TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 3 out of 5 by
Kat1109 from
Turbo tax ok
This year was difficult. Not as easy as usual. Asked for 2 phone calls never got.
Date published: 2022-03-10
Rated 1 out of 5 by
Saeed9505 from
I had no choice!
I have been dealing with Turbotax for over a week now. Turbotax online is failing in the "review" step and I have probably called them 10 times or over 10 times to get online support and finally one of specialists provided me with Turbotax desktop version and I was able to file my taxes. I also got DOUBLE CHARGED for tax audits. My taxes should be pretty straight forward. I am single with only one W2, no dependent, no house, with some investments that I had made, but still it was very very frustrating. Also, they are not willing to refund you because you can use online version to paper file you taxes! which in my case it was not even generating paper tax forms to mail them. Anyways, long story short, not happy with Turbotax and I will consider another tax service next year! Thanks!
Date published: 2022-03-10
Rated 4 out of 5 by
MCMB65 from
Good but could be better
I have used TurboTax for many years and feel it is the best option available. There are areas where more information would be helpful, e.g. instructions for stimulus reporting this year. Also, charge for e-file of state taxes is outrageous.
Date published: 2022-03-10
Rated 5 out of 5 by
Mkay70 from
Turbo Tax is Awesome
TURBO TAX IS A GREAT TOOL TO USE FOR YOUR TAXES, HAD THE GREATREST EXPERIENCE WITH MY EXPERT PREPARER, SHE WAS VERY KNOWLEDGEABLE AND PROFESSIONAL AND KIND AND HELP ME DO MY TAXES IN A TIMELY MATTER, I WILL REFER THEM ANY TIME. THANK YOU TURBO TAX YOU ROCK!
Date published: 2022-03-10
Rated 1 out of 5 by
Terribly Disappointed from
Shockingly poor program
It is hard to believe that a company that has been doing this for so many years cares so little about this satisfaction of its users to put out a product as poor as this. The user interface is TERRIBLE. The interview component is the worst part of the program. The ENTIRE reason one buys this kind of software is so that you don't have to know anything/very little about the details of filing. You just answer the questions and the program does the rest. Well the program fails miserably in doing so. I used this to file an Estate. Unless you are a professional you might do this once in your life. You need the most help possible in this situation, but get less help than you do in filing your yearly taxes! Total Failure on your part Turbo Tax.
Date published: 2022-03-10
Rated 5 out of 5 by
mamawezt69 from
awesome
It was Easy to use and quickand it made sure i got all of the money owed to me
Date published: 2022-03-10
Rated 5 out of 5 by
Breakoday from
Easy to Use
My tax return was simple and easy with Turbo Tax taking me through the steps. Be sure to have last year's tax forms and all your current documents handy.
Date published: 2022-03-10
Rated 3 out of 5 by
BR30 from
Unforeseen Problems
Turbo Tax was a great, awesome product. However, changes in recent years have become increasingly frustrating. This year it refused me 'permissions' on my USB drive that I've been using since 2008. I assumed the drive needed replace so I copied all my files to a new drive and Turbo Tax refused me 'permissions' on that also, which prevented my return being e-filed (error was file could not transmit because it wouldn't save). After checking everything to ensure I am administrator and do have permissions, I finally copied the file to my desktop, and from there it would e-file and save. That's just wrong!! The positive is that it is a great program for completing the taxes!!
Date published: 2022-03-10
Rated 3 out of 5 by
Leapfrog1 from
last few years turbo tax changed
I've been using turbo tax for over 20 years and it was great and reliable. Now the last 3 years i have not been confident that the software is working correctly. I get errors that are not errors and have to manually change them. It was never like what ive been seeing and not filling in right forms or automatically attaching like it should be.
Date published: 2022-03-10
Rated 5 out of 5 by
Anonymous tax hater from
SO MUCH EASIER with Turbo Tax!
I have used another online software for several years and hated it! Finally decided to go ahead and use Turbo Tax, and it took 1/3 the time! Will never go back!
All TurboTax® Offerings Reviews - Page 4724
Date published: 2022-03-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
Kat1109 from
Turbo tax ok
This year was difficult. Not as easy as usual. Asked for 2 phone calls never got.
Date published: 2022-03-10
Rated 1 out of 5 by
Saeed9505 from
I had no choice!
I have been dealing with Turbotax for over a week now. Turbotax online is failing in the "review" step and I have probably called them 10 times or over 10 times to get online support and finally one of specialists provided me with Turbotax desktop version and I was able to file my taxes. I also got DOUBLE CHARGED for tax audits. My taxes should be pretty straight forward. I am single with only one W2, no dependent, no house, with some investments that I had made, but still it was very very frustrating. Also, they are not willing to refund you because you can use online version to paper file you taxes! which in my case it was not even generating paper tax forms to mail them. Anyways, long story short, not happy with Turbotax and I will consider another tax service next year! Thanks!
Date published: 2022-03-10
Rated 4 out of 5 by
MCMB65 from
Good but could be better
I have used TurboTax for many years and feel it is the best option available. There are areas where more information would be helpful, e.g. instructions for stimulus reporting this year. Also, charge for e-file of state taxes is outrageous.
Date published: 2022-03-10
Rated 5 out of 5 by
Mkay70 from
Turbo Tax is Awesome
TURBO TAX IS A GREAT TOOL TO USE FOR YOUR TAXES, HAD THE GREATREST EXPERIENCE WITH MY EXPERT PREPARER, SHE WAS VERY KNOWLEDGEABLE AND PROFESSIONAL AND KIND AND HELP ME DO MY TAXES IN A TIMELY MATTER, I WILL REFER THEM ANY TIME. THANK YOU TURBO TAX YOU ROCK!
Date published: 2022-03-10
Rated 1 out of 5 by
Terribly Disappointed from
Shockingly poor program
It is hard to believe that a company that has been doing this for so many years cares so little about this satisfaction of its users to put out a product as poor as this. The user interface is TERRIBLE. The interview component is the worst part of the program. The ENTIRE reason one buys this kind of software is so that you don't have to know anything/very little about the details of filing. You just answer the questions and the program does the rest. Well the program fails miserably in doing so. I used this to file an Estate. Unless you are a professional you might do this once in your life. You need the most help possible in this situation, but get less help than you do in filing your yearly taxes! Total Failure on your part Turbo Tax.
Date published: 2022-03-10
Rated 5 out of 5 by
mamawezt69 from
awesome
It was Easy to use and quickand it made sure i got all of the money owed to me
Date published: 2022-03-10
Rated 5 out of 5 by
Breakoday from
Easy to Use
My tax return was simple and easy with Turbo Tax taking me through the steps. Be sure to have last year's tax forms and all your current documents handy.
Date published: 2022-03-10
Rated 3 out of 5 by
BR30 from
Unforeseen Problems
Turbo Tax was a great, awesome product. However, changes in recent years have become increasingly frustrating. This year it refused me 'permissions' on my USB drive that I've been using since 2008. I assumed the drive needed replace so I copied all my files to a new drive and Turbo Tax refused me 'permissions' on that also, which prevented my return being e-filed (error was file could not transmit because it wouldn't save). After checking everything to ensure I am administrator and do have permissions, I finally copied the file to my desktop, and from there it would e-file and save. That's just wrong!! The positive is that it is a great program for completing the taxes!!
Date published: 2022-03-10
Rated 3 out of 5 by
Leapfrog1 from
last few years turbo tax changed
I've been using turbo tax for over 20 years and it was great and reliable. Now the last 3 years i have not been confident that the software is working correctly. I get errors that are not errors and have to manually change them. It was never like what ive been seeing and not filling in right forms or automatically attaching like it should be.
Date published: 2022-03-10
Rated 5 out of 5 by
Anonymous tax hater from
SO MUCH EASIER with Turbo Tax!
I have used another online software for several years and hated it! Finally decided to go ahead and use Turbo Tax, and it took 1/3 the time! Will never go back!
All TurboTax® Offerings Reviews - Page 4724
Date published: 2022-03-10