TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Turbo tax used to be better than it is now I still qualify to claim alimony, but the walk through in Turbo Tax didn't offer me that option. I had to go to forms and enter it manually. Turbo Tax used to be better than this
Date published: 2021-04-10
Rated 5 out of 5 by from Turbo Tax Makes it Easy I have used Turbo Tax for years and it makes filing tax returns easy. This year had to file and estate return so purchased Turbo Tax Business. Worked like a charm.
Date published: 2021-04-10
Rated 5 out of 5 by from Turbo Tax Great for First Time Tax Payers! This is my first time filing a tax return, and turbo tax made it very simple! I appreciate the user friendly site and helpful service.
Date published: 2021-04-10
Rated 3 out of 5 by from Not as good as I expected Switched from H&R Block after several years - not very different. I found some of the help/information tabs were not as informative as Block's. Navigating from the actual form to the "steps" seemed a little awkward at first.
Date published: 2021-04-10
Rated 1 out of 5 by from Needs work I have been rejected for an non-residency state 4 tiimes now because the program did not transfer federal to state income lines.....NOT good.
Date published: 2021-04-10
Rated 4 out of 5 by from OVERALL GOOD TO WORK WITH SEEMS LIKE "SEARCH" USED TO TAKE ME TO A FILE, NOT CUSTOMER QUESTIONS.I MISS THAT, SINCE SOMETIMES I CAN'T ANSWER A QUESTION, THEN CAN'T FIND IT AGAIN WHEN I DO HAVE THE ANSWER.
Date published: 2021-04-10
Rated 5 out of 5 by from Fast, easy, always correct! I've been using this for four years, through many life changes, and it has always been a clear, smooth, easy, and CORRECT filing! I love it!
Date published: 2021-04-10
Rated 5 out of 5 by from Mark was Awesome! Mark stayed on the phone with me and walked me through my first time filing for my dad. He was such a great help and so pleasant and patent. He was excellent. I would recommend this service to anyone! If I can do this with help, Anyone can.
Date published: 2021-04-10
Rated 2 out of 5 by from Disappointed I switched from the #2 brand which is 60% cheaper than TT because I mistakenly thought I would get more value for the additional cost. The import function for TT was weak. I had to import a .pdf version of last year's taxes and TT still asked many questions after I already provided the info. When I got to the end TT locked up and had to be re-installed. I thought I had saved a copy of my return but it could not be found. Last time using TT for me.
Date published: 2021-04-10
Rated 4 out of 5 by from Turbo Tax another good year. Turbo is still pretty good. But tricky on some aspects.
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 4634
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo tax used to be better than it is now I still qualify to claim alimony, but the walk through in Turbo Tax didn't offer me that option. I had to go to forms and enter it manually. Turbo Tax used to be better than this
Date published: 2021-04-10
Rated 5 out of 5 by from Turbo Tax Makes it Easy I have used Turbo Tax for years and it makes filing tax returns easy. This year had to file and estate return so purchased Turbo Tax Business. Worked like a charm.
Date published: 2021-04-10
Rated 5 out of 5 by from Turbo Tax Great for First Time Tax Payers! This is my first time filing a tax return, and turbo tax made it very simple! I appreciate the user friendly site and helpful service.
Date published: 2021-04-10
Rated 3 out of 5 by from Not as good as I expected Switched from H&R Block after several years - not very different. I found some of the help/information tabs were not as informative as Block's. Navigating from the actual form to the "steps" seemed a little awkward at first.
Date published: 2021-04-10
Rated 1 out of 5 by from Needs work I have been rejected for an non-residency state 4 tiimes now because the program did not transfer federal to state income lines.....NOT good.
Date published: 2021-04-10
Rated 4 out of 5 by from OVERALL GOOD TO WORK WITH SEEMS LIKE "SEARCH" USED TO TAKE ME TO A FILE, NOT CUSTOMER QUESTIONS.I MISS THAT, SINCE SOMETIMES I CAN'T ANSWER A QUESTION, THEN CAN'T FIND IT AGAIN WHEN I DO HAVE THE ANSWER.
Date published: 2021-04-10
Rated 5 out of 5 by from Fast, easy, always correct! I've been using this for four years, through many life changes, and it has always been a clear, smooth, easy, and CORRECT filing! I love it!
Date published: 2021-04-10
Rated 5 out of 5 by from Mark was Awesome! Mark stayed on the phone with me and walked me through my first time filing for my dad. He was such a great help and so pleasant and patent. He was excellent. I would recommend this service to anyone! If I can do this with help, Anyone can.
Date published: 2021-04-10
Rated 2 out of 5 by from Disappointed I switched from the #2 brand which is 60% cheaper than TT because I mistakenly thought I would get more value for the additional cost. The import function for TT was weak. I had to import a .pdf version of last year's taxes and TT still asked many questions after I already provided the info. When I got to the end TT locked up and had to be re-installed. I thought I had saved a copy of my return but it could not be found. Last time using TT for me.
Date published: 2021-04-10
Rated 4 out of 5 by from Turbo Tax another good year. Turbo is still pretty good. But tricky on some aspects.
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 4634