TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is Awesome Very easy to use, effective, convenient. Can't say enough about how good this is! Using it every year from now on!
Date published: 2021-03-31
Rated 5 out of 5 by from comprehensive and consistent as usual The experience was very good as usual. I have confidence in the completeness of the return. There were some unclear points about how to handle the RMD money that was processed before the requirement to take it in 2020 was dropped. However, updates in the later versions of the software had comments added to make the required responses clearer in the situation. It would be nice to know what the actual deductible amounts are for the deductions section. For example, I know that deductible amount for medical expenses is adjusted. It is not clear if the amount shown in the summary is the total of expenses or the deductible amount. This information would help strategize expenses for next year if my total of deductions began to approach the standard deduction. In the current summary, it not totally clear how close the actual deductions are. It is still a bit odd see the changes that have been implemented in the 1040 SR. The extra calculations seem to be rather informal in structure. Of course, I have not completed non computerized paper form for maybe 25 years now. Maybe this is not relevant. However, when I contemplate completeness, it is hard to know if it is all there. However, I just trust the excellent history of TurboTax!!!
Date published: 2021-03-31
Rated 5 out of 5 by from Tarbotax is wonderful She is a very professional tax expert, We have been very satisfactory with her help. I would certainly recommend some one to take Turbotax, certainly next year for me.
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo Tax is Easy to Follow Using the program is very easy, I would recommend anyone to use this format.
Date published: 2021-03-31
Rated 3 out of 5 by from it was a joy using your software loved how easy it was but did not enjoy the catch at the end with the drivers license
Date published: 2021-03-31
Rated 2 out of 5 by from Glitches My returns were rejected for lack of IP PIN #, but the TurboTax software never provided opportunity to enter it in the entire process--until after I returned to "fix" the return.
Date published: 2021-03-31
Rated 4 out of 5 by from TurboTax added extra services that confused me I knew I would have to upgrade... but I'm not sure how the Premium Services came about.... taking an extra $50 dollars away from me is taking away money I could spend on Pokemon Cards!
Date published: 2021-03-31
Rated 5 out of 5 by from Love TurboTax Very happy with Turbo Tax. You can see if contributing to an IRA will save you on your taxes. You can run different scenarios to see what your tax liability is
Date published: 2021-03-31
Rated 4 out of 5 by from Turbo Tax IS awesome. Had a little trouble with going back to prior years for Tax filings but that was on my part and had nothing to do with this excellent service.
Date published: 2021-03-31
Rated 4 out of 5 by from Easy to use Unfortunately i thought paid extra for an expert review.Was supposed to call me and i never heard from them. Possibly i did not understand the option
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 4609
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is Awesome Very easy to use, effective, convenient. Can't say enough about how good this is! Using it every year from now on!
Date published: 2021-03-31
Rated 5 out of 5 by from comprehensive and consistent as usual The experience was very good as usual. I have confidence in the completeness of the return. There were some unclear points about how to handle the RMD money that was processed before the requirement to take it in 2020 was dropped. However, updates in the later versions of the software had comments added to make the required responses clearer in the situation. It would be nice to know what the actual deductible amounts are for the deductions section. For example, I know that deductible amount for medical expenses is adjusted. It is not clear if the amount shown in the summary is the total of expenses or the deductible amount. This information would help strategize expenses for next year if my total of deductions began to approach the standard deduction. In the current summary, it not totally clear how close the actual deductions are. It is still a bit odd see the changes that have been implemented in the 1040 SR. The extra calculations seem to be rather informal in structure. Of course, I have not completed non computerized paper form for maybe 25 years now. Maybe this is not relevant. However, when I contemplate completeness, it is hard to know if it is all there. However, I just trust the excellent history of TurboTax!!!
Date published: 2021-03-31
Rated 5 out of 5 by from Tarbotax is wonderful She is a very professional tax expert, We have been very satisfactory with her help. I would certainly recommend some one to take Turbotax, certainly next year for me.
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo Tax is Easy to Follow Using the program is very easy, I would recommend anyone to use this format.
Date published: 2021-03-31
Rated 3 out of 5 by from it was a joy using your software loved how easy it was but did not enjoy the catch at the end with the drivers license
Date published: 2021-03-31
Rated 2 out of 5 by from Glitches My returns were rejected for lack of IP PIN #, but the TurboTax software never provided opportunity to enter it in the entire process--until after I returned to "fix" the return.
Date published: 2021-03-31
Rated 4 out of 5 by from TurboTax added extra services that confused me I knew I would have to upgrade... but I'm not sure how the Premium Services came about.... taking an extra $50 dollars away from me is taking away money I could spend on Pokemon Cards!
Date published: 2021-03-31
Rated 5 out of 5 by from Love TurboTax Very happy with Turbo Tax. You can see if contributing to an IRA will save you on your taxes. You can run different scenarios to see what your tax liability is
Date published: 2021-03-31
Rated 4 out of 5 by from Turbo Tax IS awesome. Had a little trouble with going back to prior years for Tax filings but that was on my part and had nothing to do with this excellent service.
Date published: 2021-03-31
Rated 4 out of 5 by from Easy to use Unfortunately i thought paid extra for an expert review.Was supposed to call me and i never heard from them. Possibly i did not understand the option
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 4609