TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Helpful There was a lot to do but it was simple enough to understand and work with.
Date published: 2021-03-26
Rated 1 out of 5 by from TurboTax not good at protecting privacy. Will not use Turbotax anymore. You have to input activation code EVERY TIME you open program...even programs from previous years...who keeps that crap. Also, keep getting texts from Turbotax with a filing code..I haven't even started doing my taxes yet, so why I am getting filing codes from Turbotax. Called help line and they couldn't do anything about it. Used to really like Turbotax...now they made me hate it. It used to feel like it was my personal program, now it feels like I am just a customer (a number) to Turbotax. I don't like that feeling.
Date published: 2021-03-26
Rated 5 out of 5 by from The best The best in the industry. Above and beyond! Will definitely use turbotax in future
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo Tax makes filing easy. I collected my documents, entered the information when necessary and downloaded what was available directly from the institution producing the documents.
Date published: 2021-03-26
Rated 5 out of 5 by from Easy Tax Filing I've used Turbo Tax for several years and they make it so easy to do your taxes from home! Will use again!
Date published: 2021-03-26
Rated 5 out of 5 by from A real time saver Cuts the time to file my return by about 10 hours not to mention getting it right the first time,
Date published: 2021-03-25
Rated 4 out of 5 by from Unsatisfied turned satisfied I had a very bad problem with communication from my first tax agent. It definitely had me rethinking the whole "deluxe" service I was paying for. Fortunately I was finally redirected to a new tax agent i want to say it was "deysi" but she did take the initiative to help fix my problems and took it upon herself to ask if she can handle my taxes for me. Lets just say everything was rectified and I will continue to be a turbo tax customer.
Date published: 2021-03-25
Rated 5 out of 5 by from Turbotax is AMAZING ... but those fees, tho I have used Turbotax for over 12 years for friends and family. AMAZING product but the filing and refund fees are horrendous. Is there a more cost-effective way?
Date published: 2021-03-25
Rated 3 out of 5 by from Turbo Tax didn't share all the info on free form I was surprised that the self-employed Turbo tax explained about IRA contribution. When I realized I didn't need the self-employed version, there was not a mention of the benefit of IRA for the down-graded version.
Date published: 2021-03-25
Rated 4 out of 5 by from NERVOUS FIRST TIME ATTEMPT SEEM SIMPLE ENOUGH I GUESS IT WAS ALLRIGHT BETTER TRY NEXT YEAR
Date published: 2021-03-25
All TurboTax® Offerings Reviews - Page 4911
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Helpful There was a lot to do but it was simple enough to understand and work with.
Date published: 2021-03-26
Rated 1 out of 5 by from TurboTax not good at protecting privacy. Will not use Turbotax anymore. You have to input activation code EVERY TIME you open program...even programs from previous years...who keeps that crap. Also, keep getting texts from Turbotax with a filing code..I haven't even started doing my taxes yet, so why I am getting filing codes from Turbotax. Called help line and they couldn't do anything about it. Used to really like Turbotax...now they made me hate it. It used to feel like it was my personal program, now it feels like I am just a customer (a number) to Turbotax. I don't like that feeling.
Date published: 2021-03-26
Rated 5 out of 5 by from The best The best in the industry. Above and beyond! Will definitely use turbotax in future
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo Tax makes filing easy. I collected my documents, entered the information when necessary and downloaded what was available directly from the institution producing the documents.
Date published: 2021-03-26
Rated 5 out of 5 by from Easy Tax Filing I've used Turbo Tax for several years and they make it so easy to do your taxes from home! Will use again!
Date published: 2021-03-26
Rated 5 out of 5 by from A real time saver Cuts the time to file my return by about 10 hours not to mention getting it right the first time,
Date published: 2021-03-25
Rated 4 out of 5 by from Unsatisfied turned satisfied I had a very bad problem with communication from my first tax agent. It definitely had me rethinking the whole "deluxe" service I was paying for. Fortunately I was finally redirected to a new tax agent i want to say it was "deysi" but she did take the initiative to help fix my problems and took it upon herself to ask if she can handle my taxes for me. Lets just say everything was rectified and I will continue to be a turbo tax customer.
Date published: 2021-03-25
Rated 5 out of 5 by from Turbotax is AMAZING ... but those fees, tho I have used Turbotax for over 12 years for friends and family. AMAZING product but the filing and refund fees are horrendous. Is there a more cost-effective way?
Date published: 2021-03-25
Rated 3 out of 5 by from Turbo Tax didn't share all the info on free form I was surprised that the self-employed Turbo tax explained about IRA contribution. When I realized I didn't need the self-employed version, there was not a mention of the benefit of IRA for the down-graded version.
Date published: 2021-03-25
Rated 4 out of 5 by from NERVOUS FIRST TIME ATTEMPT SEEM SIMPLE ENOUGH I GUESS IT WAS ALLRIGHT BETTER TRY NEXT YEAR
Date published: 2021-03-25
All TurboTax® Offerings Reviews - Page 4911