TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

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Rated 4 out of 5 by from Great platform and service! Turbotax's software is user-friendly and very easy to navigate. I really like the advantage of typing in a keyword or question while on any page or step during the filing process. Most all of the answers I get are relevant and easy to find. Also, the ease of uploading electronic documents (e.g. W-2s, 1099s, etc.) is a huge advantage. Thanks Turbotax!
Date published: 2023-04-02
Rated 5 out of 5 by from Easy and fast very easy to use and fast to file my return, step by step instructions..
Date published: 2023-04-02
Rated 5 out of 5 by from Ease of use and time and money saving Ease of use and accurate fast and professional to do it yourself
Date published: 2023-04-02
Rated 5 out of 5 by from Used turbo tax for over 15 years Good experience. Dont care for the repeated upgrade requests.
Date published: 2023-04-02
Rated 1 out of 5 by from tricking me into adding services i cant remove. I don't think i will use Turbo Tax another year. It seems very much all over the place.
Date published: 2023-04-02
Rated 5 out of 5 by from taxes done- thanks turbotax Easy steps to follow and get my return complete on time.
Date published: 2023-04-02
Rated 5 out of 5 by from TurboTax is easy and efficient I like this product because it is intuitive easy to use, and very efficient.
Date published: 2023-04-02
Rated 4 out of 5 by from Easy with Increasing Cost Turbo Tax makes it pretty easy to file but every year they charge more and more for 'free' filing. Gotta love fees added once you are done and have only selected no additional help or cost the whole time.
Date published: 2023-04-02
Rated 2 out of 5 by from IT DOESN'T LIVE UP TO PAST YEARS As I have said someplace else today, this version is extremely frustrating to use! I had to enter the 1099-R's by hand as you seemed unable to find our account at Charles Schwab. I am reasonably familiar with tax info and tax forms I could not find a way to go in and edit a single piece of info on a form without having to re-answer all of the questions that I have previously answered! Frustrating. Many items are blank on the 1099 forms, yet you insist that I go into each one and physically put a space. Frustrating! I eventually decided to ignore your error messages and found out that the spaces weren't required. More frustrating! I live in a state with no income tax, but I could not bypass the section on State Tax until I was in it. This makes no sense to a user who isn't filing a state tax. Also some of your help explanations use names that don't match the labels on the screen. As a retired system designer, I find it hard to believe that your team knew much about filing taxes as there is no way to move off the pre-determined path. I could go on, but you have probably read more than you care to. Just let me say that I have been a loyal Turbo Tax user since the mid 90's. While you have made many improvements and added new functionality, there were no pluses in this release. I'm wondering if I should be looking at other options. BTW this is Allan's wife, not Allan
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax helps Good experience with Turbo Tax. Prepared about 5 returns for various family members. I am a CPA but like Turbo Tax because it provides a great structure that results in less chance of error.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 5000
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great platform and service! Turbotax's software is user-friendly and very easy to navigate. I really like the advantage of typing in a keyword or question while on any page or step during the filing process. Most all of the answers I get are relevant and easy to find. Also, the ease of uploading electronic documents (e.g. W-2s, 1099s, etc.) is a huge advantage. Thanks Turbotax!
Date published: 2023-04-02
Rated 5 out of 5 by from Easy and fast very easy to use and fast to file my return, step by step instructions..
Date published: 2023-04-02
Rated 5 out of 5 by from Ease of use and time and money saving Ease of use and accurate fast and professional to do it yourself
Date published: 2023-04-02
Rated 5 out of 5 by from Used turbo tax for over 15 years Good experience. Dont care for the repeated upgrade requests.
Date published: 2023-04-02
Rated 1 out of 5 by from tricking me into adding services i cant remove. I don't think i will use Turbo Tax another year. It seems very much all over the place.
Date published: 2023-04-02
Rated 5 out of 5 by from taxes done- thanks turbotax Easy steps to follow and get my return complete on time.
Date published: 2023-04-02
Rated 5 out of 5 by from TurboTax is easy and efficient I like this product because it is intuitive easy to use, and very efficient.
Date published: 2023-04-02
Rated 4 out of 5 by from Easy with Increasing Cost Turbo Tax makes it pretty easy to file but every year they charge more and more for 'free' filing. Gotta love fees added once you are done and have only selected no additional help or cost the whole time.
Date published: 2023-04-02
Rated 2 out of 5 by from IT DOESN'T LIVE UP TO PAST YEARS As I have said someplace else today, this version is extremely frustrating to use! I had to enter the 1099-R's by hand as you seemed unable to find our account at Charles Schwab. I am reasonably familiar with tax info and tax forms I could not find a way to go in and edit a single piece of info on a form without having to re-answer all of the questions that I have previously answered! Frustrating. Many items are blank on the 1099 forms, yet you insist that I go into each one and physically put a space. Frustrating! I eventually decided to ignore your error messages and found out that the spaces weren't required. More frustrating! I live in a state with no income tax, but I could not bypass the section on State Tax until I was in it. This makes no sense to a user who isn't filing a state tax. Also some of your help explanations use names that don't match the labels on the screen. As a retired system designer, I find it hard to believe that your team knew much about filing taxes as there is no way to move off the pre-determined path. I could go on, but you have probably read more than you care to. Just let me say that I have been a loyal Turbo Tax user since the mid 90's. While you have made many improvements and added new functionality, there were no pluses in this release. I'm wondering if I should be looking at other options. BTW this is Allan's wife, not Allan
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax helps Good experience with Turbo Tax. Prepared about 5 returns for various family members. I am a CPA but like Turbo Tax because it provides a great structure that results in less chance of error.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 5000