TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from It's getting harder to use Many frustrating questions asked (frustrating either because there is no obvious use for the answer once given, or the next page tells you that the information asked for is already in the system. When I finally found the place to download the program I paid for last November, the site informed me that I had not used TurboTax last year (I had). The site is all but impossible to navigate. Bottom line, my confidence in the program doing the right thing when needed is not great.
Date published: 2022-03-17
Rated 5 out of 5 by from Excellent way to do your taxes Tom was professional, polite and a pleasure to work with. He was very quick in completing my taxes.
Date published: 2022-03-17
Rated 4 out of 5 by from Great help and walkthrough they gave me all the tools i needed to do it myself
Date published: 2022-03-17
Rated 5 out of 5 by from Best Ever Best Tax preparation in years! Couldn't be happier. Will never go back to HR Block
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax Really Is Awesom I wouldn't use anything else. You don't miss a thing with Step-by-Step.
Date published: 2022-03-17
Rated 5 out of 5 by from First time user-impressed! It’s my first time using Turbo Tax and I was very impressed by the ease of use.
Date published: 2022-03-17
Rated 5 out of 5 by from Very easy to use Turbo tax is very easy to use, explains every thing as you go
Date published: 2022-03-17
Rated 4 out of 5 by from TurboTax is a great tool. I have been using TurboTax for many years and have always been satisfied with the product. When I have had any questions I have used the Help available through the program. To date I have not need to contact a representative.
Date published: 2022-03-17
Rated 1 out of 5 by from Need more information Cryptic errors with no information. Also filing state should be free
Date published: 2022-03-17
Rated 3 out of 5 by from Concerned about 2022 TurboTax I use MacBook for preparing my TurboTax returns for past 9 years. Just filed 2021 return, but I keep getting Message to upgrade my OS to OS BigSur (Ver 11). My 2013 MacBook does NOT SUPPORT any further upgrades. So will I not be able to use TurboTax next year unless I buy a new computer???
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 4632
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from It's getting harder to use Many frustrating questions asked (frustrating either because there is no obvious use for the answer once given, or the next page tells you that the information asked for is already in the system. When I finally found the place to download the program I paid for last November, the site informed me that I had not used TurboTax last year (I had). The site is all but impossible to navigate. Bottom line, my confidence in the program doing the right thing when needed is not great.
Date published: 2022-03-17
Rated 5 out of 5 by from Excellent way to do your taxes Tom was professional, polite and a pleasure to work with. He was very quick in completing my taxes.
Date published: 2022-03-17
Rated 4 out of 5 by from Great help and walkthrough they gave me all the tools i needed to do it myself
Date published: 2022-03-17
Rated 5 out of 5 by from Best Ever Best Tax preparation in years! Couldn't be happier. Will never go back to HR Block
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax Really Is Awesom I wouldn't use anything else. You don't miss a thing with Step-by-Step.
Date published: 2022-03-17
Rated 5 out of 5 by from First time user-impressed! It’s my first time using Turbo Tax and I was very impressed by the ease of use.
Date published: 2022-03-17
Rated 5 out of 5 by from Very easy to use Turbo tax is very easy to use, explains every thing as you go
Date published: 2022-03-17
Rated 4 out of 5 by from TurboTax is a great tool. I have been using TurboTax for many years and have always been satisfied with the product. When I have had any questions I have used the Help available through the program. To date I have not need to contact a representative.
Date published: 2022-03-17
Rated 1 out of 5 by from Need more information Cryptic errors with no information. Also filing state should be free
Date published: 2022-03-17
Rated 3 out of 5 by from Concerned about 2022 TurboTax I use MacBook for preparing my TurboTax returns for past 9 years. Just filed 2021 return, but I keep getting Message to upgrade my OS to OS BigSur (Ver 11). My 2013 MacBook does NOT SUPPORT any further upgrades. So will I not be able to use TurboTax next year unless I buy a new computer???
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 4632