TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from too many add-on and purchase requests. I experienced unlimited requests to buy additional products or features. I was trying to print my return.....had to add an Adobe Acrobat feature....got info about McAfee security. Then, before I could print my return, I got this survey screen. Really! It would be nice to just be able to do what I purchased Turbotax for! Then, in the middle of writing this survey, the screen got taken over by McAfee, and I had to close at least three screens of McAfee features blocking the page, in order to get back to this page. Annoying beyond belief!
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo tax is excellent Been using turbotax for 10+ years. Love the advantage of pulling in data from previous tax returns and from financial institutions. I only wish they would not keep raising their prices every year even though there is nothing extra year over year.
Date published: 2021-05-16
Rated 5 out of 5 by from easy to use easy to use year after year. streamlined features.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax makes it easy Just follow the directions and the box numbers on your W-2. It's easy and not complicatedl
Date published: 2021-05-16
Rated 1 out of 5 by from Turbo Tax Business cannot e-file QBI TurboTax business is obviously the poor stepchild of the family. It cannot file California returns electronically and, though it keeps insisting you upload the Safe Harbor statement, it will not allow you to, and so will not allow you to e-file if you are claiming a QBI deduction. This was true last year, and is misleadingly true again this year. It is useful as an electronic pile of forms, provided you already know how to fill them out. Instructions are often misleading.
Date published: 2021-05-16
Rated 4 out of 5 by from TurboTax is simple and fast TurboTax walks you through most standard tax situations and some not so standard. Provides simple explanations for all questions - but has a direct link to expert help if needed. Simple - fast - done!
Date published: 2021-05-16
Rated 5 out of 5 by from Smooth As Always! As an engineer, I like clear and concise. If I want detail, it is available. Year after year I return to TurboTax Online Premier. It is the best use of my time.
Date published: 2021-05-16
Rated 4 out of 5 by from Good Program but missing leading information I like the product and have used it for many years but I don't like the misleading information on the box. I thought paying for the program included 1 free filing of state taxes but according to what I was told you are only provide the paperwork the filing fee is separate, wish that was explained better. The staff is excellent and will answer your questions and the program is user friendly.
Date published: 2021-05-16
Rated 5 out of 5 by from easy friendly use and well explain One of the fetures that i like is that i was able to upload my info from my sources into the software
Date published: 2021-05-16
Rated 5 out of 5 by from Super easy Love that I can look up answers to questions right on the screen
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 4986
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from too many add-on and purchase requests. I experienced unlimited requests to buy additional products or features. I was trying to print my return.....had to add an Adobe Acrobat feature....got info about McAfee security. Then, before I could print my return, I got this survey screen. Really! It would be nice to just be able to do what I purchased Turbotax for! Then, in the middle of writing this survey, the screen got taken over by McAfee, and I had to close at least three screens of McAfee features blocking the page, in order to get back to this page. Annoying beyond belief!
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo tax is excellent Been using turbotax for 10+ years. Love the advantage of pulling in data from previous tax returns and from financial institutions. I only wish they would not keep raising their prices every year even though there is nothing extra year over year.
Date published: 2021-05-16
Rated 5 out of 5 by from easy to use easy to use year after year. streamlined features.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax makes it easy Just follow the directions and the box numbers on your W-2. It's easy and not complicatedl
Date published: 2021-05-16
Rated 1 out of 5 by from Turbo Tax Business cannot e-file QBI TurboTax business is obviously the poor stepchild of the family. It cannot file California returns electronically and, though it keeps insisting you upload the Safe Harbor statement, it will not allow you to, and so will not allow you to e-file if you are claiming a QBI deduction. This was true last year, and is misleadingly true again this year. It is useful as an electronic pile of forms, provided you already know how to fill them out. Instructions are often misleading.
Date published: 2021-05-16
Rated 4 out of 5 by from TurboTax is simple and fast TurboTax walks you through most standard tax situations and some not so standard. Provides simple explanations for all questions - but has a direct link to expert help if needed. Simple - fast - done!
Date published: 2021-05-16
Rated 5 out of 5 by from Smooth As Always! As an engineer, I like clear and concise. If I want detail, it is available. Year after year I return to TurboTax Online Premier. It is the best use of my time.
Date published: 2021-05-16
Rated 4 out of 5 by from Good Program but missing leading information I like the product and have used it for many years but I don't like the misleading information on the box. I thought paying for the program included 1 free filing of state taxes but according to what I was told you are only provide the paperwork the filing fee is separate, wish that was explained better. The staff is excellent and will answer your questions and the program is user friendly.
Date published: 2021-05-16
Rated 5 out of 5 by from easy friendly use and well explain One of the fetures that i like is that i was able to upload my info from my sources into the software
Date published: 2021-05-16
Rated 5 out of 5 by from Super easy Love that I can look up answers to questions right on the screen
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 4986