TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Read unbiased reviews from real TurboTax Deluxe customers. We’ll search 350+ deductions
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Rated 1 out of 5 by from Why is it so expensive? Money for lobbying? There's no reason for it to cost as much as it does to file my taxes. I'm a new small business owner, so my return obviously wasn't enough to cover the ridiculous $190 cost of filing. But I guess that's the price we pay for the convenience of using a service that's constantly lobbying congress to make the service necessary. There's literally no reason the IRS can't handle the processing and distribution of tax returns.
Date published: 2023-04-02
Rated 5 out of 5 by from So Helpful!!! This was an amazing experience. From the initial individual that helped me gather and upload all necessary documentation to the final step!
Date published: 2023-04-02
Rated 5 out of 5 by from turbo tax easy to guid you step by step if needed able to receive max deduction
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is easy and efficent! The product is easy to setup and guides you through filing your taxes quickly.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo is great and easy! Easy to talk to the Turbo Live Expert. She was very carefully studied my taxes.
Date published: 2023-04-02
Rated 3 out of 5 by from Its ok- Should be cheaper. Easy to follow but should be cheaper. Are able to also file 1099. Had no issues.
Date published: 2023-04-02
Rated 5 out of 5 by from User friendly I use them every year because they are so user friendly and informative.
Date published: 2023-04-02
Rated 5 out of 5 by from TurboTax is very easy to use. TurboTax is very easy to use. Getting tax details from financial institutions are very easy.
Date published: 2023-04-02
Rated 4 out of 5 by from Great except fees without notification! I have used turbo tax since 2015 with great success prompting my return to services every year! The issues I run into are fees that occur when you accept "additional help/service" without explicitly informing the user that an additional fee will be incurred if accepted. I also know certain tax situations require an upgrade in services. If that tax situation is recognized by the TurboTax system, an explicit notification of the tax situation and the fee associated would be helpful. Aside from that, TurboTax is very user friendly, very educational and very reasonable.
Date published: 2023-04-02
Rated 4 out of 5 by from Great ... almost ... Experience was typically positive, concise and simple. However, the final submit pages did NOT scroll which made submission irritating ... especially so close to the finish line. Other than that, I'm headed for a glass of vino! Another year done! Another return secured.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4938
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Why is it so expensive? Money for lobbying? There's no reason for it to cost as much as it does to file my taxes. I'm a new small business owner, so my return obviously wasn't enough to cover the ridiculous $190 cost of filing. But I guess that's the price we pay for the convenience of using a service that's constantly lobbying congress to make the service necessary. There's literally no reason the IRS can't handle the processing and distribution of tax returns.
Date published: 2023-04-02
Rated 5 out of 5 by from So Helpful!!! This was an amazing experience. From the initial individual that helped me gather and upload all necessary documentation to the final step!
Date published: 2023-04-02
Rated 5 out of 5 by from turbo tax easy to guid you step by step if needed able to receive max deduction
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is easy and efficent! The product is easy to setup and guides you through filing your taxes quickly.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo is great and easy! Easy to talk to the Turbo Live Expert. She was very carefully studied my taxes.
Date published: 2023-04-02
Rated 3 out of 5 by from Its ok- Should be cheaper. Easy to follow but should be cheaper. Are able to also file 1099. Had no issues.
Date published: 2023-04-02
Rated 5 out of 5 by from User friendly I use them every year because they are so user friendly and informative.
Date published: 2023-04-02
Rated 5 out of 5 by from TurboTax is very easy to use. TurboTax is very easy to use. Getting tax details from financial institutions are very easy.
Date published: 2023-04-02
Rated 4 out of 5 by from Great except fees without notification! I have used turbo tax since 2015 with great success prompting my return to services every year! The issues I run into are fees that occur when you accept "additional help/service" without explicitly informing the user that an additional fee will be incurred if accepted. I also know certain tax situations require an upgrade in services. If that tax situation is recognized by the TurboTax system, an explicit notification of the tax situation and the fee associated would be helpful. Aside from that, TurboTax is very user friendly, very educational and very reasonable.
Date published: 2023-04-02
Rated 4 out of 5 by from Great ... almost ... Experience was typically positive, concise and simple. However, the final submit pages did NOT scroll which made submission irritating ... especially so close to the finish line. Other than that, I'm headed for a glass of vino! Another year done! Another return secured.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4938