TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from easy and accurate Fill in the blanks, with clear explanations of what to fill in each blank. All math done for you, and right answers guaranteed.
Date published: 2021-03-26
Rated 5 out of 5 by from We love Turbo Tax! We use it for the last 5 years So easy to use! Anyone that still pay someone to do their taxes they need to just go thru Turbo Tax using the number the person you pay and see how you come up at the end! Trust yourself!! Anyone can do their taxes with this program its a no brainer!!! You really don't have to be a rocket scientist.
Date published: 2021-03-26
Rated 5 out of 5 by from Terrific Tutbo tax Very easy , very helpful and great all around service.
Date published: 2021-03-26
Rated 5 out of 5 by from Great customer assistance I had Michael help me file from over the phone. He was very kind and informative throughout the process.
Date published: 2021-03-26
Rated 3 out of 5 by from Disappointed I did not have the same experience this year as I did last year. I kept having to restart at the "Information" page each time I would save my form even though I would select "Start where I left off". The fees have also gone up. I also had difficulty importing my retirement annuity info and had to type it in but the form would not let me input a block on my 1040
Date published: 2021-03-26
Rated 4 out of 5 by from Turbo Tax duplicated my 1099-DIV had to ammend I entered my 1099-DIV information manually. Then later I had to enter my 1099-B information which I did by downloading it from my broker. During this download it also downloaded the information I entered manually and so I ended up with duplicate 1099-DIV information which Turbo Tax did not flag before I submitted my return. Turbo Tax needs more checks if some information is entered manually and then downloaded other information that also included the same entries.
Date published: 2021-03-26
Rated 1 out of 5 by from Masters of Nickel and Diming Every single chance they get they charge you more money. They literally charged my $40 for paying them with my refund. I am so tired of TurboTax's nonsense. I will not be using them again.
Date published: 2021-03-26
Rated 3 out of 5 by from Expensive. Having to pay $150 is a bit extra since I chose the free option and I’m already struggling this year. I also never received my filed taxes from 2019
Date published: 2021-03-26
Rated 5 out of 5 by from Used Turbo Tax Used Turbo Tax for yrs. Easy to Use. No problems so far.
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo Tax offers great support I was very happy with using Turbo Tax. Every time I needed support I was given great advice
Date published: 2021-03-26
All TurboTax® Offerings Reviews - Page 4866
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from easy and accurate Fill in the blanks, with clear explanations of what to fill in each blank. All math done for you, and right answers guaranteed.
Date published: 2021-03-26
Rated 5 out of 5 by from We love Turbo Tax! We use it for the last 5 years So easy to use! Anyone that still pay someone to do their taxes they need to just go thru Turbo Tax using the number the person you pay and see how you come up at the end! Trust yourself!! Anyone can do their taxes with this program its a no brainer!!! You really don't have to be a rocket scientist.
Date published: 2021-03-26
Rated 5 out of 5 by from Terrific Tutbo tax Very easy , very helpful and great all around service.
Date published: 2021-03-26
Rated 5 out of 5 by from Great customer assistance I had Michael help me file from over the phone. He was very kind and informative throughout the process.
Date published: 2021-03-26
Rated 3 out of 5 by from Disappointed I did not have the same experience this year as I did last year. I kept having to restart at the "Information" page each time I would save my form even though I would select "Start where I left off". The fees have also gone up. I also had difficulty importing my retirement annuity info and had to type it in but the form would not let me input a block on my 1040
Date published: 2021-03-26
Rated 4 out of 5 by from Turbo Tax duplicated my 1099-DIV had to ammend I entered my 1099-DIV information manually. Then later I had to enter my 1099-B information which I did by downloading it from my broker. During this download it also downloaded the information I entered manually and so I ended up with duplicate 1099-DIV information which Turbo Tax did not flag before I submitted my return. Turbo Tax needs more checks if some information is entered manually and then downloaded other information that also included the same entries.
Date published: 2021-03-26
Rated 1 out of 5 by from Masters of Nickel and Diming Every single chance they get they charge you more money. They literally charged my $40 for paying them with my refund. I am so tired of TurboTax's nonsense. I will not be using them again.
Date published: 2021-03-26
Rated 3 out of 5 by from Expensive. Having to pay $150 is a bit extra since I chose the free option and I’m already struggling this year. I also never received my filed taxes from 2019
Date published: 2021-03-26
Rated 5 out of 5 by from Used Turbo Tax Used Turbo Tax for yrs. Easy to Use. No problems so far.
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo Tax offers great support I was very happy with using Turbo Tax. Every time I needed support I was given great advice
Date published: 2021-03-26
All TurboTax® Offerings Reviews - Page 4866