TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Fast and simple About as point and click as you can get, took all of about the minutes to complete
Date published: 2021-04-04
Rated 5 out of 5 by from TurboTax is great Easy to use and great info. Provides up to date tax info as the government changes things they are immediately reflected in TurboTax.
Date published: 2021-04-04
Rated 1 out of 5 by from Awful I have used Turbo Tax for a few years now, normally I do not have an issue, however this year while filing I was forced into a 120 dollar upgrade as well as hidden fees for state filing for two separate states, one of which wasn't even a quarter return of what they charged me to file. I put that I am military and it said I would get a discount, however all that ended up happening is I got charged even more. Real nice way to treat service members. The customer service I spoke with was beyond rude and I really hope that isnt the case for everyone.
Date published: 2021-04-04
Rated 5 out of 5 by from Awesome Very easy and helpful done my taxes in a brezze nice job
Date published: 2021-04-04
Rated 5 out of 5 by from Easy peasy Super easy, very helpful. Overall very good website
Date published: 2021-04-04
Rated 5 out of 5 by from Love it This is the 3rd year we’ve used Turbo Tax and we absolutely love it. We find it easy to understand and enter the required information. I like how you have several opportunities to review the information entered for accuracy. I like how it also completes your state taxes at the same time. It also checks and rechecks for any useful deductions. So far I have found it to be better than any other online tax tool out there.
Date published: 2021-04-04
Rated 4 out of 5 by from Review Title The tax form importing system for USAA Mutual Funds by Victory Capital is broken. It double entered my 1099-DIV forms. I spent a long time double checking and removing the duplicates. At least it was still better than entering them all by hand.
Date published: 2021-04-04
Rated 5 out of 5 by from Awesome Simple to use, doesnt take long! Thankful it allows you to have help
Date published: 2021-04-04
Rated 5 out of 5 by from Easy to use I received a menacing letter from the IRS in 2019 regarding tax year 2017, threatened interest and penalties. I logged on to TurboTax and printed the forms they submitted to the IRS that tax year... I received a balance notice from the IRS of $0.00 owed. Very happy to have access to properly filed taxes to submit when the IRS makes mistakes. Very pleased with this service.
Date published: 2021-04-04
Rated 5 out of 5 by from Turbo Tax is Terrific! So easy to use, with hints at your fingertips. Been using since it became available!
Date published: 2021-04-04
All TurboTax® Offerings Reviews - Page 4981
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast and simple About as point and click as you can get, took all of about the minutes to complete
Date published: 2021-04-04
Rated 5 out of 5 by from TurboTax is great Easy to use and great info. Provides up to date tax info as the government changes things they are immediately reflected in TurboTax.
Date published: 2021-04-04
Rated 1 out of 5 by from Awful I have used Turbo Tax for a few years now, normally I do not have an issue, however this year while filing I was forced into a 120 dollar upgrade as well as hidden fees for state filing for two separate states, one of which wasn't even a quarter return of what they charged me to file. I put that I am military and it said I would get a discount, however all that ended up happening is I got charged even more. Real nice way to treat service members. The customer service I spoke with was beyond rude and I really hope that isnt the case for everyone.
Date published: 2021-04-04
Rated 5 out of 5 by from Awesome Very easy and helpful done my taxes in a brezze nice job
Date published: 2021-04-04
Rated 5 out of 5 by from Easy peasy Super easy, very helpful. Overall very good website
Date published: 2021-04-04
Rated 5 out of 5 by from Love it This is the 3rd year we’ve used Turbo Tax and we absolutely love it. We find it easy to understand and enter the required information. I like how you have several opportunities to review the information entered for accuracy. I like how it also completes your state taxes at the same time. It also checks and rechecks for any useful deductions. So far I have found it to be better than any other online tax tool out there.
Date published: 2021-04-04
Rated 4 out of 5 by from Review Title The tax form importing system for USAA Mutual Funds by Victory Capital is broken. It double entered my 1099-DIV forms. I spent a long time double checking and removing the duplicates. At least it was still better than entering them all by hand.
Date published: 2021-04-04
Rated 5 out of 5 by from Awesome Simple to use, doesnt take long! Thankful it allows you to have help
Date published: 2021-04-04
Rated 5 out of 5 by from Easy to use I received a menacing letter from the IRS in 2019 regarding tax year 2017, threatened interest and penalties. I logged on to TurboTax and printed the forms they submitted to the IRS that tax year... I received a balance notice from the IRS of $0.00 owed. Very happy to have access to properly filed taxes to submit when the IRS makes mistakes. Very pleased with this service.
Date published: 2021-04-04
Rated 5 out of 5 by from Turbo Tax is Terrific! So easy to use, with hints at your fingertips. Been using since it became available!
Date published: 2021-04-04
All TurboTax® Offerings Reviews - Page 4981