TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from turbotax ususally great, much more complicated. The k-1's require much more more work that is not explained
Date published: 2021-05-07
Rated 5 out of 5 by from easy to use loved this software, it was able to guide me in getting the most out of refund
Date published: 2021-05-07
Rated 4 out of 5 by from Turbo tax is great! Once again was a very helpful tool for filing my return.
Date published: 2021-05-07
Rated 4 out of 5 by from Turbo Tax is helpfull -I use it each year. My one request is that as we're going thru the sections that as one is completed we go back to the next section and not back to the top of the menu. I have noticed this each year. I do like all the questions that are asked and the import features.
Date published: 2021-05-07
Rated 5 out of 5 by from Love TurboTax! I've been using turbo tax for decades! It gets better and better every year.
Date published: 2021-05-07
Rated 5 out of 5 by from Great product As user friendly, easy to use, and covers all the bases
Date published: 2021-05-07
Rated 5 out of 5 by from Excellent help from my Turbo Tax Live Expert Today, I had an excellent conversation with a Turbo Tax Live Expert. She was quite knowledgeable and easily answered my questions, checked my return and gave me advice on how to change some issues for the future. She was patient, and clearly explained the issues that had me concerned. And, I received her call in minutes - faster than advertised! I feel confident in my return now.
Date published: 2021-05-07
Rated 3 out of 5 by from Good for Federal, terrible for State For the federal forms, I'd say it's good, although I don't really know since I've been only using TT for the past 20 years. One major dislike I have is that when I fill out data in the "Step-by-Step" process, if I decide to circle back and check (or re-check) what I've done, it doesn't save all the selections I've made. It saves the financial info, but not all the rest. Shouldn't be that hard to program it to literally save all my data and selections. For the state of Delaware, it's practically worthless. I have to go online to the state's own (and free) filing system. TT does not properly handle the allocation of itemized deductions when filing a "Combined Separate" return (it's a unique Delaware option that gives married couples a tax break vs filing "Joint" or "Separate". But TT is incorrectly limiting the State Tax (property tax) deduction. For tax year 2019, I saved about $90 by not using TT and filing on the state system. For 2020 it was $124. Very disappointing.
Date published: 2021-05-07
Rated 1 out of 5 by from Lost My data Entered data through income in Feb/Mar. Came back the first of April and all the data was gone and had to start over.
Date published: 2021-05-07
Rated 5 out of 5 by from turbo tax is awesome I've had very good experiences with Turbo Tax every year
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 4676
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from turbotax ususally great, much more complicated. The k-1's require much more more work that is not explained
Date published: 2021-05-07
Rated 5 out of 5 by from easy to use loved this software, it was able to guide me in getting the most out of refund
Date published: 2021-05-07
Rated 4 out of 5 by from Turbo tax is great! Once again was a very helpful tool for filing my return.
Date published: 2021-05-07
Rated 4 out of 5 by from Turbo Tax is helpfull -I use it each year. My one request is that as we're going thru the sections that as one is completed we go back to the next section and not back to the top of the menu. I have noticed this each year. I do like all the questions that are asked and the import features.
Date published: 2021-05-07
Rated 5 out of 5 by from Love TurboTax! I've been using turbo tax for decades! It gets better and better every year.
Date published: 2021-05-07
Rated 5 out of 5 by from Great product As user friendly, easy to use, and covers all the bases
Date published: 2021-05-07
Rated 5 out of 5 by from Excellent help from my Turbo Tax Live Expert Today, I had an excellent conversation with a Turbo Tax Live Expert. She was quite knowledgeable and easily answered my questions, checked my return and gave me advice on how to change some issues for the future. She was patient, and clearly explained the issues that had me concerned. And, I received her call in minutes - faster than advertised! I feel confident in my return now.
Date published: 2021-05-07
Rated 3 out of 5 by from Good for Federal, terrible for State For the federal forms, I'd say it's good, although I don't really know since I've been only using TT for the past 20 years. One major dislike I have is that when I fill out data in the "Step-by-Step" process, if I decide to circle back and check (or re-check) what I've done, it doesn't save all the selections I've made. It saves the financial info, but not all the rest. Shouldn't be that hard to program it to literally save all my data and selections. For the state of Delaware, it's practically worthless. I have to go online to the state's own (and free) filing system. TT does not properly handle the allocation of itemized deductions when filing a "Combined Separate" return (it's a unique Delaware option that gives married couples a tax break vs filing "Joint" or "Separate". But TT is incorrectly limiting the State Tax (property tax) deduction. For tax year 2019, I saved about $90 by not using TT and filing on the state system. For 2020 it was $124. Very disappointing.
Date published: 2021-05-07
Rated 1 out of 5 by from Lost My data Entered data through income in Feb/Mar. Came back the first of April and all the data was gone and had to start over.
Date published: 2021-05-07
Rated 5 out of 5 by from turbo tax is awesome I've had very good experiences with Turbo Tax every year
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 4676