TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from X It was great great great and it was free and awesome
Date published: 2022-03-15
Rated 2 out of 5 by from Very disappointed this year's product The package this year is not near as intuitive or user friendly. - I had a large 1099R duplicate in Turbo Tax (it was not a duplicate with the financial institution). I had to manually delete it which definitely should not have been required. - It allowed me to download data from my financial institution, but I could not change the login data to my wife's accounts at that same institution. The instant link kept taking me to my data. I had to enter her data manually. **Sashana was a rep I talked to about this problem. She was outstanding and really worked this issue with me and contacted others in Intuit various times to brainstorm and come up with a solution but none was found. I give her 5 out of 5 stars for her effort and her interpersonal skills. - no matter how many times I clicked on "needs review" and reviewed the data and downloads and made sure i addressed everything the "needs review" still appeared. I wasted way too much time checking and rechecking multiple times and doubting myself.
Date published: 2022-03-15
Rated 4 out of 5 by from Make my life easier All was OK except the 1099-B that is a nightmare when box 5 is crossed.
Date published: 2022-03-15
Rated 3 out of 5 by from Frustrating Error in handling of PPP I'm a ten year veteran and most of the time Turbotax works, hence three stars. This year was worse than usual, hence no chance of five or even four stars. Things that are not cool - a major bungling of PPP forgiveness results in a consistent fail of error check with unhelpful instructions that ultimately don't work. Forum trolling for a fix was the only solution and frankly, it's clearly a bug - you have to manually enter info into forms and NOT trust the TT method. Additionally, I can't import from QB because it won't let me correct the mistakes it makes - officer salaries, for one. Really, it's not worth the price on the tin except that they have no competitors and the IRS doesn't make it reasonably simple for normal people to navigate the silly forms. It's probably the best option for most, but really, they could do better.
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax is Awesome I have used Turbo Tax for over 10 years. Great way to file your taxes.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax it was Great help a lot cant ask for anything better
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo tax is Phenomenal, an Excellent Resource. I trust the Experts I have had an experience with. Using Turbo Tax I have confidence that my taxes will be done correctly and efficiently.
Date published: 2022-03-15
Rated 3 out of 5 by from Exceedingly annoying Underpayment of estimated tax penalties for both Federal and New Mexico returns were incorrect. There was no place in Easy-Step to enter prior year's actual taxes paid and for days could not access forms version of New Mexico taxes. Also the print options are very cumbersome.
Date published: 2022-03-15
Rated 5 out of 5 by from easy to use easy to use. I do not like the fact that you require a certain length to your review.
Date published: 2022-03-15
Rated 5 out of 5 by from Great Service It was a great experience. My agent was very helpful and understanding of my situation. Answered all of my questions and helped me to understand aspects of my taxes my previous tax filer did not.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4838
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from X It was great great great and it was free and awesome
Date published: 2022-03-15
Rated 2 out of 5 by from Very disappointed this year's product The package this year is not near as intuitive or user friendly. - I had a large 1099R duplicate in Turbo Tax (it was not a duplicate with the financial institution). I had to manually delete it which definitely should not have been required. - It allowed me to download data from my financial institution, but I could not change the login data to my wife's accounts at that same institution. The instant link kept taking me to my data. I had to enter her data manually. **Sashana was a rep I talked to about this problem. She was outstanding and really worked this issue with me and contacted others in Intuit various times to brainstorm and come up with a solution but none was found. I give her 5 out of 5 stars for her effort and her interpersonal skills. - no matter how many times I clicked on "needs review" and reviewed the data and downloads and made sure i addressed everything the "needs review" still appeared. I wasted way too much time checking and rechecking multiple times and doubting myself.
Date published: 2022-03-15
Rated 4 out of 5 by from Make my life easier All was OK except the 1099-B that is a nightmare when box 5 is crossed.
Date published: 2022-03-15
Rated 3 out of 5 by from Frustrating Error in handling of PPP I'm a ten year veteran and most of the time Turbotax works, hence three stars. This year was worse than usual, hence no chance of five or even four stars. Things that are not cool - a major bungling of PPP forgiveness results in a consistent fail of error check with unhelpful instructions that ultimately don't work. Forum trolling for a fix was the only solution and frankly, it's clearly a bug - you have to manually enter info into forms and NOT trust the TT method. Additionally, I can't import from QB because it won't let me correct the mistakes it makes - officer salaries, for one. Really, it's not worth the price on the tin except that they have no competitors and the IRS doesn't make it reasonably simple for normal people to navigate the silly forms. It's probably the best option for most, but really, they could do better.
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax is Awesome I have used Turbo Tax for over 10 years. Great way to file your taxes.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax it was Great help a lot cant ask for anything better
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo tax is Phenomenal, an Excellent Resource. I trust the Experts I have had an experience with. Using Turbo Tax I have confidence that my taxes will be done correctly and efficiently.
Date published: 2022-03-15
Rated 3 out of 5 by from Exceedingly annoying Underpayment of estimated tax penalties for both Federal and New Mexico returns were incorrect. There was no place in Easy-Step to enter prior year's actual taxes paid and for days could not access forms version of New Mexico taxes. Also the print options are very cumbersome.
Date published: 2022-03-15
Rated 5 out of 5 by from easy to use easy to use. I do not like the fact that you require a certain length to your review.
Date published: 2022-03-15
Rated 5 out of 5 by from Great Service It was a great experience. My agent was very helpful and understanding of my situation. Answered all of my questions and helped me to understand aspects of my taxes my previous tax filer did not.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4838