TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from turbo tax is awesome very easy and accurate to use. Appreciate the cheap cost to get audit and identity protection. great online product! Not sure why people use tax prep services at 3x the cost.
Date published: 2021-03-28
Rated 5 out of 5 by from Easy and Fast This has been a great experience! It is fast and easy. And simple.
Date published: 2021-03-28
Rated 2 out of 5 by from Double dipping Why am I now being charged to e file when I was not previous years? Turbo Tax is pricing itself above the competition. Time to switch services.
Date published: 2021-03-28
Rated 5 out of 5 by from It's all I use now I used TurboTax for years (when filing and deductions were easy), but stopped when a became a shareholder of my employer's company and they offered tax prep by their accounting firm as a perk. When I was no longer employed with them (last year) I went back to TurboTax and never missed a beat. Easy, intuitive and accurate - even for stock sales and 401k rollovers. Well done TurboTax!
Date published: 2021-03-28
Rated 4 out of 5 by from Caught in TurboTax's Grip Overall it works well. Too bad congress won't simplify the tax code to eliminate the need for 'services' such as TurboTax. I wonder why... I wish TurboTax used more professional language, instead of invoking first-person juvenile dialog, e.g. "I know it's taking more than a moment." It also has a nasty habit of not allowing cut-and-paste numbers from financial websites, increasing the chances of mis-typing numbers (granted, this may be a 'security' feature of the website).
Date published: 2021-03-28
Rated 5 out of 5 by from Turbo Tax is Great! I have used Turbo Tax for about 6 years and love that they have tax Experts that help you with issues or questions.
Date published: 2021-03-28
Rated 2 out of 5 by from Data input Turbotax needs to have an option to input the data off your forms from the beginning. Taking a picture and allowing the software to read it is not effective, as I had to go through and correct the AI data inputs, which ultimately took more time.
Date published: 2021-03-28
Rated 5 out of 5 by from I actually enjoyed preparing my return this year! I decided to try Turbo Tax again after I saw an ad on TV offering Expert Live Help. I contacted the Experts three different times, and each time, the results were stellar! Last year my in-person tax preparer experience was less than satisfying, and with that experience - and the pandemic - I was looking for options. Your TV ad convinced me to try Turbo Tax again. I called Expert Live Help twice when I could not find the proper field for an entry. The other question was a tax question. Regardless of my question, your Experts very patiently guided me to resolution. I have been a customer since the product was first created — except for last year. Now I’m back! Thank you, Turbo Tax!
Date published: 2021-03-28
Rated 5 out of 5 by from less time Nice and easy, took way less time than I feared. Thank you turbo Tax
Date published: 2021-03-28
Rated 5 out of 5 by from Easy and Quick This is my 5th year using Turbo Tax. I love that my info from previous years are saved. I can always skip basic information and breeze through the rest. Highly recommend anyone to use Turbo Tax.
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 4632
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbo tax is awesome very easy and accurate to use. Appreciate the cheap cost to get audit and identity protection. great online product! Not sure why people use tax prep services at 3x the cost.
Date published: 2021-03-28
Rated 5 out of 5 by from Easy and Fast This has been a great experience! It is fast and easy. And simple.
Date published: 2021-03-28
Rated 2 out of 5 by from Double dipping Why am I now being charged to e file when I was not previous years? Turbo Tax is pricing itself above the competition. Time to switch services.
Date published: 2021-03-28
Rated 5 out of 5 by from It's all I use now I used TurboTax for years (when filing and deductions were easy), but stopped when a became a shareholder of my employer's company and they offered tax prep by their accounting firm as a perk. When I was no longer employed with them (last year) I went back to TurboTax and never missed a beat. Easy, intuitive and accurate - even for stock sales and 401k rollovers. Well done TurboTax!
Date published: 2021-03-28
Rated 4 out of 5 by from Caught in TurboTax's Grip Overall it works well. Too bad congress won't simplify the tax code to eliminate the need for 'services' such as TurboTax. I wonder why... I wish TurboTax used more professional language, instead of invoking first-person juvenile dialog, e.g. "I know it's taking more than a moment." It also has a nasty habit of not allowing cut-and-paste numbers from financial websites, increasing the chances of mis-typing numbers (granted, this may be a 'security' feature of the website).
Date published: 2021-03-28
Rated 5 out of 5 by from Turbo Tax is Great! I have used Turbo Tax for about 6 years and love that they have tax Experts that help you with issues or questions.
Date published: 2021-03-28
Rated 2 out of 5 by from Data input Turbotax needs to have an option to input the data off your forms from the beginning. Taking a picture and allowing the software to read it is not effective, as I had to go through and correct the AI data inputs, which ultimately took more time.
Date published: 2021-03-28
Rated 5 out of 5 by from I actually enjoyed preparing my return this year! I decided to try Turbo Tax again after I saw an ad on TV offering Expert Live Help. I contacted the Experts three different times, and each time, the results were stellar! Last year my in-person tax preparer experience was less than satisfying, and with that experience - and the pandemic - I was looking for options. Your TV ad convinced me to try Turbo Tax again. I called Expert Live Help twice when I could not find the proper field for an entry. The other question was a tax question. Regardless of my question, your Experts very patiently guided me to resolution. I have been a customer since the product was first created — except for last year. Now I’m back! Thank you, Turbo Tax!
Date published: 2021-03-28
Rated 5 out of 5 by from less time Nice and easy, took way less time than I feared. Thank you turbo Tax
Date published: 2021-03-28
Rated 5 out of 5 by from Easy and Quick This is my 5th year using Turbo Tax. I love that my info from previous years are saved. I can always skip basic information and breeze through the rest. Highly recommend anyone to use Turbo Tax.
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 4632