TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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TurboTax Online
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Rated 1 out of 5 by
mricu from
no
I don't know what I am doing. This site doesn't help
Date published: 2022-03-12
Rated 5 out of 5 by
Preston11 from
Request to Improve Use of Keyboard Keys
Please enable the arrow keys at the lower right-hand corner of the keyboard. It is inconvenient to always use the mouse or the trackpad to navigate around the screens. I am not a fast typist and need all the help that I can get.
Date published: 2022-03-12
Rated 5 out of 5 by
Gladys72 from
TurboTax Makes Life Easy
All the worry and stress over completing my tax return is gone by using Turbo Tax. I have complete confidence in the accuracy.
Date published: 2022-03-12
Rated 5 out of 5 by
kbrat1953 from
awesome
do not write review and tyring to get this go gas been the hardest part of filing
Date published: 2022-03-12
Rated 4 out of 5 by
Mark1984 from
TurboTax User Friendly Improvements
I have used TurboTax for 15 years and have generally been satisfied with the software usability. However this 2021 tax year I experienced two issues that I hope TurboTax can remedy by 2022 tax season. I tried numerous times to login and received a "Opps we have experienced a problem, please try back later". Secondly, for the first time in the past seven years the interest income entry requires a Payer's TIN, which for foreign bank interest does not exist. The Turbo Tax Live chat comments did yield a workaround for the interest income entry by using Other Income, but the entry really belongs under Interest Income.
Date published: 2022-03-12
Rated 5 out of 5 by
Sheryle59 from
Turbo Tax is Awesome to use,will recommend it to o
Everything turned out really well,I'm very happy using the Turbo Tax again
Date published: 2022-03-12
Rated 5 out of 5 by
Chole kim from
wonderful !!
easy to use, great reviews, easy to input. with help along the way.
Date published: 2022-03-12
Rated 3 out of 5 by
Sonny Lee from
TurboTax Dropped the ball this year
I've used TurboTax since at least 2009, maybe longer. This is the first year since e-file has been available that I couldn't e-file when all of my information was available, because TurboTax did not provide for the required IRS schedule for foreign tax credit carryforwards. At first TurboTax said I had to print and mail, despite the IRS' pleas for taxpayers to e-file. Then after a significant number of comments by frustrated users on the TurboTax community site and many of those users contacting TurboTax, they said maybe by March 31st. Then they said March 11th and currently, on March 11th, or saying maybe tomorrow. The last time I looked there were 29 pages of comments on the TurboTax community site, and it took a frustrated user to find a way to make it work several days before TurboTax could do so. A very frustrating experience this year.
Date published: 2022-03-12
Rated 5 out of 5 by
Brian92 from
Turbo Tax makes it quick and easy!
We had a number of deductions and feel confident that we got the best return. The interface was straightforward and easy to navigate. And we did it right from home on our schedule!
Date published: 2022-03-12
Rated 4 out of 5 by
Jewleeana27 from
Easy to use
Love that it explains why and what categories are, super helpful
All TurboTax® Offerings Reviews - Page 4619
Date published: 2022-03-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
mricu from
no
I don't know what I am doing. This site doesn't help
Date published: 2022-03-12
Rated 5 out of 5 by
Preston11 from
Request to Improve Use of Keyboard Keys
Please enable the arrow keys at the lower right-hand corner of the keyboard. It is inconvenient to always use the mouse or the trackpad to navigate around the screens. I am not a fast typist and need all the help that I can get.
Date published: 2022-03-12
Rated 5 out of 5 by
Gladys72 from
TurboTax Makes Life Easy
All the worry and stress over completing my tax return is gone by using Turbo Tax. I have complete confidence in the accuracy.
Date published: 2022-03-12
Rated 5 out of 5 by
kbrat1953 from
awesome
do not write review and tyring to get this go gas been the hardest part of filing
Date published: 2022-03-12
Rated 4 out of 5 by
Mark1984 from
TurboTax User Friendly Improvements
I have used TurboTax for 15 years and have generally been satisfied with the software usability. However this 2021 tax year I experienced two issues that I hope TurboTax can remedy by 2022 tax season. I tried numerous times to login and received a "Opps we have experienced a problem, please try back later". Secondly, for the first time in the past seven years the interest income entry requires a Payer's TIN, which for foreign bank interest does not exist. The Turbo Tax Live chat comments did yield a workaround for the interest income entry by using Other Income, but the entry really belongs under Interest Income.
Date published: 2022-03-12
Rated 5 out of 5 by
Sheryle59 from
Turbo Tax is Awesome to use,will recommend it to o
Everything turned out really well,I'm very happy using the Turbo Tax again
Date published: 2022-03-12
Rated 5 out of 5 by
Chole kim from
wonderful !!
easy to use, great reviews, easy to input. with help along the way.
Date published: 2022-03-12
Rated 3 out of 5 by
Sonny Lee from
TurboTax Dropped the ball this year
I've used TurboTax since at least 2009, maybe longer. This is the first year since e-file has been available that I couldn't e-file when all of my information was available, because TurboTax did not provide for the required IRS schedule for foreign tax credit carryforwards. At first TurboTax said I had to print and mail, despite the IRS' pleas for taxpayers to e-file. Then after a significant number of comments by frustrated users on the TurboTax community site and many of those users contacting TurboTax, they said maybe by March 31st. Then they said March 11th and currently, on March 11th, or saying maybe tomorrow. The last time I looked there were 29 pages of comments on the TurboTax community site, and it took a frustrated user to find a way to make it work several days before TurboTax could do so. A very frustrating experience this year.
Date published: 2022-03-12
Rated 5 out of 5 by
Brian92 from
Turbo Tax makes it quick and easy!
We had a number of deductions and feel confident that we got the best return. The interface was straightforward and easy to navigate. And we did it right from home on our schedule!
Date published: 2022-03-12
Rated 4 out of 5 by
Jewleeana27 from
Easy to use
Love that it explains why and what categories are, super helpful
All TurboTax® Offerings Reviews - Page 4619
Date published: 2022-03-12