was good easy and fun with the experts here thank you very much for your work
Date published: 2021-03-24
Rated 5 out of 5 by from AMAZING EXPERINCE I did the turbo experience with a live expert. Marie was extremely helpful and to the point. She had good communication and was very patient as I was getting the documents together. Usually taxes cause me a lot of stress, Not this year!
Date published: 2021-03-24
Rated 5 out of 5 by from easy! used a live expert and was great. very helpful and easy
Date published: 2021-03-24
Rated 2 out of 5 by from Not worth it I thought it was gonna be more convenient since it is electronic but not so. Will not do it again. Also, it’s super expensive. He upgraded my plan from $150 (average) to $350 (average). I have a company I use in town that is wayyyy cheaper than this. Never again.
Date published: 2021-03-24
Rated 3 out of 5 by from My agent was fantastic. DocUSign keeps sending me messages that I need to review & sign my returns. I’ve already done this & my returns have been accepted. It is confusing to get these emails when I’ve already completed everything and my returns have been submitted and accepted.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5062
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Took way too long! I completed my taxes and wanted to have my taxes reviewed by a tax expert, but the wait was two weeks. I decided to have a tax expert DO my taxes (so much to of the work was done). It took over one month to actually get my taxes filed from the time I decided to switch services. While I feel the taxes were done properly, it was not prompt. I will not use this service again. I wall pay a bit more with the local accountant.
Date published: 2021-03-24
Rated 3 out of 5 by from Turbo tax is expensive but worth it. I had a great tax expert and he help me with all my issues including technical issues
Date published: 2021-03-24
Rated 5 out of 5 by from Love this product!! TurboTax is great!! I was recommended over 10 yrs ago by a friend to use TurboTax, and have been using them and very happy with the services provided. The folks I have spoken too are friendly and helpful. And it's so easy as you get step by step instructions!!
Date published: 2021-03-24
Rated 5 out of 5 by from Easiest thing ever! TurboTax made doing my taxes so easy. They have so many helpful explanations and resources.
Date published: 2021-03-24
Rated 5 out of 5 by from Taxes Made Simple I had used Turbo Tax software successfully for three years, but this year I couldn't get my disc to work properly. In frustration, I turned to one of your experts (Paula D.). She asked a few questions; I faxed her the necessary documents and we were done.
Date published: 2021-03-24
Rated 4 out of 5 by from TurboTax helped me out a lot this tax season It was good easy and fun with the experts here thank you very much for your work
Date published: 2021-03-24
Rated 5 out of 5 by from AMAZING EXPERINCE I did the turbo experience with a live expert. Marie was extremely helpful and to the point. She had good communication and was very patient as I was getting the documents together. Usually taxes cause me a lot of stress, Not this year!
Date published: 2021-03-24
Rated 5 out of 5 by from easy! used a live expert and was great. very helpful and easy
Date published: 2021-03-24
Rated 2 out of 5 by from Not worth it I thought it was gonna be more convenient since it is electronic but not so. Will not do it again. Also, it’s super expensive. He upgraded my plan from $150 (average) to $350 (average). I have a company I use in town that is wayyyy cheaper than this. Never again.
Date published: 2021-03-24
Rated 3 out of 5 by from My agent was fantastic. DocUSign keeps sending me messages that I need to review & sign my returns. I’ve already done this & my returns have been accepted. It is confusing to get these emails when I’ve already completed everything and my returns have been submitted and accepted.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5062