TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from Online Turbo Tax The online Turbo Tax product is user friendly, yet they proposed an up sell intended for a business owner that wasn’t relevant. I accidentally purchased this and contacted them through emailed/called for a refund. Still have not heard back and disappointed they are not customer centric in resolving issues so I was charged $170 (vs. $60). I recommend a better process and promptness in managing to customer issues.
Date published: 2021-03-25
Rated 5 out of 5 by from Simple. Easy 6th year using TurboTax. I'll come back again next year.
Date published: 2021-03-25
Rated 5 out of 5 by from TurboTax is Fantastic! This is my first time trying it for myself & the experience was awesome!
Date published: 2021-03-25
Rated 5 out of 5 by from quick easy helpful Straightforward and thorough process. easy to save and go back. helpful when return was rejected for information i didnt know i needed
Date published: 2021-03-25
Rated 2 out of 5 by from Process is too long Paul my CPA was awesome personally speaking I would definitely use Paul again, very knowledgeable etc. But the process of receiving information regarding refund/payment takes too long, for the same money I can sit in front of my original tax person and find out the same day the same info that day, I didn’t have to wait a few days to find everything out. Paul yes... your process and the money you pay def No!! I probably will not use your service next year * WHY DO I HAVE TO AGREE TO TERMS DO NOT SELL MY INFO DO NOT SEND ME EMAILS OR MARKETING INFO ON PRODUCTS
Date published: 2021-03-25
Rated 5 out of 5 by from Turbo tax is amazing Its very engaging and exciting to see how much n big your tax refund is going to be!!!!!
Date published: 2021-03-25
Rated 5 out of 5 by from Simple Just Have All Your Documents Handy, and your'e Dandy!
Date published: 2021-03-25
Rated 5 out of 5 by from TurboTax is much better than expected I really liked it, it is really fast and easy to use
Date published: 2021-03-25
Rated 5 out of 5 by from I LOVE THIS SOFTWARE TT makes it easy and very doable for the average citizen. The step by step guidance is extremely helpful. It is not only helpful but also creates a learning experience
Date published: 2021-03-25
Rated 5 out of 5 by from Turbotax is awesome I love turbotax. They are truly grateful they help me get my taxes done
Date published: 2021-03-25
All TurboTax® Offerings Reviews - Page 4949
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Online Turbo Tax The online Turbo Tax product is user friendly, yet they proposed an up sell intended for a business owner that wasn’t relevant. I accidentally purchased this and contacted them through emailed/called for a refund. Still have not heard back and disappointed they are not customer centric in resolving issues so I was charged $170 (vs. $60). I recommend a better process and promptness in managing to customer issues.
Date published: 2021-03-25
Rated 5 out of 5 by from Simple. Easy 6th year using TurboTax. I'll come back again next year.
Date published: 2021-03-25
Rated 5 out of 5 by from TurboTax is Fantastic! This is my first time trying it for myself & the experience was awesome!
Date published: 2021-03-25
Rated 5 out of 5 by from quick easy helpful Straightforward and thorough process. easy to save and go back. helpful when return was rejected for information i didnt know i needed
Date published: 2021-03-25
Rated 2 out of 5 by from Process is too long Paul my CPA was awesome personally speaking I would definitely use Paul again, very knowledgeable etc. But the process of receiving information regarding refund/payment takes too long, for the same money I can sit in front of my original tax person and find out the same day the same info that day, I didn’t have to wait a few days to find everything out. Paul yes... your process and the money you pay def No!! I probably will not use your service next year * WHY DO I HAVE TO AGREE TO TERMS DO NOT SELL MY INFO DO NOT SEND ME EMAILS OR MARKETING INFO ON PRODUCTS
Date published: 2021-03-25
Rated 5 out of 5 by from Turbo tax is amazing Its very engaging and exciting to see how much n big your tax refund is going to be!!!!!
Date published: 2021-03-25
Rated 5 out of 5 by from Simple Just Have All Your Documents Handy, and your'e Dandy!
Date published: 2021-03-25
Rated 5 out of 5 by from TurboTax is much better than expected I really liked it, it is really fast and easy to use
Date published: 2021-03-25
Rated 5 out of 5 by from I LOVE THIS SOFTWARE TT makes it easy and very doable for the average citizen. The step by step guidance is extremely helpful. It is not only helpful but also creates a learning experience
Date published: 2021-03-25
Rated 5 out of 5 by from Turbotax is awesome I love turbotax. They are truly grateful they help me get my taxes done
Date published: 2021-03-25
All TurboTax® Offerings Reviews - Page 4949