TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Nickle and Dime Honestly, I understand it's paying for convenience, but the fact that I paid $50 for state, $90 for Premier, and then I had to pay $40 to use my Federal refund as a means to pay for said above services, I'll probably consider another tax solution for 2021.
Date published: 2021-03-26
Rated 3 out of 5 by from its better than h&r i like turbo tax because they actually got us a refund and h&r never could. only 2 things i talk like is the "tax professional" i talked to wasn't very professional or knowledgeable. also i don't like that they charge for every little freaking thing. i already have to pay more for being self employed which is wrong so i think filing state should be free. also wish they wouldn't charge for using your return to pay them.
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo Tax ! Turbo Tax is user friendly and quick easy to do. One web site can get both federal and state done
Date published: 2021-03-26
Rated 4 out of 5 by from Taxes vs Covid Shot (great, it's over) We missed an important blank on the first page and spent an hour trying to tell the program we had already purchased a download and didn't need to do it again. We found our mistake after closing out and starting over--our fault, not your's. Don't idiots like us get past the login page without filling in all the blanks!
Date published: 2021-03-26
Rated 5 out of 5 by from Very easy to use love the ease of use filed my taxes with confidence that I am getting the correct return.
Date published: 2021-03-26
Rated 4 out of 5 by from QUICK AND EASY STEP BY STEP WALK THROUGH MAKES IT EASY AND STRESS FREE
Date published: 2021-03-26
Rated 2 out of 5 by from Too pushy to upgrade This could be my last year using Turbo tax. It's too pushy to get us to upgrade to a more expensive product. Hard to trust, which one is good for us. Seems like Turbotax wanted us to pay for the most expensive, no matter how easy or complicated our tax filing situation is. They should recommend the one that is good for us, not the most expensive and good for them.
Date published: 2021-03-26
Rated 5 out of 5 by from So easy, Super intuitive and breaks everything down for me to understand, have been using for 4 years consecutively!
Date published: 2021-03-26
Rated 5 out of 5 by from great just peachy and the best part of it is its free for me
Date published: 2021-03-26
Rated 2 out of 5 by from NOT as GOOD as it use to be! Disappointed from the time of loading program and opening! Have used TurboTax for many many years. Did not - would not - load my information from 2019 (used Turbo Tax then) off of my computer. Had to load ALL information all over again! Real Pain in the Butt! Would not accept changes (asked question about 1095A) thought wife still had it and answered "yes" but I was wrong, tried to go back and change it but it wouldn't let me. Not happy at all with this year's program.
Date published: 2021-03-26
All TurboTax® Offerings Reviews - Page 5044
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Nickle and Dime Honestly, I understand it's paying for convenience, but the fact that I paid $50 for state, $90 for Premier, and then I had to pay $40 to use my Federal refund as a means to pay for said above services, I'll probably consider another tax solution for 2021.
Date published: 2021-03-26
Rated 3 out of 5 by from its better than h&r i like turbo tax because they actually got us a refund and h&r never could. only 2 things i talk like is the "tax professional" i talked to wasn't very professional or knowledgeable. also i don't like that they charge for every little freaking thing. i already have to pay more for being self employed which is wrong so i think filing state should be free. also wish they wouldn't charge for using your return to pay them.
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo Tax ! Turbo Tax is user friendly and quick easy to do. One web site can get both federal and state done
Date published: 2021-03-26
Rated 4 out of 5 by from Taxes vs Covid Shot (great, it's over) We missed an important blank on the first page and spent an hour trying to tell the program we had already purchased a download and didn't need to do it again. We found our mistake after closing out and starting over--our fault, not your's. Don't idiots like us get past the login page without filling in all the blanks!
Date published: 2021-03-26
Rated 5 out of 5 by from Very easy to use love the ease of use filed my taxes with confidence that I am getting the correct return.
Date published: 2021-03-26
Rated 4 out of 5 by from QUICK AND EASY STEP BY STEP WALK THROUGH MAKES IT EASY AND STRESS FREE
Date published: 2021-03-26
Rated 2 out of 5 by from Too pushy to upgrade This could be my last year using Turbo tax. It's too pushy to get us to upgrade to a more expensive product. Hard to trust, which one is good for us. Seems like Turbotax wanted us to pay for the most expensive, no matter how easy or complicated our tax filing situation is. They should recommend the one that is good for us, not the most expensive and good for them.
Date published: 2021-03-26
Rated 5 out of 5 by from So easy, Super intuitive and breaks everything down for me to understand, have been using for 4 years consecutively!
Date published: 2021-03-26
Rated 5 out of 5 by from great just peachy and the best part of it is its free for me
Date published: 2021-03-26
Rated 2 out of 5 by from NOT as GOOD as it use to be! Disappointed from the time of loading program and opening! Have used TurboTax for many many years. Did not - would not - load my information from 2019 (used Turbo Tax then) off of my computer. Had to load ALL information all over again! Real Pain in the Butt! Would not accept changes (asked question about 1095A) thought wife still had it and answered "yes" but I was wrong, tried to go back and change it but it wouldn't let me. Not happy at all with this year's program.
Date published: 2021-03-26
All TurboTax® Offerings Reviews - Page 5044