TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Full Service/Tax Experts Are Not Great You can consult with a live expert and full service options. I would say unless you have a simple basic tax return, go with an expert at your local community. These representatives are not great for the extra amount of money. Also, the experts may know how to plug in information, but the way they speak with their customers and explaining things are not great. One representative wanted to go over information "quickly" with me while I was driving, and I told her no, that it was not safe. I was also promised a call back from the sam tax expert the following day and it never happened.
Date published: 2022-03-15
Rated 5 out of 5 by from awsome my turbotax agent was great and very helpful and polite
Date published: 2022-03-15
Rated 4 out of 5 by from Good work Very helpful. Quick to respond. No issues so far. My expert answered every question i had with ease. Definitely recommend
Date published: 2022-03-15
Rated 4 out of 5 by from Auto checked boxes Page one had auto checked boxes that should not be auto checked, these items should have to be selected not auto filled.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax is easy to use! I have used Turbo Tax for over 5 years and I always feel safe using the tool.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax Full Service is great! My situation was a little challenging since I moved during the tax year. Sylvia, my tax preparer, had to make sure she factored all facts in filing my returns since each state has different laws. I really feel like she had my best interest in mind. She also explained everything well and worked with me to ensure my returns are accurate, reflecting my situation, etc.
Date published: 2022-03-15
Rated 2 out of 5 by from Getting Harder not Easier Found myself having multiple problems this year . Would like an easy way to input as an independent salesman. Had to sign into Intuit multiple times and no heads up as to reason. Had problem downloading docs from Schwab. Had problem with key code and had to get a second copy - both were from Amazon
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax Made It Easy ! Turbo tax was seamless. The agent over the phone was quite knowledgeable.
Date published: 2022-03-15
Rated 5 out of 5 by from GREAT SERVICE EASY TO IMPORT INFO FROM EMPLOYER AND FORMS FROM FINANCIAL INSTITUTIONS
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax walks me through it. THANKS Turbo Tax lets me import, direct from the source, my investment data, and just puts it all in the right place. I have no idea how it does it, and I have no idea how to do it myself, given what my investment company sends me. THANKS TurboTax.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4843
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Full Service/Tax Experts Are Not Great You can consult with a live expert and full service options. I would say unless you have a simple basic tax return, go with an expert at your local community. These representatives are not great for the extra amount of money. Also, the experts may know how to plug in information, but the way they speak with their customers and explaining things are not great. One representative wanted to go over information "quickly" with me while I was driving, and I told her no, that it was not safe. I was also promised a call back from the sam tax expert the following day and it never happened.
Date published: 2022-03-15
Rated 5 out of 5 by from awsome my turbotax agent was great and very helpful and polite
Date published: 2022-03-15
Rated 4 out of 5 by from Good work Very helpful. Quick to respond. No issues so far. My expert answered every question i had with ease. Definitely recommend
Date published: 2022-03-15
Rated 4 out of 5 by from Auto checked boxes Page one had auto checked boxes that should not be auto checked, these items should have to be selected not auto filled.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax is easy to use! I have used Turbo Tax for over 5 years and I always feel safe using the tool.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax Full Service is great! My situation was a little challenging since I moved during the tax year. Sylvia, my tax preparer, had to make sure she factored all facts in filing my returns since each state has different laws. I really feel like she had my best interest in mind. She also explained everything well and worked with me to ensure my returns are accurate, reflecting my situation, etc.
Date published: 2022-03-15
Rated 2 out of 5 by from Getting Harder not Easier Found myself having multiple problems this year . Would like an easy way to input as an independent salesman. Had to sign into Intuit multiple times and no heads up as to reason. Had problem downloading docs from Schwab. Had problem with key code and had to get a second copy - both were from Amazon
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax Made It Easy ! Turbo tax was seamless. The agent over the phone was quite knowledgeable.
Date published: 2022-03-15
Rated 5 out of 5 by from GREAT SERVICE EASY TO IMPORT INFO FROM EMPLOYER AND FORMS FROM FINANCIAL INSTITUTIONS
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax walks me through it. THANKS Turbo Tax lets me import, direct from the source, my investment data, and just puts it all in the right place. I have no idea how it does it, and I have no idea how to do it myself, given what my investment company sends me. THANKS TurboTax.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4843