TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Read unbiased reviews from real TurboTax Deluxe customers. We’ll search 350+ deductions
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Rated 5 out of 5 by from First Time User All went well. It was a little scary, but it seemed to go well.
Date published: 2023-04-05
Rated 5 out of 5 by from turbo was great turbo made it easy for me , i couldnt do it without using there help
Date published: 2023-04-05
Rated 5 out of 5 by from 2022 Tax Return this years tax return went extremely fast. The app pulled in all of the important data and was able to auto-fill my return.
Date published: 2023-04-05
Rated 1 out of 5 by from turbotax is disappointing highly irritated because i signed back in from last year that way my information was instantly uploaded and for some reason i was placed on premium right from the start. I did not realize that until i was completed with my taxes and waisted 1 hour and 30 minutes. so i either had to pay the fee or start over with another program.... looks like i am not using turbo tax next year when you cant trust them.
Date published: 2023-04-05
Rated 1 out of 5 by from TurboTax Online has gone way downhill I have been a TurboTax customer for 20+ years. This years online program is terrible. There are a lot of bugs in the program and it seems like it was rushed through to male in production for the 2022 tax season. I spent many hours reviewing Form 8606 for Nondeductible IRAs. TurboTax initially got this WRONG. The figures were incorrectly calculated. Something did not look correct to me so I had a professional CPA review the draft and they agreed TurboTax was wrong. Long story short, the fix for me was to delete the 1099-R forms and re-enter the data back and it made the correct calculations. I also find that if you start you taxes early around mid-Feburary that there are still updates being made to the program. I had to contact tech support because some of the menus were not showing up correctly on the display. Even today 04/05/23 when I am filing my returns, I am trying to enter my routing number and account number into the boxes. The bottom of the screen continue boxes are NOT visible and there is no scroll down vertical bar to see that. I figured out you have to hit the tab key to get there. This is terrible programming and the user interface is not user friendly to navigate.
Date published: 2023-04-05
Rated 5 out of 5 by from TT is good Good Experience . Very helpful tips. The method of showing last information was helpful
Date published: 2023-04-05
Rated 5 out of 5 by from 5th year I love using Turbo tax this is my 5th year. I started a business recently and I was dreading doing the taxes and didn't want to pay 1k for other services. Turbotax made it simple.
Date published: 2023-04-05
Rated 5 out of 5 by from Great Easy to use. Great Support. Makes filing taxes easy.
Date published: 2023-04-05
Rated 1 out of 5 by from UNCLEAR AND DISINGENUOUS Does not tell you that you cannot efile if you have a 1095-HC, and that you need a 1099-HC to efile, their software is unaware of how Restricted Stock Units work, and that they have no cost basis, and the process is so mind numbing that I feel forced to agree to everything just to be done with it. I, and TurboTax, are so unconfident in their ability to file without a problem, that they would happily offer to sell me MAX so that I do not have to stress about their awful software causing the IRS to have an aneurism over my return. Curse this app, I am never filing with you again.
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax - Good Easy to use, Refund quick and accurate. Very little prep time. Covers all your tax needs, income, deductions, contributions, and donations.
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4624
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from First Time User All went well. It was a little scary, but it seemed to go well.
Date published: 2023-04-05
Rated 5 out of 5 by from turbo was great turbo made it easy for me , i couldnt do it without using there help
Date published: 2023-04-05
Rated 5 out of 5 by from 2022 Tax Return this years tax return went extremely fast. The app pulled in all of the important data and was able to auto-fill my return.
Date published: 2023-04-05
Rated 1 out of 5 by from turbotax is disappointing highly irritated because i signed back in from last year that way my information was instantly uploaded and for some reason i was placed on premium right from the start. I did not realize that until i was completed with my taxes and waisted 1 hour and 30 minutes. so i either had to pay the fee or start over with another program.... looks like i am not using turbo tax next year when you cant trust them.
Date published: 2023-04-05
Rated 1 out of 5 by from TurboTax Online has gone way downhill I have been a TurboTax customer for 20+ years. This years online program is terrible. There are a lot of bugs in the program and it seems like it was rushed through to male in production for the 2022 tax season. I spent many hours reviewing Form 8606 for Nondeductible IRAs. TurboTax initially got this WRONG. The figures were incorrectly calculated. Something did not look correct to me so I had a professional CPA review the draft and they agreed TurboTax was wrong. Long story short, the fix for me was to delete the 1099-R forms and re-enter the data back and it made the correct calculations. I also find that if you start you taxes early around mid-Feburary that there are still updates being made to the program. I had to contact tech support because some of the menus were not showing up correctly on the display. Even today 04/05/23 when I am filing my returns, I am trying to enter my routing number and account number into the boxes. The bottom of the screen continue boxes are NOT visible and there is no scroll down vertical bar to see that. I figured out you have to hit the tab key to get there. This is terrible programming and the user interface is not user friendly to navigate.
Date published: 2023-04-05
Rated 5 out of 5 by from TT is good Good Experience . Very helpful tips. The method of showing last information was helpful
Date published: 2023-04-05
Rated 5 out of 5 by from 5th year I love using Turbo tax this is my 5th year. I started a business recently and I was dreading doing the taxes and didn't want to pay 1k for other services. Turbotax made it simple.
Date published: 2023-04-05
Rated 5 out of 5 by from Great Easy to use. Great Support. Makes filing taxes easy.
Date published: 2023-04-05
Rated 1 out of 5 by from UNCLEAR AND DISINGENUOUS Does not tell you that you cannot efile if you have a 1095-HC, and that you need a 1099-HC to efile, their software is unaware of how Restricted Stock Units work, and that they have no cost basis, and the process is so mind numbing that I feel forced to agree to everything just to be done with it. I, and TurboTax, are so unconfident in their ability to file without a problem, that they would happily offer to sell me MAX so that I do not have to stress about their awful software causing the IRS to have an aneurism over my return. Curse this app, I am never filing with you again.
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax - Good Easy to use, Refund quick and accurate. Very little prep time. Covers all your tax needs, income, deductions, contributions, and donations.
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4624