TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Definitely the way to go! Get your taxes done easy My Live Full-service expert Jaime was amazing! I've dreaded this year's taxes for a little while now and she made it so easy. The full-service is absolutely worth the money.
Date published: 2022-03-15
Rated 4 out of 5 by from Works well but could be better I found the overall process easy but I do miss the ability to fill in numbers directly into relevant forms and worksheets. also, it seems more onerous to find specific forms as, in i.e. H&R downloaded program. I think, that turbo tax does a good job in guiding the preparer to relevant if not always necessary forms to fill (i.e. IRA cost basis). Handling of form 1116 was a little frustrating at first (last form to be integrated into this year's program) but turned out to be fine; very good was the integration of schedule B, form 1116! for me, the interview process was a little tedious but I understand that it might be right for novices. It could be easier to delete a single form that was filled in error: I had to go to the internet to find help on that. overall integration of 1099 forms from financial institutions was excellent with no errors. It would be nice to be able to read/upload PDF forms. In conclusion I was pleased with the experience - especially at zero costs to me - and will consider turbo tax for next year's filing.
Date published: 2022-03-15
Rated 4 out of 5 by from Some problems with live chat Carla was wonderful got the answer within minutes. This was on the phone. The live chat text was horrible Rose needs some training and the fact that I signed up for live chat return and all I got was the upgrade request. not goood almost quit after six years of using your service.
Date published: 2022-03-15
Rated 5 out of 5 by from Easy to use I am not a pro with computers but Turbo tax was easy to use
Date published: 2022-03-15
Rated 5 out of 5 by from Great Great experience all around. My TurboTax expert helped a ton and answered all my questions.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax Makes Filing Easy I always use TT and find it easy and informative as well.
Date published: 2022-03-15
Rated 4 out of 5 by from Turbo tax is useful Turbo tax is convenient and fairly easy to use. I would recommend trying them out.
Date published: 2022-03-15
Rated 3 out of 5 by from My opinion It was better this year for me. Easy to follow along. In my opinion Turbo Tax is expensive. Especially for seniors on fixed incomes. It is nice that it is taken out of a refund but if you didn't get a refund it would suck to pay.
Date published: 2022-03-15
Rated 5 out of 5 by from Awesome it was a great experience and it was real easy thank you!
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax was comfortable to use. I felt comfortable using Turbo Tax because I could go back and review as often as I needed, to feel secure that I had covered everything correctly.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4781
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Definitely the way to go! Get your taxes done easy My Live Full-service expert Jaime was amazing! I've dreaded this year's taxes for a little while now and she made it so easy. The full-service is absolutely worth the money.
Date published: 2022-03-15
Rated 4 out of 5 by from Works well but could be better I found the overall process easy but I do miss the ability to fill in numbers directly into relevant forms and worksheets. also, it seems more onerous to find specific forms as, in i.e. H&R downloaded program. I think, that turbo tax does a good job in guiding the preparer to relevant if not always necessary forms to fill (i.e. IRA cost basis). Handling of form 1116 was a little frustrating at first (last form to be integrated into this year's program) but turned out to be fine; very good was the integration of schedule B, form 1116! for me, the interview process was a little tedious but I understand that it might be right for novices. It could be easier to delete a single form that was filled in error: I had to go to the internet to find help on that. overall integration of 1099 forms from financial institutions was excellent with no errors. It would be nice to be able to read/upload PDF forms. In conclusion I was pleased with the experience - especially at zero costs to me - and will consider turbo tax for next year's filing.
Date published: 2022-03-15
Rated 4 out of 5 by from Some problems with live chat Carla was wonderful got the answer within minutes. This was on the phone. The live chat text was horrible Rose needs some training and the fact that I signed up for live chat return and all I got was the upgrade request. not goood almost quit after six years of using your service.
Date published: 2022-03-15
Rated 5 out of 5 by from Easy to use I am not a pro with computers but Turbo tax was easy to use
Date published: 2022-03-15
Rated 5 out of 5 by from Great Great experience all around. My TurboTax expert helped a ton and answered all my questions.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax Makes Filing Easy I always use TT and find it easy and informative as well.
Date published: 2022-03-15
Rated 4 out of 5 by from Turbo tax is useful Turbo tax is convenient and fairly easy to use. I would recommend trying them out.
Date published: 2022-03-15
Rated 3 out of 5 by from My opinion It was better this year for me. Easy to follow along. In my opinion Turbo Tax is expensive. Especially for seniors on fixed incomes. It is nice that it is taken out of a refund but if you didn't get a refund it would suck to pay.
Date published: 2022-03-15
Rated 5 out of 5 by from Awesome it was a great experience and it was real easy thank you!
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax was comfortable to use. I felt comfortable using Turbo Tax because I could go back and review as often as I needed, to feel secure that I had covered everything correctly.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4781