TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from Major Glitch--Though Did Taxes fine This Year's Turbo Tax had a major glitch which was preventable. For some functions to work, the screen resolution had to be reduced. Once I wasted time online and found an answer, the program worked fine. Totally inexcusable. The program should work--every time, all the time.
Date published: 2021-03-25
Rated 5 out of 5 by from TurboTax is getting better every year. Getting easier to use every year. Every thing is more direct and easier to understand.
Date published: 2021-03-25
Rated 5 out of 5 by from Very Easy and Fast Turbo Tax was fast and Efficent. I will definitely use Turbo Tax Next Year.
Date published: 2021-03-25
Rated 5 out of 5 by from Fast and Free Very easy to understand and surprisingly fast. Thanks for your help.
Date published: 2021-03-25
Rated 5 out of 5 by from Turbo speed, turbo efficiency, TURBO TAX! Easy, seamless, and intuitive process. I enjoyed the little messages of encouragement :)
Date published: 2021-03-25
Rated 5 out of 5 by from Super Easy as it has Always Been! It was super easy, like I remember it being! Ultra-convenient and quick.
Date published: 2021-03-25
Rated 5 out of 5 by from Easy to use and free It was so easy to fill out the forms and file! It took less than half an hour.
Date published: 2021-03-25
Rated 5 out of 5 by from TurboTax is so easy and helpful! TurboTax makes filing taxes fun and offers help along the way. Thank you TurboTax!
Date published: 2021-03-25
Rated 5 out of 5 by from Turbotax is the most convenient Turbo tax is the most convenient when it comes to filing your taxes and awesome!
Date published: 2021-03-25
Rated 4 out of 5 by from Disappointed for the first time in 25 years I have used TurboTax every year since the mid-1990's and have loved it. One of my favorite features is the ability to upload the information from the previous year's file and avoid having to reenter data (saves time and reduces data-entry errors). This year I decided to try the online version, but was immediately stymied when I tried to upload data from the previous year. It asked me to upload the PDF file, but it would not accept it or the .tax file for that matter. I had to cancel the online option, get out of my account and start over to download the software. Even then, the application would not accept the PDF file, but did finally accept the .tax file. I wasted most of a day and a lot of frustration searching for answers that were nowhere to be found on the Help screens or Chats. I finally stumbled on the solution during a lengthy wait for a live person to answer my call for help. I have been and will continue to be a loyal user of the TurboTax software, but was disappointed with the roadblocks to one of the features that keeps me coming back.
Date published: 2021-03-25
All TurboTax® Offerings Reviews - Page 4955
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Major Glitch--Though Did Taxes fine This Year's Turbo Tax had a major glitch which was preventable. For some functions to work, the screen resolution had to be reduced. Once I wasted time online and found an answer, the program worked fine. Totally inexcusable. The program should work--every time, all the time.
Date published: 2021-03-25
Rated 5 out of 5 by from TurboTax is getting better every year. Getting easier to use every year. Every thing is more direct and easier to understand.
Date published: 2021-03-25
Rated 5 out of 5 by from Very Easy and Fast Turbo Tax was fast and Efficent. I will definitely use Turbo Tax Next Year.
Date published: 2021-03-25
Rated 5 out of 5 by from Fast and Free Very easy to understand and surprisingly fast. Thanks for your help.
Date published: 2021-03-25
Rated 5 out of 5 by from Turbo speed, turbo efficiency, TURBO TAX! Easy, seamless, and intuitive process. I enjoyed the little messages of encouragement :)
Date published: 2021-03-25
Rated 5 out of 5 by from Super Easy as it has Always Been! It was super easy, like I remember it being! Ultra-convenient and quick.
Date published: 2021-03-25
Rated 5 out of 5 by from Easy to use and free It was so easy to fill out the forms and file! It took less than half an hour.
Date published: 2021-03-25
Rated 5 out of 5 by from TurboTax is so easy and helpful! TurboTax makes filing taxes fun and offers help along the way. Thank you TurboTax!
Date published: 2021-03-25
Rated 5 out of 5 by from Turbotax is the most convenient Turbo tax is the most convenient when it comes to filing your taxes and awesome!
Date published: 2021-03-25
Rated 4 out of 5 by from Disappointed for the first time in 25 years I have used TurboTax every year since the mid-1990's and have loved it. One of my favorite features is the ability to upload the information from the previous year's file and avoid having to reenter data (saves time and reduces data-entry errors). This year I decided to try the online version, but was immediately stymied when I tried to upload data from the previous year. It asked me to upload the PDF file, but it would not accept it or the .tax file for that matter. I had to cancel the online option, get out of my account and start over to download the software. Even then, the application would not accept the PDF file, but did finally accept the .tax file. I wasted most of a day and a lot of frustration searching for answers that were nowhere to be found on the Help screens or Chats. I finally stumbled on the solution during a lengthy wait for a live person to answer my call for help. I have been and will continue to be a loyal user of the TurboTax software, but was disappointed with the roadblocks to one of the features that keeps me coming back.
Date published: 2021-03-25
All TurboTax® Offerings Reviews - Page 4955