TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Promise as is I was able to upload my required documents and my agent handle it with professional experience. We talked on the phone regarding the corrected questions and also she took care of Crypto investments with care. She was awesome!
Date published: 2022-03-14
Rated 5 out of 5 by from Amazing Service! TurboTax was very helpful with the tax refund process. They answered any questions I had by already having the questions answered below every question.
Date published: 2022-03-14
Rated 1 out of 5 by from so many holes Refused to accept business code 999999 even though it is valid and listed on IRS documents. I just faked a number so TurboTax would process! Too many dead-end loops like this!
Date published: 2022-03-14
Rated 5 out of 5 by from turbo tax is awesome I love that its free and there is always someone there to help you out when you need the help.
Date published: 2022-03-14
Rated 5 out of 5 by from I LOVE TURBO TAX TURBO TAX IS VERY COMPUTER FRIENDLY AND ANSWERS ALL QUESTIONS. I DID NOT NEED TO SPEAK TO ANYONE FROM TURBO TAX . I HAVE USED TURBO TAX BEFORE.
Date published: 2022-03-14
Rated 4 out of 5 by from TurboTax User for 24 Years Great tool for quickly and accurately completing tax filing. Electronic import of forms/statements is extremely useful -- especially for large, detailed, complex entries associated with investments (capital gains/losses, tax-exempt interest, OID, etc). Could be improved in a few places by providing additional visibility to line item calculations and/or more detailed instructions and examples for complex areas to allow the user to be able to better double-check the results.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo tax is the best It was great. Very fast and easy to do. I’m glad that they made it free too makes filing so much better and efficient for us. Thank you turbo tax
Date published: 2022-03-14
Rated 5 out of 5 by from What a deal for first-rate support I've had less than stellar experiences with CPAs and with Turbotax, it couldn't have been easier or more streamlined. Our tax professional asked all the right questions, was beyond knowledgable, and provided a thorough overview of the process and frequent updates. I always felt on track and aware of my options.
Date published: 2022-03-14
Rated 4 out of 5 by from Found a glitch There is an issue in the deduction section under mortgage interest paid. If you include interest paid on a loan but then paid it off before the end of the year, the program locks up and provides a warning that you must enter a value for outstanding mortgage balance. The only way I could proceed was to use $1 as a balance. This was frustrating and led me to believe that I had entered something wrong. I hadn't but the message will shut down forward progress until a value is included....pffft
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo tax was awesome Very easy to use. Had no problems at all. Thanks for your help.
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4884
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Promise as is I was able to upload my required documents and my agent handle it with professional experience. We talked on the phone regarding the corrected questions and also she took care of Crypto investments with care. She was awesome!
Date published: 2022-03-14
Rated 5 out of 5 by from Amazing Service! TurboTax was very helpful with the tax refund process. They answered any questions I had by already having the questions answered below every question.
Date published: 2022-03-14
Rated 1 out of 5 by from so many holes Refused to accept business code 999999 even though it is valid and listed on IRS documents. I just faked a number so TurboTax would process! Too many dead-end loops like this!
Date published: 2022-03-14
Rated 5 out of 5 by from turbo tax is awesome I love that its free and there is always someone there to help you out when you need the help.
Date published: 2022-03-14
Rated 5 out of 5 by from I LOVE TURBO TAX TURBO TAX IS VERY COMPUTER FRIENDLY AND ANSWERS ALL QUESTIONS. I DID NOT NEED TO SPEAK TO ANYONE FROM TURBO TAX . I HAVE USED TURBO TAX BEFORE.
Date published: 2022-03-14
Rated 4 out of 5 by from TurboTax User for 24 Years Great tool for quickly and accurately completing tax filing. Electronic import of forms/statements is extremely useful -- especially for large, detailed, complex entries associated with investments (capital gains/losses, tax-exempt interest, OID, etc). Could be improved in a few places by providing additional visibility to line item calculations and/or more detailed instructions and examples for complex areas to allow the user to be able to better double-check the results.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo tax is the best It was great. Very fast and easy to do. I’m glad that they made it free too makes filing so much better and efficient for us. Thank you turbo tax
Date published: 2022-03-14
Rated 5 out of 5 by from What a deal for first-rate support I've had less than stellar experiences with CPAs and with Turbotax, it couldn't have been easier or more streamlined. Our tax professional asked all the right questions, was beyond knowledgable, and provided a thorough overview of the process and frequent updates. I always felt on track and aware of my options.
Date published: 2022-03-14
Rated 4 out of 5 by from Found a glitch There is an issue in the deduction section under mortgage interest paid. If you include interest paid on a loan but then paid it off before the end of the year, the program locks up and provides a warning that you must enter a value for outstanding mortgage balance. The only way I could proceed was to use $1 as a balance. This was frustrating and led me to believe that I had entered something wrong. I hadn't but the message will shut down forward progress until a value is included....pffft
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo tax was awesome Very easy to use. Had no problems at all. Thanks for your help.
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4884