TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax J&R Most aspects are easy but some confusion when state return went down after federal rules regarding unemployment were implemented. Our state refund actually went down after they were implemented. Still can't understand why even after a phone call with TT
Date published: 2021-03-31
Rated 4 out of 5 by from TTAX A happy repeat customer, love the service from you guys
Date published: 2021-03-31
Rated 5 out of 5 by from TurboTax is number one for tax preparation Turbo Tax has always been user friendly and informative. I chose to file my own taxes because TurboTax makes everything seamless and not confusing.
Date published: 2021-03-31
Rated 5 out of 5 by from Love TurboTax, So Easy to Use! Have been using it for four years, makes me feel like an accountant
Date published: 2021-03-31
Rated 2 out of 5 by from Turbo Tax Now Charging to File Electronically I have been using Turbo Tax for many years and was very happy with it, but this year the program is more difficult to use, and they are now charging to file electronically. I purchased Turbo Tax Deluxe from Costco for Federal returns only since my state does not have an income tax. I was able to file one return electronically, but when I tried to send my son's return they wouldn't let me do it unless I paid $60.
Date published: 2021-03-31
Rated 5 out of 5 by from Such a great and easy-to-use tool.. I love turbo tax its so easy to use and they are so eager to help i did my taxes in a few minutes with no hassle...I give Turbo Tax a perfect 10.. thanks TurboTax......
Date published: 2021-03-31
Rated 3 out of 5 by from Turbo Tax Payment to File Very Confusing I purchased Turbo Tax Deluxe CD from Target for $50. As a senior, I think the tax prep section is great. However, I had a problem completing the actual filing portion. Kept asking for payment before I could file. I ended up paying an additional $65 to e-mail the returns just to get it done (State filing was supposed to be free).
Date published: 2021-03-31
Rated 5 out of 5 by from easy and quick to use I got back more than when I went into an accountant. And I didn't even have to leave home. I'll do it again next year.
Date published: 2021-03-31
Rated 4 out of 5 by from Pretty good tax software, always use TurboTax. Fairly easy to use. This year (2020) version was a pain to install. Kept getting errors about missing files and I never even had it installed - CD version. Downloaded direct from website and it seemed to go smoothly, no missing file errors, but then stopped dead at around 10% installed. I was getting ready to make a phone call but kept trying to install on my own. After 2 more attempts, it finally installed and updated with no more issues. Did my taxes with no issues. I was a bit leery but all was good.
Date published: 2021-03-31
Rated 4 out of 5 by from SIMPLE TO USE THE ENTIRE EXPERIANCE WAS SIMPLE AND HELP FULL. AMAZING
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 4611
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax J&R Most aspects are easy but some confusion when state return went down after federal rules regarding unemployment were implemented. Our state refund actually went down after they were implemented. Still can't understand why even after a phone call with TT
Date published: 2021-03-31
Rated 4 out of 5 by from TTAX A happy repeat customer, love the service from you guys
Date published: 2021-03-31
Rated 5 out of 5 by from TurboTax is number one for tax preparation Turbo Tax has always been user friendly and informative. I chose to file my own taxes because TurboTax makes everything seamless and not confusing.
Date published: 2021-03-31
Rated 5 out of 5 by from Love TurboTax, So Easy to Use! Have been using it for four years, makes me feel like an accountant
Date published: 2021-03-31
Rated 2 out of 5 by from Turbo Tax Now Charging to File Electronically I have been using Turbo Tax for many years and was very happy with it, but this year the program is more difficult to use, and they are now charging to file electronically. I purchased Turbo Tax Deluxe from Costco for Federal returns only since my state does not have an income tax. I was able to file one return electronically, but when I tried to send my son's return they wouldn't let me do it unless I paid $60.
Date published: 2021-03-31
Rated 5 out of 5 by from Such a great and easy-to-use tool.. I love turbo tax its so easy to use and they are so eager to help i did my taxes in a few minutes with no hassle...I give Turbo Tax a perfect 10.. thanks TurboTax......
Date published: 2021-03-31
Rated 3 out of 5 by from Turbo Tax Payment to File Very Confusing I purchased Turbo Tax Deluxe CD from Target for $50. As a senior, I think the tax prep section is great. However, I had a problem completing the actual filing portion. Kept asking for payment before I could file. I ended up paying an additional $65 to e-mail the returns just to get it done (State filing was supposed to be free).
Date published: 2021-03-31
Rated 5 out of 5 by from easy and quick to use I got back more than when I went into an accountant. And I didn't even have to leave home. I'll do it again next year.
Date published: 2021-03-31
Rated 4 out of 5 by from Pretty good tax software, always use TurboTax. Fairly easy to use. This year (2020) version was a pain to install. Kept getting errors about missing files and I never even had it installed - CD version. Downloaded direct from website and it seemed to go smoothly, no missing file errors, but then stopped dead at around 10% installed. I was getting ready to make a phone call but kept trying to install on my own. After 2 more attempts, it finally installed and updated with no more issues. Did my taxes with no issues. I was a bit leery but all was good.
Date published: 2021-03-31
Rated 4 out of 5 by from SIMPLE TO USE THE ENTIRE EXPERIANCE WAS SIMPLE AND HELP FULL. AMAZING
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 4611