TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbo Tax Easy to Use Very easy to fill out forms, love the auto 1099R. Will use again next year.
Date published: 2021-05-17
Rated 2 out of 5 by from Money grab if you're not paying attention After you are spent from working all the numbers then they hit you with additions to purchase. It is made to look mandatory to sending state return and very time consuming and difficult to sort out. The main concern is capturing your money after you've already paid good dollars for the product, when is it enough ? Disgusted
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is definitely FANTASTIC. A complete satisfactory experience. Easy to understand complicated issues. A complete and satisfactory experience. Easy to understand complicated issues. Wonderful program. I'll recommend to anyone. Thanks.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax was efficient and accessible. The agent was very helpful in a very different filing year for me due to unemployment and COVID.
Date published: 2021-05-17
Rated 5 out of 5 by from Love turbo tax Easy to use Will keep using for years to come. Nice to know help is there if needed
Date published: 2021-05-17
Rated 5 out of 5 by from liked turbo tax was easy and fast, filed until 05/122, my son helped me complete this turbo tax.
Date published: 2021-05-17
Rated 5 out of 5 by from easy to use. Easy to use. Loyal customer for many years. Have not had a major problem very loyal to the brand.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is awesome very easy step by step instructions, very easy to follow along
Date published: 2021-05-17
Rated 2 out of 5 by from Buggy software would not update and open I'm very disappointed in Turbo Tax this year. I spent hours waiting for an agent who was completely unhelpful on tax day. When I tried to open the program it insisted on updating and the update kept failing despite the fact that it has updated several times with no issue in the past few months on my computer. When the update failed Turbo Tax would not open. Finally got it to open without updating and it wouldn't efile without updating. Hours later I tried first repairing the file, then had to completely remove and install again. Ultimately, it worked. It was not my computer, it was the software. Not the way to keep customers, guys.
Date published: 2021-05-17
Rated 5 out of 5 by from AWESOME GREAT AS USUAL. THANKS FOR ALL THE HELP. GREAT GREAT!!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 486
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax Easy to Use Very easy to fill out forms, love the auto 1099R. Will use again next year.
Date published: 2021-05-17
Rated 2 out of 5 by from Money grab if you're not paying attention After you are spent from working all the numbers then they hit you with additions to purchase. It is made to look mandatory to sending state return and very time consuming and difficult to sort out. The main concern is capturing your money after you've already paid good dollars for the product, when is it enough ? Disgusted
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is definitely FANTASTIC. A complete satisfactory experience. Easy to understand complicated issues. A complete and satisfactory experience. Easy to understand complicated issues. Wonderful program. I'll recommend to anyone. Thanks.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax was efficient and accessible. The agent was very helpful in a very different filing year for me due to unemployment and COVID.
Date published: 2021-05-17
Rated 5 out of 5 by from Love turbo tax Easy to use Will keep using for years to come. Nice to know help is there if needed
Date published: 2021-05-17
Rated 5 out of 5 by from liked turbo tax was easy and fast, filed until 05/122, my son helped me complete this turbo tax.
Date published: 2021-05-17
Rated 5 out of 5 by from easy to use. Easy to use. Loyal customer for many years. Have not had a major problem very loyal to the brand.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is awesome very easy step by step instructions, very easy to follow along
Date published: 2021-05-17
Rated 2 out of 5 by from Buggy software would not update and open I'm very disappointed in Turbo Tax this year. I spent hours waiting for an agent who was completely unhelpful on tax day. When I tried to open the program it insisted on updating and the update kept failing despite the fact that it has updated several times with no issue in the past few months on my computer. When the update failed Turbo Tax would not open. Finally got it to open without updating and it wouldn't efile without updating. Hours later I tried first repairing the file, then had to completely remove and install again. Ultimately, it worked. It was not my computer, it was the software. Not the way to keep customers, guys.
Date published: 2021-05-17
Rated 5 out of 5 by from AWESOME GREAT AS USUAL. THANKS FOR ALL THE HELP. GREAT GREAT!!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 486