TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Torbo Tax os adequate. Had to call for help twice. First as I could not get the CD to download. I thought the instructions were too convoluted and difficult unlike those from previous years. Called a second time for assistance as the program would not update allegedly due to IRS needing to update pension area. In each case the person assisting me attempted to do their best but I think the program just wound up correcting ot updating itself -- too conincidental.
Date published: 2021-05-07
Rated 5 out of 5 by from Very Thorough I have used it for years and never had a problem with my taxes.
Date published: 2021-05-07
Rated 1 out of 5 by from Needed d/t Irrevocable Trust I hate that I have to buy the Turbo Tax Business software in order to do the taxes on my mother's irrevocable trust. I then have to data entry her 1099 investment info instead of being able to download it from the financial institution. Then I have to buy the regular software to do her and my regular taxes. Seriously considering leaving TurboTax.
Date published: 2021-05-07
Rated 5 out of 5 by from She was great She was excellent. Thank you so much for all your hardwork.
Date published: 2021-05-07
Rated 4 out of 5 by from Good job Easy to follow and review the entries and explanations
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax is excellent. The live expert that assisted me with the 2020 Filing, Brad, was very efficient, kind and helpful.
Date published: 2021-05-07
Rated 5 out of 5 by from Great job Benneda! Benneda took her time with me. She explained everything. She did an excellent job.
Date published: 2021-05-07
Rated 5 out of 5 by from Fairly simple Fairly simple to use, I don’t suggest online support, but talking to a representative was helpful.
Date published: 2021-05-07
Rated 4 out of 5 by from They were great Answered all questions to best of her ability. Very happy with her
Date published: 2021-05-07
Rated 5 out of 5 by from Turbotax is fantastic! It was a great experience and has my approval and support.
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 4740
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Torbo Tax os adequate. Had to call for help twice. First as I could not get the CD to download. I thought the instructions were too convoluted and difficult unlike those from previous years. Called a second time for assistance as the program would not update allegedly due to IRS needing to update pension area. In each case the person assisting me attempted to do their best but I think the program just wound up correcting ot updating itself -- too conincidental.
Date published: 2021-05-07
Rated 5 out of 5 by from Very Thorough I have used it for years and never had a problem with my taxes.
Date published: 2021-05-07
Rated 1 out of 5 by from Needed d/t Irrevocable Trust I hate that I have to buy the Turbo Tax Business software in order to do the taxes on my mother's irrevocable trust. I then have to data entry her 1099 investment info instead of being able to download it from the financial institution. Then I have to buy the regular software to do her and my regular taxes. Seriously considering leaving TurboTax.
Date published: 2021-05-07
Rated 5 out of 5 by from She was great She was excellent. Thank you so much for all your hardwork.
Date published: 2021-05-07
Rated 4 out of 5 by from Good job Easy to follow and review the entries and explanations
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax is excellent. The live expert that assisted me with the 2020 Filing, Brad, was very efficient, kind and helpful.
Date published: 2021-05-07
Rated 5 out of 5 by from Great job Benneda! Benneda took her time with me. She explained everything. She did an excellent job.
Date published: 2021-05-07
Rated 5 out of 5 by from Fairly simple Fairly simple to use, I don’t suggest online support, but talking to a representative was helpful.
Date published: 2021-05-07
Rated 4 out of 5 by from They were great Answered all questions to best of her ability. Very happy with her
Date published: 2021-05-07
Rated 5 out of 5 by from Turbotax is fantastic! It was a great experience and has my approval and support.
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 4740