TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 2 out of 5 by from Too Hard to Find Simple Things The desktop version of TurboTax is terrible. You can't select text to copy/paste, you can't search effectively, and it's super confusing and hard to find even the simplest things.
Date published: 2022-03-10
Rated 5 out of 5 by from I have been using Turbotax for over 20 years Turbotax has been handling my rental property for over 20 years and does a great job of carrying forward all related information (i.e., depreciation, loss carryover) which makes my life easy. The only items to report this year were a review note in regard to the child tax credit which did not apply to my return and a form 1116 error which resolved with a bypass. I use Turbotax to file my children's returns for them as well.
Date published: 2022-03-10
Rated 5 out of 5 by from These guys killed it I’m getting a fat return and their professionals were very easy to work with and very kind.
Date published: 2022-03-10
Rated 5 out of 5 by from Love Turbo Tax Live Katherine was my tax preparer. She had 30 years experience and she was very detailed she was proactive in responding to my chats. We chatted back and forth quite a bit. I don’t think my experience would have been as good if I was not matched with Katherine.
Date published: 2022-03-10
Rated 5 out of 5 by from Awesome My return wasn't what I expected but at least I know it was done properly
Date published: 2022-03-10
Rated 3 out of 5 by from TurboTax is good, but could be better. I use a high resolution monitor and your product puts out small font which I can only enlarge by changing the screen resolution. That's a poor design. TurboTax should have Zoom capability built into the View pulldown menu. This year TurboTax did not automatically determine whether an update was available when I launched it. So, when I tried to eFile it failed because it didn't have the latest update. It must have been the latest update that required that I update my state return with information of the county I lived in. What would have happened if the earlier version was the latest? Would the state have delayed sending me the refund? Turbotax was did not provide any assistance for filling out Form 709.
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo tax is the best I talked to a representative and she was so helpful
Date published: 2022-03-10
Rated 5 out of 5 by from GREAT!!! THANK YOU TURBOTAX! SEE YOU NEXT YEAR! I WILL TELL MY FRIEND HOW GOOD YOU WORKED.
Date published: 2022-03-10
Rated 5 out of 5 by from Super easy! Answered all my questions! It took a couple of days which I loved.
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo Tax is the easiest way to file your taxes!!! Fill out the forms, signed, E-File and you are done!! No hassle, no appointment needed, no waiting and if you have an issue the team experts are ready to answer all your questions. !!
Date published: 2022-03-10
All TurboTax® Offerings Reviews - Page 4800
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Too Hard to Find Simple Things The desktop version of TurboTax is terrible. You can't select text to copy/paste, you can't search effectively, and it's super confusing and hard to find even the simplest things.
Date published: 2022-03-10
Rated 5 out of 5 by from I have been using Turbotax for over 20 years Turbotax has been handling my rental property for over 20 years and does a great job of carrying forward all related information (i.e., depreciation, loss carryover) which makes my life easy. The only items to report this year were a review note in regard to the child tax credit which did not apply to my return and a form 1116 error which resolved with a bypass. I use Turbotax to file my children's returns for them as well.
Date published: 2022-03-10
Rated 5 out of 5 by from These guys killed it I’m getting a fat return and their professionals were very easy to work with and very kind.
Date published: 2022-03-10
Rated 5 out of 5 by from Love Turbo Tax Live Katherine was my tax preparer. She had 30 years experience and she was very detailed she was proactive in responding to my chats. We chatted back and forth quite a bit. I don’t think my experience would have been as good if I was not matched with Katherine.
Date published: 2022-03-10
Rated 5 out of 5 by from Awesome My return wasn't what I expected but at least I know it was done properly
Date published: 2022-03-10
Rated 3 out of 5 by from TurboTax is good, but could be better. I use a high resolution monitor and your product puts out small font which I can only enlarge by changing the screen resolution. That's a poor design. TurboTax should have Zoom capability built into the View pulldown menu. This year TurboTax did not automatically determine whether an update was available when I launched it. So, when I tried to eFile it failed because it didn't have the latest update. It must have been the latest update that required that I update my state return with information of the county I lived in. What would have happened if the earlier version was the latest? Would the state have delayed sending me the refund? Turbotax was did not provide any assistance for filling out Form 709.
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo tax is the best I talked to a representative and she was so helpful
Date published: 2022-03-10
Rated 5 out of 5 by from GREAT!!! THANK YOU TURBOTAX! SEE YOU NEXT YEAR! I WILL TELL MY FRIEND HOW GOOD YOU WORKED.
Date published: 2022-03-10
Rated 5 out of 5 by from Super easy! Answered all my questions! It took a couple of days which I loved.
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo Tax is the easiest way to file your taxes!!! Fill out the forms, signed, E-File and you are done!! No hassle, no appointment needed, no waiting and if you have an issue the team experts are ready to answer all your questions. !!
Date published: 2022-03-10
All TurboTax® Offerings Reviews - Page 4800