TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from you pay $70.00 not $30.00 I rate this a three stars because I think you should be up front with the cost. The total is 70.00 not 30.00. Beside this the process was good and simple
Date published: 2021-03-27
Rated 5 out of 5 by from Ease of use: A- Always easy to use. No complaints here. Easy to read menus that are easy to navigate.
Date published: 2021-03-27
Rated 3 out of 5 by from Some Glitches Always liked Turbo Tax but ran into some glitches this year where I couldn't get back into an item to correct a form and had to jump through hoops going to view forms and finding the right form to correct it (rather than just hitting the back button to return to the portion needed to be corre ted.
Date published: 2021-03-27
Rated 5 out of 5 by from Turbotax is great It was very easy to use and very helpful. I would recommend this product.
Date published: 2021-03-27
Rated 5 out of 5 by from TurboTax rocks Super easy to use! I love this service. I would reccomend
Date published: 2021-03-27
Rated 5 out of 5 by from Great It help me a lot On business owner it help me complete it
Date published: 2021-03-27
Rated 5 out of 5 by from i love turbo tax been using this product for over 20 years..........
Date published: 2021-03-27
Rated 3 out of 5 by from Increased filing cost, lack of communication I have used TurboTax for over 10 years. Each year it's been a relative breeze. This year, they really dropped the ball on communicating with their customers in regards to the changes due to the recovery act. Taking time to fix something is one thing; fixing it for business and online customers and then leaving your desktop users with no information for 2 weeks isn't acceptable. Additionally, due to the wait, we all ended up paying an increase in filing which wasn't expected. I file every year no later than mid-February. I had to research to find out that the cost regularly increases for state filing from $20 to $25. There was no notification of this in the program. This should be updated to avoid being a surprise for customers like me who have never experienced it before and had no warning that my $20 bill showing in Turbo Tax would actually be $25 once I entered my credit information. These two details have left a bad impression this year. I'll be trying H&R Block's tax software next year.
Date published: 2021-03-27
Rated 5 out of 5 by from It certainly makes handling Fed taxes easier. I made a single pass through TurboTax to enter data. Then after initiating e-file, 35 minutes elapsed before receiving approval by the IRS.
Date published: 2021-03-27
Rated 5 out of 5 by from awesome love it simple and easy got my taxes quick n simple
Date published: 2021-03-27
All TurboTax® Offerings Reviews - Page 4979
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from you pay $70.00 not $30.00 I rate this a three stars because I think you should be up front with the cost. The total is 70.00 not 30.00. Beside this the process was good and simple
Date published: 2021-03-27
Rated 5 out of 5 by from Ease of use: A- Always easy to use. No complaints here. Easy to read menus that are easy to navigate.
Date published: 2021-03-27
Rated 3 out of 5 by from Some Glitches Always liked Turbo Tax but ran into some glitches this year where I couldn't get back into an item to correct a form and had to jump through hoops going to view forms and finding the right form to correct it (rather than just hitting the back button to return to the portion needed to be corre ted.
Date published: 2021-03-27
Rated 5 out of 5 by from Turbotax is great It was very easy to use and very helpful. I would recommend this product.
Date published: 2021-03-27
Rated 5 out of 5 by from TurboTax rocks Super easy to use! I love this service. I would reccomend
Date published: 2021-03-27
Rated 5 out of 5 by from Great It help me a lot On business owner it help me complete it
Date published: 2021-03-27
Rated 5 out of 5 by from i love turbo tax been using this product for over 20 years..........
Date published: 2021-03-27
Rated 3 out of 5 by from Increased filing cost, lack of communication I have used TurboTax for over 10 years. Each year it's been a relative breeze. This year, they really dropped the ball on communicating with their customers in regards to the changes due to the recovery act. Taking time to fix something is one thing; fixing it for business and online customers and then leaving your desktop users with no information for 2 weeks isn't acceptable. Additionally, due to the wait, we all ended up paying an increase in filing which wasn't expected. I file every year no later than mid-February. I had to research to find out that the cost regularly increases for state filing from $20 to $25. There was no notification of this in the program. This should be updated to avoid being a surprise for customers like me who have never experienced it before and had no warning that my $20 bill showing in Turbo Tax would actually be $25 once I entered my credit information. These two details have left a bad impression this year. I'll be trying H&R Block's tax software next year.
Date published: 2021-03-27
Rated 5 out of 5 by from It certainly makes handling Fed taxes easier. I made a single pass through TurboTax to enter data. Then after initiating e-file, 35 minutes elapsed before receiving approval by the IRS.
Date published: 2021-03-27
Rated 5 out of 5 by from awesome love it simple and easy got my taxes quick n simple
Date published: 2021-03-27
All TurboTax® Offerings Reviews - Page 4979