TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Read unbiased reviews from real TurboTax Deluxe customers. We’ll search 350+ deductions
and credits to find every tax break you qualify for.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Wonky There are far too many push ads for products and services I did not want. Also, I was never able to use my credit card to pay. I spent hours trying to get TurboTax to accept a credit card payment.
Date published: 2023-04-02
Rated 5 out of 5 by from Awesome easy to use and saved a lot of time. Like it very much.
Date published: 2023-04-02
Rated 2 out of 5 by from Intuit sucks Greedy, Greedy, Greedy. There's no other word for this outfit.
Date published: 2023-04-02
Rated 4 out of 5 by from Won't use anything but turbo tax! tried others. Tried others but always go back to Turbo tax. I wish they had left in the feature where it automatically picks up where you last stopped.It; had a button upper right you could push to save and return to same spot. also noticed some glitch in w-2 form data collection, but it corrects in the review at the end.
Date published: 2023-04-02
Rated 5 out of 5 by from Completing Taxes as Less of a Chore for 20+ Years 20+ years of experience with Turbo Tax has made it easier to understand some of the information and numerical information requests. Perhaps some more simple language pop-up links would help the new users better understand the cryptic 1040 requests.
Date published: 2023-04-02
Rated 4 out of 5 by from I like TurboTax. Billing is confusing TurboTax is great for taking care of taxes. I don't understand why I get a bill in the fall and then get charged again while filing taxes. I think I ordered extra Turbo Tax products that I didn't need but were advertised to me via email.
Date published: 2023-04-02
Rated 5 out of 5 by from Very Helpful Very helpful to get through for it being my first time filing on my own I will consider doing it again in the future
Date published: 2023-04-02
Rated 4 out of 5 by from Turbo Tax is a fair tax program First, I must tell you that I was a tax preparer for some 32 years and the tax program that I used during that time period was ATX. I must admit that I found ATX to be much simpler and user friendly program than turboTax. I understand that ATX's program is more designed for the tax preparation as opposed to TurboTax which has an interview approach in asking questions of the client. I found TurboTax to be rather cumbersome to get around and many times I was confused as to where to go in the program. I also found myself having to contact your support people when it came to filing MA state tax returns. Speaking of state tax returns your program says "free e-filing". However, when I got into the program I learned that only the federal tax return was free and there was a $25 fee to file the state tax return. Nowhere is that mentioned in your advertisement of the program. After doing several tax returns I finally got a feel for how the program works. All in all I think the tax program is a good one. Whether or not I would use it again remains to be seen.
Date published: 2023-04-02
Rated 4 out of 5 by from Too Expensive too expensive Will be looking at cheaper or free fed filing next year
Date published: 2023-04-02
Rated 5 out of 5 by from awesome!! Exelente servicio lo recomiendo lo uso desde hace 6 anos
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4686
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Wonky There are far too many push ads for products and services I did not want. Also, I was never able to use my credit card to pay. I spent hours trying to get TurboTax to accept a credit card payment.
Date published: 2023-04-02
Rated 5 out of 5 by from Awesome easy to use and saved a lot of time. Like it very much.
Date published: 2023-04-02
Rated 2 out of 5 by from Intuit sucks Greedy, Greedy, Greedy. There's no other word for this outfit.
Date published: 2023-04-02
Rated 4 out of 5 by from Won't use anything but turbo tax! tried others. Tried others but always go back to Turbo tax. I wish they had left in the feature where it automatically picks up where you last stopped.It; had a button upper right you could push to save and return to same spot. also noticed some glitch in w-2 form data collection, but it corrects in the review at the end.
Date published: 2023-04-02
Rated 5 out of 5 by from Completing Taxes as Less of a Chore for 20+ Years 20+ years of experience with Turbo Tax has made it easier to understand some of the information and numerical information requests. Perhaps some more simple language pop-up links would help the new users better understand the cryptic 1040 requests.
Date published: 2023-04-02
Rated 4 out of 5 by from I like TurboTax. Billing is confusing TurboTax is great for taking care of taxes. I don't understand why I get a bill in the fall and then get charged again while filing taxes. I think I ordered extra Turbo Tax products that I didn't need but were advertised to me via email.
Date published: 2023-04-02
Rated 5 out of 5 by from Very Helpful Very helpful to get through for it being my first time filing on my own I will consider doing it again in the future
Date published: 2023-04-02
Rated 4 out of 5 by from Turbo Tax is a fair tax program First, I must tell you that I was a tax preparer for some 32 years and the tax program that I used during that time period was ATX. I must admit that I found ATX to be much simpler and user friendly program than turboTax. I understand that ATX's program is more designed for the tax preparation as opposed to TurboTax which has an interview approach in asking questions of the client. I found TurboTax to be rather cumbersome to get around and many times I was confused as to where to go in the program. I also found myself having to contact your support people when it came to filing MA state tax returns. Speaking of state tax returns your program says "free e-filing". However, when I got into the program I learned that only the federal tax return was free and there was a $25 fee to file the state tax return. Nowhere is that mentioned in your advertisement of the program. After doing several tax returns I finally got a feel for how the program works. All in all I think the tax program is a good one. Whether or not I would use it again remains to be seen.
Date published: 2023-04-02
Rated 4 out of 5 by from Too Expensive too expensive Will be looking at cheaper or free fed filing next year
Date published: 2023-04-02
Rated 5 out of 5 by from awesome!! Exelente servicio lo recomiendo lo uso desde hace 6 anos
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4686