TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Awesome Turbo Tax offers great customer service! Representatives were friendly with great communication.
Date published: 2022-03-18
Rated 5 out of 5 by from TurboTax was amazing Stanley was awesome I'm thankful I choose TurboTax
Date published: 2022-03-18
Rated 5 out of 5 by from EASY SOFTWARE AND ACCURATE I LOVE THIS TURBO TAX. I HAVE BEEN USING IT FOR MANY MANY YEARS AND HAVE NEVER HAD A PROBLEM. ITS FAST AND
Date published: 2022-03-18
Rated 3 out of 5 by from Turbo Tax Not as good this year as previous years Guiding questions were more difficult to follow, sometimes confusing, and I had to go to IRS website several times to get clarification.
Date published: 2022-03-18
Rated 1 out of 5 by from Desktop Application is Awful I purchased the desktop application from Costco thinking I'd save money and it was the equivalent of going back to 1999 and trying to do taxes on the computer. The interface is outdated, the prompts are archaic, and it was impossible to report my cryptocurrency income. There was a popup that asked about cryptocurrency, but it did not actually modify my return and so my income was unreported. I ended up adding this to a miscellaneous income section and now I have to mail a form 8949 to the IRS. I'm looking at competitors next year.
Date published: 2022-03-18
Rated 5 out of 5 by from Pricey but worth it. We chose the full service because quite frankly we were baffled by the current tax rules and did not have the time to research. Tony came in to rescue us and answer every inane question patiently. We had quite the conversation and connected on more than just taxes.
Date published: 2022-03-18
Rated 5 out of 5 by from easy turbo it was clear and easy to understand directions from the app, I got the premier package and it turns helpful.
Date published: 2022-03-18
Rated 5 out of 5 by from Easy Peasy Tax is Breezy Wow. Such grace. Such smooth service. Even when I was confused on 5 things I could connect to a specialist in <10 minutes during tax season. Use this service. You will like.
Date published: 2022-03-18
Rated 5 out of 5 by from Great experience The website was easy to navigate and when a problem came up i was notified right away
Date published: 2022-03-18
Rated 4 out of 5 by from Forced me to upgrade Last year I used Premier. But, this year they changed the 401k contribution enter screen and made me upgrade. But, everything else was good. I am just bummed it cost me an extra $25, when I did not have to upgrade last year.
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4608
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Turbo Tax offers great customer service! Representatives were friendly with great communication.
Date published: 2022-03-18
Rated 5 out of 5 by from TurboTax was amazing Stanley was awesome I'm thankful I choose TurboTax
Date published: 2022-03-18
Rated 5 out of 5 by from EASY SOFTWARE AND ACCURATE I LOVE THIS TURBO TAX. I HAVE BEEN USING IT FOR MANY MANY YEARS AND HAVE NEVER HAD A PROBLEM. ITS FAST AND
Date published: 2022-03-18
Rated 3 out of 5 by from Turbo Tax Not as good this year as previous years Guiding questions were more difficult to follow, sometimes confusing, and I had to go to IRS website several times to get clarification.
Date published: 2022-03-18
Rated 1 out of 5 by from Desktop Application is Awful I purchased the desktop application from Costco thinking I'd save money and it was the equivalent of going back to 1999 and trying to do taxes on the computer. The interface is outdated, the prompts are archaic, and it was impossible to report my cryptocurrency income. There was a popup that asked about cryptocurrency, but it did not actually modify my return and so my income was unreported. I ended up adding this to a miscellaneous income section and now I have to mail a form 8949 to the IRS. I'm looking at competitors next year.
Date published: 2022-03-18
Rated 5 out of 5 by from Pricey but worth it. We chose the full service because quite frankly we were baffled by the current tax rules and did not have the time to research. Tony came in to rescue us and answer every inane question patiently. We had quite the conversation and connected on more than just taxes.
Date published: 2022-03-18
Rated 5 out of 5 by from easy turbo it was clear and easy to understand directions from the app, I got the premier package and it turns helpful.
Date published: 2022-03-18
Rated 5 out of 5 by from Easy Peasy Tax is Breezy Wow. Such grace. Such smooth service. Even when I was confused on 5 things I could connect to a specialist in <10 minutes during tax season. Use this service. You will like.
Date published: 2022-03-18
Rated 5 out of 5 by from Great experience The website was easy to navigate and when a problem came up i was notified right away
Date published: 2022-03-18
Rated 4 out of 5 by from Forced me to upgrade Last year I used Premier. But, this year they changed the 401k contribution enter screen and made me upgrade. But, everything else was good. I am just bummed it cost me an extra $25, when I did not have to upgrade last year.
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4608