TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Is good service, i like your service! Es buena la aplicacion por que todo lo explican muy bien
Date published: 2021-03-27
Rated 5 out of 5 by from TurboTax is User Friendly! TurboTax is user-friendly and efficient. Satisfied with the service.
Date published: 2021-03-27
Rated 5 out of 5 by from Love Turbo tax Love it turbo tax it works great. Quick and painless
Date published: 2021-03-27
Rated 5 out of 5 by from TurboTax is so easy! This is my 6th year using turboTax and it is painless every time. I know I never have to stress as long as I have all the correct forms. I will continue to use it for years to come.
Date published: 2021-03-27
Rated 5 out of 5 by from Simple Simple, and easy to follow! Made filing less stressful,
Date published: 2021-03-27
Rated 2 out of 5 by from Used several times - this year was a nightmare I have used Turbo Tax several times in the past, but never again. It did not walk me through each section as it usually does, but instead found "errors" at the end. By then it was not clear what information it needed and I went in circles. Also, the online version will not input last year's information. I uploaded last year's return and all it pulled was our name and address. At one point I used the chat function for help - for some reason he couldn't see what I typed so he ended the chat, and the option to chat then disappeared. I spent 5 hours only to scrap the whole thing and purchase the downloaded version. That version worked better, although not great. The "flag to come back" option wasn't working so I was unable to flag any areas on which I had questions. The whole process was beyond frustrating and we will never use it again. I do trust that our returns are filed correctly, so that's the one positive.
Date published: 2021-03-27
Rated 4 out of 5 by from Expanded coverage is worth it The coverage each of the last two years has improved and make the tax preparation easier and faster. Almost all of my items are now covered and anticipated by TurboTax. The only thing lacking, probably because I do not recognize it, is advance warning of item placement for items that are covered later in the program. In other words, "don't panic, it's covered later".
Date published: 2021-03-27
Rated 5 out of 5 by from Easiest Part Of This Pandemic! Quarantined Self Tax Help Made Easy! Even offered assistance with identity theft protection!
Date published: 2021-03-27
Rated 5 out of 5 by from Loyal Customer 6 years in a row! Always a great experience when filing taxes. It does the work for us!
Date published: 2021-03-27
Rated 5 out of 5 by from Was good Was very nice and some more to fill out the required .....
Date published: 2021-03-27
All TurboTax® Offerings Reviews - Page 4803
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Is good service, i like your service! Es buena la aplicacion por que todo lo explican muy bien
Date published: 2021-03-27
Rated 5 out of 5 by from TurboTax is User Friendly! TurboTax is user-friendly and efficient. Satisfied with the service.
Date published: 2021-03-27
Rated 5 out of 5 by from Love Turbo tax Love it turbo tax it works great. Quick and painless
Date published: 2021-03-27
Rated 5 out of 5 by from TurboTax is so easy! This is my 6th year using turboTax and it is painless every time. I know I never have to stress as long as I have all the correct forms. I will continue to use it for years to come.
Date published: 2021-03-27
Rated 5 out of 5 by from Simple Simple, and easy to follow! Made filing less stressful,
Date published: 2021-03-27
Rated 2 out of 5 by from Used several times - this year was a nightmare I have used Turbo Tax several times in the past, but never again. It did not walk me through each section as it usually does, but instead found "errors" at the end. By then it was not clear what information it needed and I went in circles. Also, the online version will not input last year's information. I uploaded last year's return and all it pulled was our name and address. At one point I used the chat function for help - for some reason he couldn't see what I typed so he ended the chat, and the option to chat then disappeared. I spent 5 hours only to scrap the whole thing and purchase the downloaded version. That version worked better, although not great. The "flag to come back" option wasn't working so I was unable to flag any areas on which I had questions. The whole process was beyond frustrating and we will never use it again. I do trust that our returns are filed correctly, so that's the one positive.
Date published: 2021-03-27
Rated 4 out of 5 by from Expanded coverage is worth it The coverage each of the last two years has improved and make the tax preparation easier and faster. Almost all of my items are now covered and anticipated by TurboTax. The only thing lacking, probably because I do not recognize it, is advance warning of item placement for items that are covered later in the program. In other words, "don't panic, it's covered later".
Date published: 2021-03-27
Rated 5 out of 5 by from Easiest Part Of This Pandemic! Quarantined Self Tax Help Made Easy! Even offered assistance with identity theft protection!
Date published: 2021-03-27
Rated 5 out of 5 by from Loyal Customer 6 years in a row! Always a great experience when filing taxes. It does the work for us!
Date published: 2021-03-27
Rated 5 out of 5 by from Was good Was very nice and some more to fill out the required .....
Date published: 2021-03-27
All TurboTax® Offerings Reviews - Page 4803