TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Couldn't have done it without you. I chatted and called in several times and everyone was very helpful. Quick and patient.
Date published: 2021-03-29
Rated 1 out of 5 by from TurboTax Not User Friendly Found TurboTax to be very difficult to use, and I have a very simple tax return. E-filed Federal taxes first, and held off filing Massachusetts taxes. Due to a glitch in the program, could not do this for several weeks. When I say not user friendly, I am comparing it to other tax programs I have used. One example is that other programs provide an easy way to enter your W-2, 1099, etc. by following along and filling in the boxes on an actual blank form. Not TT. The questions for each topic are not always clear, leaving you to wonder if you have done things correctly. Still easier to do taxes on paper than to use TT, (been doing them for 50 years). Also disappointed that as the tax season went on, the price to file the state taxes increased. Will not use TT next year.
Date published: 2021-03-29
Rated 5 out of 5 by from Super Easy I was happy with how it walked me through doing my taxes.
Date published: 2021-03-29
Rated 5 out of 5 by from Easy to use Very easy to use, a quick way to file. Took me less Han an hour.
Date published: 2021-03-29
Rated 5 out of 5 by from TurboTax is super helpful TurboTax is helpful and easy to use and the ability to file electronically is great
Date published: 2021-03-29
Rated 5 out of 5 by from Fool-proof! I have been using TT for several years, and I always feel confident that I am not leaving anything behind and have check under every rock to make sure I get the most of my refunds.
Date published: 2021-03-29
Rated 5 out of 5 by from Turbotax is reliable and easy to use I trust Turbotax to help me prepare and file my taxes correctly.
Date published: 2021-03-29
Rated 5 out of 5 by from TurboTax4Me! TurboTax asked all the right questions for my situation. The tax analysts were knowledgeable and very helpful. Highly recommend!
Date published: 2021-03-29
Rated 3 out of 5 by from Easy but do not like hidden fees at end of process The online filing process is easy but no where during the end of the process does Turbo Tax let you know who much it cost for direct deposit. Its now an added $40 that was never there before. I'm very disappointed that now you have to pay more and more each year.
Date published: 2021-03-29
Rated 5 out of 5 by from Turbo tax is great I needed help twice and the people at turbo tax found my problem quickly!!
Date published: 2021-03-29
All TurboTax® Offerings Reviews - Page 4746
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Couldn't have done it without you. I chatted and called in several times and everyone was very helpful. Quick and patient.
Date published: 2021-03-29
Rated 1 out of 5 by from TurboTax Not User Friendly Found TurboTax to be very difficult to use, and I have a very simple tax return. E-filed Federal taxes first, and held off filing Massachusetts taxes. Due to a glitch in the program, could not do this for several weeks. When I say not user friendly, I am comparing it to other tax programs I have used. One example is that other programs provide an easy way to enter your W-2, 1099, etc. by following along and filling in the boxes on an actual blank form. Not TT. The questions for each topic are not always clear, leaving you to wonder if you have done things correctly. Still easier to do taxes on paper than to use TT, (been doing them for 50 years). Also disappointed that as the tax season went on, the price to file the state taxes increased. Will not use TT next year.
Date published: 2021-03-29
Rated 5 out of 5 by from Super Easy I was happy with how it walked me through doing my taxes.
Date published: 2021-03-29
Rated 5 out of 5 by from Easy to use Very easy to use, a quick way to file. Took me less Han an hour.
Date published: 2021-03-29
Rated 5 out of 5 by from TurboTax is super helpful TurboTax is helpful and easy to use and the ability to file electronically is great
Date published: 2021-03-29
Rated 5 out of 5 by from Fool-proof! I have been using TT for several years, and I always feel confident that I am not leaving anything behind and have check under every rock to make sure I get the most of my refunds.
Date published: 2021-03-29
Rated 5 out of 5 by from Turbotax is reliable and easy to use I trust Turbotax to help me prepare and file my taxes correctly.
Date published: 2021-03-29
Rated 5 out of 5 by from TurboTax4Me! TurboTax asked all the right questions for my situation. The tax analysts were knowledgeable and very helpful. Highly recommend!
Date published: 2021-03-29
Rated 3 out of 5 by from Easy but do not like hidden fees at end of process The online filing process is easy but no where during the end of the process does Turbo Tax let you know who much it cost for direct deposit. Its now an added $40 that was never there before. I'm very disappointed that now you have to pay more and more each year.
Date published: 2021-03-29
Rated 5 out of 5 by from Turbo tax is great I needed help twice and the people at turbo tax found my problem quickly!!
Date published: 2021-03-29
All TurboTax® Offerings Reviews - Page 4746