TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Great Experience! Easy to follow instructions. I was able to get live help when needed. Arranged for a call back and the call was on time and tax reviewer was very helpful.
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo tax is amazing!! Turbo Tax is absolutely amazing. They offer different packages to make sure you get the best refund possible, including a free package to file your taxes!! They even have live chat available if you need help clarifying information. Also throughout the process they provide information that helps your knowledge of your taxes. I'll definitely continue using them to file my taxes.
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo Tax Free is great I was thrilled by how easy it was to use and how it asks you the questions rather than you trying to figure out the tax terminology and get it right.
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo Tax is Awesome Have been using Turbo Tax for nearly 40 years and will continue to use it. My only complaint is the charge for efiling state return; however there is no evidence of who is making the charge.
Date published: 2021-03-26
Rated 4 out of 5 by from Turbo Tax Filing Software easy to use with the step by step guide and ability to search answers to questions throughout the process.
Date published: 2021-03-26
Rated 5 out of 5 by from We use it every year! All went well until we wanted to sign up for the audit protection. Too confusing. We could not get to a payment on credit card page. We went on line and purchased your protection. I can't tell if I bought it twice. You need to fix this because it looks like you don't know what you're doing.
Date published: 2021-03-26
Rated 4 out of 5 by from Turbo Tax is OK Turbo Tax takes a long time to load from disk. Then when it is finished loading and updating, and you proceed to open Turbo Tax it doesn't open. Does this every year. You have to open it from the icon on desktop. When imputing investment sales, you allowed for a summary of each sales category. But that didn't work. Had to enter all individually.
Date published: 2021-03-26
Rated 5 out of 5 by from I ♥ turbo Tax I have used Turbo Tax for many years and have not had any issues.
Date published: 2021-03-26
Rated 5 out of 5 by from Awesome Down the platform to be very easy to guide right through
Date published: 2021-03-26
Rated 5 out of 5 by from TurboTax 2020 Review Easy to navigate through all categories. Calculations accurate and dependable. Overall easy of use is excellent.
Date published: 2021-03-26
All TurboTax® Offerings Reviews - Page 4826
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great Experience! Easy to follow instructions. I was able to get live help when needed. Arranged for a call back and the call was on time and tax reviewer was very helpful.
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo tax is amazing!! Turbo Tax is absolutely amazing. They offer different packages to make sure you get the best refund possible, including a free package to file your taxes!! They even have live chat available if you need help clarifying information. Also throughout the process they provide information that helps your knowledge of your taxes. I'll definitely continue using them to file my taxes.
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo Tax Free is great I was thrilled by how easy it was to use and how it asks you the questions rather than you trying to figure out the tax terminology and get it right.
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo Tax is Awesome Have been using Turbo Tax for nearly 40 years and will continue to use it. My only complaint is the charge for efiling state return; however there is no evidence of who is making the charge.
Date published: 2021-03-26
Rated 4 out of 5 by from Turbo Tax Filing Software easy to use with the step by step guide and ability to search answers to questions throughout the process.
Date published: 2021-03-26
Rated 5 out of 5 by from We use it every year! All went well until we wanted to sign up for the audit protection. Too confusing. We could not get to a payment on credit card page. We went on line and purchased your protection. I can't tell if I bought it twice. You need to fix this because it looks like you don't know what you're doing.
Date published: 2021-03-26
Rated 4 out of 5 by from Turbo Tax is OK Turbo Tax takes a long time to load from disk. Then when it is finished loading and updating, and you proceed to open Turbo Tax it doesn't open. Does this every year. You have to open it from the icon on desktop. When imputing investment sales, you allowed for a summary of each sales category. But that didn't work. Had to enter all individually.
Date published: 2021-03-26
Rated 5 out of 5 by from I ♥ turbo Tax I have used Turbo Tax for many years and have not had any issues.
Date published: 2021-03-26
Rated 5 out of 5 by from Awesome Down the platform to be very easy to guide right through
Date published: 2021-03-26
Rated 5 out of 5 by from TurboTax 2020 Review Easy to navigate through all categories. Calculations accurate and dependable. Overall easy of use is excellent.
Date published: 2021-03-26
All TurboTax® Offerings Reviews - Page 4826