TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 2 out of 5 by from TurboTax has lost the formula I have been using TurboTax for more than a decade. In addition, I am a Computer Engineer by education and I have developed software and managed software developers for decades. I have always been impressed by the quality, performance and completeness of TurboTax. This year was a big disappointment. There were performance issues, clear defects in the code and less help for the user. I feel like you did a major refactoring of your code and broke a lot of things that worked well in the past.
Date published: 2022-03-07
Rated 5 out of 5 by from Great! Life chatting was really helpful. Great Thanks to all of you!
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo Tax is so easy to use! I have been using the Tubo Tax since 2003 and never had a problem with it. For standard filling it is the best.
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo tax is awesome! Turbo Tax is awesome. They also have a good service!
Date published: 2022-03-07
Rated 5 out of 5 by from great very helpfull will use again and refer to others the help desk was very helpful.
Date published: 2022-03-07
Rated 5 out of 5 by from Great tax program! Turbo Tax was very helpful and user-friendly. I plan to recommend it to my friends who have very little experience filing taxes like me.
Date published: 2022-03-07
Rated 4 out of 5 by from It was quicker than expected Had a few hang ups but all in all worked nice and cheaper than I expected
Date published: 2022-03-07
Rated 5 out of 5 by from Turbotax makes filing easy but taxes still suck Taxes are a pain in the butt, which is why I appreciate the animation and motivational messages provided through this online service; the little details helped the hours fly by when I was calculating my taxes. And trust me, as an Independent Contractor, it can take hours to file! However, not only did Turbotax save me some time and effort, but it also helped me understand my taxes better through its guided questions and informational links.
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo Tax was great AGAIN. YEA...Went smoothly, felt good when it was finished :-) Have enjoyed Turbo tax for years now. THANK YOU SO MUCH!
Date published: 2022-03-07
Rated 3 out of 5 by from needs work regarding updates 1. checked for updates before I started my return. 2. fed return accepted but couldn't efile state return because info would not transfer from fed. The correct K1 info was in the return but tt did not accept.it. 3. contacted CS who was not helpful said California is not compatible for efile and said I had to mail it is. 4. I printed my return for filing. 5. I thought I might log on to TT one last time and a state update was available. I updated and was able to efile my return. 6. I wasted a week dealing with this lost precious time going back and forth with CS. who steered me wrong. 7. I am considering moving to H & R Block for all my future tax work.
Date published: 2022-03-07
All TurboTax® Offerings Reviews - Page 5025
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TurboTax has lost the formula I have been using TurboTax for more than a decade. In addition, I am a Computer Engineer by education and I have developed software and managed software developers for decades. I have always been impressed by the quality, performance and completeness of TurboTax. This year was a big disappointment. There were performance issues, clear defects in the code and less help for the user. I feel like you did a major refactoring of your code and broke a lot of things that worked well in the past.
Date published: 2022-03-07
Rated 5 out of 5 by from Great! Life chatting was really helpful. Great Thanks to all of you!
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo Tax is so easy to use! I have been using the Tubo Tax since 2003 and never had a problem with it. For standard filling it is the best.
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo tax is awesome! Turbo Tax is awesome. They also have a good service!
Date published: 2022-03-07
Rated 5 out of 5 by from great very helpfull will use again and refer to others the help desk was very helpful.
Date published: 2022-03-07
Rated 5 out of 5 by from Great tax program! Turbo Tax was very helpful and user-friendly. I plan to recommend it to my friends who have very little experience filing taxes like me.
Date published: 2022-03-07
Rated 4 out of 5 by from It was quicker than expected Had a few hang ups but all in all worked nice and cheaper than I expected
Date published: 2022-03-07
Rated 5 out of 5 by from Turbotax makes filing easy but taxes still suck Taxes are a pain in the butt, which is why I appreciate the animation and motivational messages provided through this online service; the little details helped the hours fly by when I was calculating my taxes. And trust me, as an Independent Contractor, it can take hours to file! However, not only did Turbotax save me some time and effort, but it also helped me understand my taxes better through its guided questions and informational links.
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo Tax was great AGAIN. YEA...Went smoothly, felt good when it was finished :-) Have enjoyed Turbo tax for years now. THANK YOU SO MUCH!
Date published: 2022-03-07
Rated 3 out of 5 by from needs work regarding updates 1. checked for updates before I started my return. 2. fed return accepted but couldn't efile state return because info would not transfer from fed. The correct K1 info was in the return but tt did not accept.it. 3. contacted CS who was not helpful said California is not compatible for efile and said I had to mail it is. 4. I printed my return for filing. 5. I thought I might log on to TT one last time and a state update was available. I updated and was able to efile my return. 6. I wasted a week dealing with this lost precious time going back and forth with CS. who steered me wrong. 7. I am considering moving to H & R Block for all my future tax work.
Date published: 2022-03-07
All TurboTax® Offerings Reviews - Page 5025