TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo and fill I am Turbo tax refund first time I okay To use it and I love
Date published: 2021-04-19
Rated 5 out of 5 by from Simple Taxes Satisfied as usual, happy to have a simple tax process.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo Tax is awesome!! It was just plain simple & easy 2 years in a row!!
Date published: 2021-04-19
Rated 5 out of 5 by from Easy Good questions, easy to understand................
Date published: 2021-04-19
Rated 1 out of 5 by from Disappointed this year Issue 1. They make entering Paid Family Leave (PFL) extremely difficult to figure out. In NY we have PFL that comes from insurance we pay in and we receive tax forms but Turbo Tax doesn't recognize those forms (1099-MISC). When you put them in they want to either use it as self employment income or other work income instead of insurance received for PFL. Issue 2. They make you pay them then tell you you can't efile your NY taxes. Issue 3. They make you pay them then tell you there are issues with your federal tax returns.
Date published: 2021-04-19
Rated 5 out of 5 by from User Friendly Incredibly user friendly, I used the free version and was guided completely through the process from start to finish. Getting my W2 was the hardest part, filing was easy with TurboTax.
Date published: 2021-04-19
Rated 5 out of 5 by from TurboTax Very easy to use, helps you along the way. You can stop and continue at a later time if you don't have all of your info ready or handy. Plus it checks all of your details and lets you know if anything is missing. Have used TurboTax for over 10 years and trust it.
Date published: 2021-04-19
Rated 4 out of 5 by from Turbo Tax Processing is slow sometimes and last statement asking repeat questions about payment.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo Tax is very good, save time Turbo tax gave me the opportunity to review my taxes, it was an excellent opportunity for me to learn, i made a mistake with my SS and they were able to help me detect and fixed, thank you for your help all the way
Date published: 2021-04-19
Rated 4 out of 5 by from The best program around, but not perfect. I have used TT for several years, so I have gotten used to it. I used to prepare income tax returns for others part time, so I understand the flow. However, every year there is always some little glitch that prevents me from finishing and TT doesn't explain what is wrong with the entries. This year there was a minor incorrect entry in the itemized donations that was the result of the program. It took me awhile to figure out how to correct it. The worst problem was 2 years ago re entries for Covered California/Obama Care. In that case TT totally failed and I had to let the IRS figure it out, charging interest and penalties, of course.
Date published: 2021-04-19
All TurboTax® Offerings Reviews - Page 4825
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo and fill I am Turbo tax refund first time I okay To use it and I love
Date published: 2021-04-19
Rated 5 out of 5 by from Simple Taxes Satisfied as usual, happy to have a simple tax process.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo Tax is awesome!! It was just plain simple & easy 2 years in a row!!
Date published: 2021-04-19
Rated 5 out of 5 by from Easy Good questions, easy to understand................
Date published: 2021-04-19
Rated 1 out of 5 by from Disappointed this year Issue 1. They make entering Paid Family Leave (PFL) extremely difficult to figure out. In NY we have PFL that comes from insurance we pay in and we receive tax forms but Turbo Tax doesn't recognize those forms (1099-MISC). When you put them in they want to either use it as self employment income or other work income instead of insurance received for PFL. Issue 2. They make you pay them then tell you you can't efile your NY taxes. Issue 3. They make you pay them then tell you there are issues with your federal tax returns.
Date published: 2021-04-19
Rated 5 out of 5 by from User Friendly Incredibly user friendly, I used the free version and was guided completely through the process from start to finish. Getting my W2 was the hardest part, filing was easy with TurboTax.
Date published: 2021-04-19
Rated 5 out of 5 by from TurboTax Very easy to use, helps you along the way. You can stop and continue at a later time if you don't have all of your info ready or handy. Plus it checks all of your details and lets you know if anything is missing. Have used TurboTax for over 10 years and trust it.
Date published: 2021-04-19
Rated 4 out of 5 by from Turbo Tax Processing is slow sometimes and last statement asking repeat questions about payment.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo Tax is very good, save time Turbo tax gave me the opportunity to review my taxes, it was an excellent opportunity for me to learn, i made a mistake with my SS and they were able to help me detect and fixed, thank you for your help all the way
Date published: 2021-04-19
Rated 4 out of 5 by from The best program around, but not perfect. I have used TT for several years, so I have gotten used to it. I used to prepare income tax returns for others part time, so I understand the flow. However, every year there is always some little glitch that prevents me from finishing and TT doesn't explain what is wrong with the entries. This year there was a minor incorrect entry in the itemized donations that was the result of the program. It took me awhile to figure out how to correct it. The worst problem was 2 years ago re entries for Covered California/Obama Care. In that case TT totally failed and I had to let the IRS figure it out, charging interest and penalties, of course.
Date published: 2021-04-19
All TurboTax® Offerings Reviews - Page 4825