TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
Read unbiased reviews from real TurboTax Deluxe customers. We’ll search 350+ deductions
and credits to find every tax break you qualify for.
(4.5/5
| 63463 reviews)
Star ratings are from 2022
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TurboTax Online
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Rated 5 out of 5 by
Tone D from
Turbo Tax is Great
I have been using Turbo Tax for 18 years. The program guides you through you tax filing and there are links to clarify topics, if needed. I will continue using Turbo Tax as long as my tax situation does not get more complicated.
Date published: 2022-10-02
Rated 2 out of 5 by
Robert S308 from
Too many critical problems
The software insisted on splitting an overpayment of taxes into an arbitrary $34 refund to me" while I had applied the entire overpaid tax amount to "next year's taxes". (same amount) No real useful support is available from the company. Can't e-file if the IRS or State changed your previous years AGI even with a small adjustment. You should focus on your customers instead of just Selling more versions!
Date published: 2022-10-02
Rated 2 out of 5 by
too busy 4this from
CHANGED ---NOT EASIER
wasn't able to file my extension with this product. Previous years my medicaid waiver job exemptions were fairly easy to enter. Not this year. I had a cd mature that keeps coming up as an investment stock. a form that thinks the employer erroneously underpaying taxes- due to the exempted status that was previously recognized. a big mess with no way to fix the errors. no way to import last year's tax filing. so, depreciation schedule on rental property is messed up due to that issue.
Date published: 2022-10-02
Rated 5 out of 5 by
DHB23 from
Turbo Tax Updates
I appreciate the fact that Turbo Tax is constantly staying current with all the tax law changes and that the updates happen throughout the year.
Date published: 2022-10-02
Rated 5 out of 5 by
DavidS05 from
User Friendly
challenging year for this one as I retired and became my mothers caretaker.
Date published: 2022-10-02
Rated 4 out of 5 by
Bananatunafish from
Unable to complete filing by mail
After several failures to file electronically I have attempted to file by mail repeatedly and found that the software would not let me proceed without completing this product rating. After filling out the form, the nickname that I chose was rejected because it had already been taken, which I think is an unreasonable requirement given the number of users there must be using TurboTax. The whole process has been very frustrating after having successfully used TurboTax successfully for many years.
Date published: 2022-10-01
Rated 2 out of 5 by
Ryn7 from
TurboTax File Transparency Lacking
While I've appreciated TurboTax in the past, the fees have risen and there's a lack of transparency on my filing document. You can't preview the file until you've basically paid which reduces your capacity to know if it's filed appropriately without having to add extra "support" through the software.
Date published: 2022-10-01
Rated 2 out of 5 by
Altheaf from
Needs Work to Improve
May be okay for a basic 1040 filing but fails consistently to perform for income reported on K1. Requires too much tax accounting knowledge of user.
Date published: 2022-10-01
Rated 5 out of 5 by
AwesomeSauce22335577 from
Awesome experience with Frank!
Simply wonderful experience - thank you Frank for all your help!
Date published: 2022-10-01
Rated 5 out of 5 by
robertlestersr from
Removed Extension Anxiety
I was not able to file on time and TurboTax made my final submission a piece of cake.
All TurboTax® Offerings Reviews - Page 4863
Date published: 2022-10-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Tone D from
Turbo Tax is Great
I have been using Turbo Tax for 18 years. The program guides you through you tax filing and there are links to clarify topics, if needed. I will continue using Turbo Tax as long as my tax situation does not get more complicated.
Date published: 2022-10-02
Rated 2 out of 5 by
Robert S308 from
Too many critical problems
The software insisted on splitting an overpayment of taxes into an arbitrary $34 refund to me" while I had applied the entire overpaid tax amount to "next year's taxes". (same amount) No real useful support is available from the company. Can't e-file if the IRS or State changed your previous years AGI even with a small adjustment. You should focus on your customers instead of just Selling more versions!
Date published: 2022-10-02
Rated 2 out of 5 by
too busy 4this from
CHANGED ---NOT EASIER
wasn't able to file my extension with this product. Previous years my medicaid waiver job exemptions were fairly easy to enter. Not this year. I had a cd mature that keeps coming up as an investment stock. a form that thinks the employer erroneously underpaying taxes- due to the exempted status that was previously recognized. a big mess with no way to fix the errors. no way to import last year's tax filing. so, depreciation schedule on rental property is messed up due to that issue.
Date published: 2022-10-02
Rated 5 out of 5 by
DHB23 from
Turbo Tax Updates
I appreciate the fact that Turbo Tax is constantly staying current with all the tax law changes and that the updates happen throughout the year.
Date published: 2022-10-02
Rated 5 out of 5 by
DavidS05 from
User Friendly
challenging year for this one as I retired and became my mothers caretaker.
Date published: 2022-10-02
Rated 4 out of 5 by
Bananatunafish from
Unable to complete filing by mail
After several failures to file electronically I have attempted to file by mail repeatedly and found that the software would not let me proceed without completing this product rating. After filling out the form, the nickname that I chose was rejected because it had already been taken, which I think is an unreasonable requirement given the number of users there must be using TurboTax. The whole process has been very frustrating after having successfully used TurboTax successfully for many years.
Date published: 2022-10-01
Rated 2 out of 5 by
Ryn7 from
TurboTax File Transparency Lacking
While I've appreciated TurboTax in the past, the fees have risen and there's a lack of transparency on my filing document. You can't preview the file until you've basically paid which reduces your capacity to know if it's filed appropriately without having to add extra "support" through the software.
Date published: 2022-10-01
Rated 2 out of 5 by
Altheaf from
Needs Work to Improve
May be okay for a basic 1040 filing but fails consistently to perform for income reported on K1. Requires too much tax accounting knowledge of user.
Date published: 2022-10-01
Rated 5 out of 5 by
AwesomeSauce22335577 from
Awesome experience with Frank!
Simply wonderful experience - thank you Frank for all your help!
Date published: 2022-10-01
Rated 5 out of 5 by
robertlestersr from
Removed Extension Anxiety
I was not able to file on time and TurboTax made my final submission a piece of cake.
All TurboTax® Offerings Reviews - Page 4863
Date published: 2022-10-01