TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from quick and easy used free version.....no issues.....easy and smooth.
Date published: 2021-04-17
Rated 5 out of 5 by from Simply easy Checks everything before filing. You may share screen through chat with a consultant. Pretty easy.
Date published: 2021-04-17
Rated 5 out of 5 by from excellent product Always walks me through all forms easily. Great for use with UBER.
Date published: 2021-04-17
Rated 5 out of 5 by from Easy! Love doing taxes on turbo tax! Super easy to do them yourself! Wont ever go back to the old way!
Date published: 2021-04-17
Rated 5 out of 5 by from Great Program! Just a very easy program to use with a lot of helpful information.
Date published: 2021-04-17
Rated 1 out of 5 by from different types of fees tacked on last minute Last year no fee, this year a fee because I had a $39 medical savings, THEN $50 to file state? which was $0. plus $60 for federal which was supposed to be free, then you topped that off with a $40.00 service fee. This will be my last year with Turbo Tax
Date published: 2021-04-17
Rated 2 out of 5 by from Not as good as it used to be I've been using Turbo Tax for several years. In the past, I've always felt more than confident that they've covered all the bases. But in the past few years, it seems like there is a lack of thoroughness. I feel like the explanations are fewer, or less in-depth. It seems like they used to ask if there are any other forms that were received and not entered in yet, but they don't do that anymore. My tax situation has not gotten any more complicated in recent years either. I'm not sure if Turbo Tax is trying to get people to upgrade from the basic service, thereby making it less comprehensive. That would really be a bummer. Next year, I think I will have to consider going to a tax prep place just to be sure everything has been done correctly.
Date published: 2021-04-17
Rated 5 out of 5 by from You are a statistical wonder! Easily recognized suggestions & solutions. "Thanks for the memories!"
Date published: 2021-04-17
Rated 5 out of 5 by from Turbo Tax in Fantastic! I've used Turbo Tax for at least ten years. It makes it easy to file my taxes. When I had a question about my return this year I posted it in Customer Support and had an answer in minutes!
Date published: 2021-04-17
Rated 5 out of 5 by from make filing tax interesting every year I use turbotax and that makes my life easer!!
Date published: 2021-04-17
All TurboTax® Offerings Reviews - Page 4843
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from quick and easy used free version.....no issues.....easy and smooth.
Date published: 2021-04-17
Rated 5 out of 5 by from Simply easy Checks everything before filing. You may share screen through chat with a consultant. Pretty easy.
Date published: 2021-04-17
Rated 5 out of 5 by from excellent product Always walks me through all forms easily. Great for use with UBER.
Date published: 2021-04-17
Rated 5 out of 5 by from Easy! Love doing taxes on turbo tax! Super easy to do them yourself! Wont ever go back to the old way!
Date published: 2021-04-17
Rated 5 out of 5 by from Great Program! Just a very easy program to use with a lot of helpful information.
Date published: 2021-04-17
Rated 1 out of 5 by from different types of fees tacked on last minute Last year no fee, this year a fee because I had a $39 medical savings, THEN $50 to file state? which was $0. plus $60 for federal which was supposed to be free, then you topped that off with a $40.00 service fee. This will be my last year with Turbo Tax
Date published: 2021-04-17
Rated 2 out of 5 by from Not as good as it used to be I've been using Turbo Tax for several years. In the past, I've always felt more than confident that they've covered all the bases. But in the past few years, it seems like there is a lack of thoroughness. I feel like the explanations are fewer, or less in-depth. It seems like they used to ask if there are any other forms that were received and not entered in yet, but they don't do that anymore. My tax situation has not gotten any more complicated in recent years either. I'm not sure if Turbo Tax is trying to get people to upgrade from the basic service, thereby making it less comprehensive. That would really be a bummer. Next year, I think I will have to consider going to a tax prep place just to be sure everything has been done correctly.
Date published: 2021-04-17
Rated 5 out of 5 by from You are a statistical wonder! Easily recognized suggestions & solutions. "Thanks for the memories!"
Date published: 2021-04-17
Rated 5 out of 5 by from Turbo Tax in Fantastic! I've used Turbo Tax for at least ten years. It makes it easy to file my taxes. When I had a question about my return this year I posted it in Customer Support and had an answer in minutes!
Date published: 2021-04-17
Rated 5 out of 5 by from make filing tax interesting every year I use turbotax and that makes my life easer!!
Date published: 2021-04-17
All TurboTax® Offerings Reviews - Page 4843