TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Love it! Keeps all information necessary from year to year and connects to FAFSA. Makes everything so easy.
Date published: 2021-05-17
Rated 3 out of 5 by from Downloading and the online version should be the s I ordered a copy and received a code from Amazon, and when I went to my online Intuit site, I couldn't enter the code. It wouldn't accept it. After well over an hour online, I learned they're different. They're not really different but you guys make them virtually "different" so you can charge different amounts. Extremely frustrating. I had to pull my online records down and put them on my computer and install the software. These should be seamless, not arbitrarily separated. For this reason, I'm not apt to recommend this software. It should be made as easy as possible- taxes are frustrating enough without this added confusion/complication.
Date published: 2021-05-17
Rated 5 out of 5 by from So much help with online sales income I was completely confused how to declare my PayPal income and deduct my expenses. The self-employed version helped so much.
Date published: 2021-05-17
Rated 5 out of 5 by from Good Service An expert spoke with me for over an hour and helped me understand multiple ways of reducing my taxable income, with the biggest one being the depreciation deduction on a car purchase for my business.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax is an easy to follow way to file taxes I have used Turbo Tax for 15 years, I have always been very pleased with the easy to enter the accurate numbers and Turbo Tax even reviews numbers and info, then will give you the chance to change any mistakes.
Date published: 2021-05-17
Rated 5 out of 5 by from Still Great I have been using TurboTax for over 10 years. As a Clergy person it is a big deal to have a program to help with all the intricacies of my income and expenses and SSI, Federal and State requirements.
Date published: 2021-05-17
Rated 5 out of 5 by from TURBO TAX IS AWESOME Didn't engage with anyone. turbo tax help me answer any questions trough the process for e file
Date published: 2021-05-17
Rated 5 out of 5 by from Excellent Tax Software Processed some late filing, spoke to a very helpful rep, who assisted me with the State pkg, and licked split, I was done!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is great Very well organized and easy to follow. I really recommend this tool.
Date published: 2021-05-17
Rated 1 out of 5 by from Hidden fees, opaque pricing, shifting goalposts Turbotax offers 1 free state tax filing with its Premier product, but if you don't file within a certain timeframe, that offer is rescinded, but no discount is offered. I chose Premier for this reason, yet was made to pay Turbotax a $50 fee after all to file my state taxes, simply because I did not complete the filing by March. This will be the final time I use Turbotax to file.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 488
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Love it! Keeps all information necessary from year to year and connects to FAFSA. Makes everything so easy.
Date published: 2021-05-17
Rated 3 out of 5 by from Downloading and the online version should be the s I ordered a copy and received a code from Amazon, and when I went to my online Intuit site, I couldn't enter the code. It wouldn't accept it. After well over an hour online, I learned they're different. They're not really different but you guys make them virtually "different" so you can charge different amounts. Extremely frustrating. I had to pull my online records down and put them on my computer and install the software. These should be seamless, not arbitrarily separated. For this reason, I'm not apt to recommend this software. It should be made as easy as possible- taxes are frustrating enough without this added confusion/complication.
Date published: 2021-05-17
Rated 5 out of 5 by from So much help with online sales income I was completely confused how to declare my PayPal income and deduct my expenses. The self-employed version helped so much.
Date published: 2021-05-17
Rated 5 out of 5 by from Good Service An expert spoke with me for over an hour and helped me understand multiple ways of reducing my taxable income, with the biggest one being the depreciation deduction on a car purchase for my business.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax is an easy to follow way to file taxes I have used Turbo Tax for 15 years, I have always been very pleased with the easy to enter the accurate numbers and Turbo Tax even reviews numbers and info, then will give you the chance to change any mistakes.
Date published: 2021-05-17
Rated 5 out of 5 by from Still Great I have been using TurboTax for over 10 years. As a Clergy person it is a big deal to have a program to help with all the intricacies of my income and expenses and SSI, Federal and State requirements.
Date published: 2021-05-17
Rated 5 out of 5 by from TURBO TAX IS AWESOME Didn't engage with anyone. turbo tax help me answer any questions trough the process for e file
Date published: 2021-05-17
Rated 5 out of 5 by from Excellent Tax Software Processed some late filing, spoke to a very helpful rep, who assisted me with the State pkg, and licked split, I was done!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is great Very well organized and easy to follow. I really recommend this tool.
Date published: 2021-05-17
Rated 1 out of 5 by from Hidden fees, opaque pricing, shifting goalposts Turbotax offers 1 free state tax filing with its Premier product, but if you don't file within a certain timeframe, that offer is rescinded, but no discount is offered. I chose Premier for this reason, yet was made to pay Turbotax a $50 fee after all to file my state taxes, simply because I did not complete the filing by March. This will be the final time I use Turbotax to file.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 488