TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Easy to fil Really fast and easy to efile. Has options to understand why items are needed
Date published: 2021-03-29
Rated 4 out of 5 by from Easy to use Great experience using TurboTax. Had some difficulty figuring out one of my forms, but was able to navigate through the questions.
Date published: 2021-03-29
Rated 4 out of 5 by from Bug in K1 PDF preparation Software saves a bunch of time which is great. But it is a good thing I pay attention to what documents are created for beneficiaries. When the software creates the PDF files for the K-1 for Fed and State, it does NOT include (as it must) the Statement that is supposed to go with K-1 for the Fed when applicable. I have to go to the saved PDF of the return itself and print each Statement that goes with the K-1
Date published: 2021-03-29
Rated 4 out of 5 by from Time consuming for a simple tax filing For a simple W-2 filing it took nearly 3 hours. Lots of irrelevant questions. Was going to take the PLUS offer for $30 then find out an additional $40 was going to be added in. It was pretty easy to go back and change to free filing though.
Date published: 2021-03-29
Rated 4 out of 5 by from Double Entry is a drag Overall, Turbotax is as great as it is every year, and I'm sure I'll use it again next year. My only suggestion is have the programmers find a way to carry over info if it needs to be entered twice. It does this for the W-2 which is great, but there were a couple other times where I had to enter my info multiple times. Worst offender was my direct deposit account and routing number. It asked if I wanted to use the same as last year for federal - I said "Yes". The next page asked me to re-enter all the information....ok, good to double check. Then a couple clicks later when I was filing states it asked me for the same numbers AGAIN! I know it's only a few numbers to enter, but give us a break. We all hate doing our taxes and are in a generally crappy mood - we don't need any added frustration. :)
Date published: 2021-03-29
Rated 4 out of 5 by from Turbo Tax Very Helpful Trouble finding location for estimated and understanding stimulus money due. In talking to a representative, they were very helpful explaining how the second stimulus was handled for tax inclusion.
Date published: 2021-03-29
Rated 5 out of 5 by from Francis Russ is awesome francis Russ was great, helpFUL & FUNNY :) He needs a raise!
Date published: 2021-03-29
Rated 5 out of 5 by from Great! fast, easy Turbo tax was user friendly, and quick process! I will use Turbo tax again
Date published: 2021-03-29
Rated 5 out of 5 by from Long Time Turbotax User Turbo Tax has helped me do my own taxes, and understand the tax code since 1995! I like being able to learn what is being asked for (and the easy options to click on an explanation), and the options I might want to consider in filling out my tax returns, and what I might want to prepare for next year's tax return
Date published: 2021-03-29
Rated 5 out of 5 by from Easy to use, asked the right questions, easy done. I love the way my file saves automatically, keeping my place as I log in/out. The way it is broken into modules (Personal, Income, Expenses, Etc) made it super easy to focus on one section at a time, removing the fear of completing everything at once.
Date published: 2021-03-29
All TurboTax® Offerings Reviews - Page 4611
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to fil Really fast and easy to efile. Has options to understand why items are needed
Date published: 2021-03-29
Rated 4 out of 5 by from Easy to use Great experience using TurboTax. Had some difficulty figuring out one of my forms, but was able to navigate through the questions.
Date published: 2021-03-29
Rated 4 out of 5 by from Bug in K1 PDF preparation Software saves a bunch of time which is great. But it is a good thing I pay attention to what documents are created for beneficiaries. When the software creates the PDF files for the K-1 for Fed and State, it does NOT include (as it must) the Statement that is supposed to go with K-1 for the Fed when applicable. I have to go to the saved PDF of the return itself and print each Statement that goes with the K-1
Date published: 2021-03-29
Rated 4 out of 5 by from Time consuming for a simple tax filing For a simple W-2 filing it took nearly 3 hours. Lots of irrelevant questions. Was going to take the PLUS offer for $30 then find out an additional $40 was going to be added in. It was pretty easy to go back and change to free filing though.
Date published: 2021-03-29
Rated 4 out of 5 by from Double Entry is a drag Overall, Turbotax is as great as it is every year, and I'm sure I'll use it again next year. My only suggestion is have the programmers find a way to carry over info if it needs to be entered twice. It does this for the W-2 which is great, but there were a couple other times where I had to enter my info multiple times. Worst offender was my direct deposit account and routing number. It asked if I wanted to use the same as last year for federal - I said "Yes". The next page asked me to re-enter all the information....ok, good to double check. Then a couple clicks later when I was filing states it asked me for the same numbers AGAIN! I know it's only a few numbers to enter, but give us a break. We all hate doing our taxes and are in a generally crappy mood - we don't need any added frustration. :)
Date published: 2021-03-29
Rated 4 out of 5 by from Turbo Tax Very Helpful Trouble finding location for estimated and understanding stimulus money due. In talking to a representative, they were very helpful explaining how the second stimulus was handled for tax inclusion.
Date published: 2021-03-29
Rated 5 out of 5 by from Francis Russ is awesome francis Russ was great, helpFUL & FUNNY :) He needs a raise!
Date published: 2021-03-29
Rated 5 out of 5 by from Great! fast, easy Turbo tax was user friendly, and quick process! I will use Turbo tax again
Date published: 2021-03-29
Rated 5 out of 5 by from Long Time Turbotax User Turbo Tax has helped me do my own taxes, and understand the tax code since 1995! I like being able to learn what is being asked for (and the easy options to click on an explanation), and the options I might want to consider in filling out my tax returns, and what I might want to prepare for next year's tax return
Date published: 2021-03-29
Rated 5 out of 5 by from Easy to use, asked the right questions, easy done. I love the way my file saves automatically, keeping my place as I log in/out. The way it is broken into modules (Personal, Income, Expenses, Etc) made it super easy to focus on one section at a time, removing the fear of completing everything at once.
Date published: 2021-03-29
All TurboTax® Offerings Reviews - Page 4611