TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Turbo Tax Makes Filing Easy! We have pretty straight forward taxes but filing is still stressful and can be overwhelming but Turbo Tax really takes a lot of the anxiety and extra work out of filing our taxes! We've used it for 3 years now and it's been a great experience every time!
Date published: 2022-10-18
Rated 3 out of 5 by from State Problem After paying for the Deluxe edition, the software would not let me e-file my state return, even after I attempted to pay an additional $25 for the state.... No customer service help.
Date published: 2022-10-18
Rated 2 out of 5 by from Good luck finding your old returns I saved last year's return on a different computer then I was using this year. No problem, i thought, I'll log in and find it. Nope, no matter which link I tried from which site, no matter if I logged into turbo tax or intuit I could not get past the "which product should we sell you page". Even though I knew I'd purchased it under the login I was using, I tried the "help with multiple accounts" link. Nope, still just want to sell me new products with no link to "tax home" on the left or anywhere else. Poor showing Turbotax. It was frustrating enough to make me switch companies after 7 years of loyalty.
Date published: 2022-10-18
Rated 5 out of 5 by from Good easy to use website was user friendly will recommend
Date published: 2022-10-18
Rated 3 out of 5 by from turbo tax electonic filing doen't always work two years in a row the e-filing doesn't work and support is not existent at busy time with wait times that require a meal and a shave.
Date published: 2022-10-18
Rated 2 out of 5 by from TURBO IS GETTING BAD I ELECTED TO HAVE SOMEONE HELP ME. I STAYED ON THE PHONE FOR ALMOST AN HOUR AND THE CONNECTION JUST DISAPPEARED. I WILL CONTEST THE CHARGES. I SHOULDN'T HAVE TO PAY $292 FOR NOT HELPING ME.
Date published: 2022-10-18
Rated 5 out of 5 by from Really good software Really good software. I would like to use it every year.
Date published: 2022-10-18
Rated 5 out of 5 by from Great Job Helpful. Very quick and updated information to help me with my tax dealine.
Date published: 2022-10-18
Rated 5 out of 5 by from Best way to file Walks me through everything. Easy to understand.!!
Date published: 2022-10-18
Rated 5 out of 5 by from TURBO TAX IS GREAT I HAVE BEEN USING TURBO TAX FOR MANY YEARS. IT MAKES THE PROCESS LESS COMPLICATED AND THE BEST PART IS - I DON'T NEED TO LEAVE HOME OR MAKE AN APPOINTMENT TO GET IT DONE!
Date published: 2022-10-18
All TurboTax® Offerings Reviews - Page 47
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax Makes Filing Easy! We have pretty straight forward taxes but filing is still stressful and can be overwhelming but Turbo Tax really takes a lot of the anxiety and extra work out of filing our taxes! We've used it for 3 years now and it's been a great experience every time!
Date published: 2022-10-18
Rated 3 out of 5 by from State Problem After paying for the Deluxe edition, the software would not let me e-file my state return, even after I attempted to pay an additional $25 for the state.... No customer service help.
Date published: 2022-10-18
Rated 2 out of 5 by from Good luck finding your old returns I saved last year's return on a different computer then I was using this year. No problem, i thought, I'll log in and find it. Nope, no matter which link I tried from which site, no matter if I logged into turbo tax or intuit I could not get past the "which product should we sell you page". Even though I knew I'd purchased it under the login I was using, I tried the "help with multiple accounts" link. Nope, still just want to sell me new products with no link to "tax home" on the left or anywhere else. Poor showing Turbotax. It was frustrating enough to make me switch companies after 7 years of loyalty.
Date published: 2022-10-18
Rated 5 out of 5 by from Good easy to use website was user friendly will recommend
Date published: 2022-10-18
Rated 3 out of 5 by from turbo tax electonic filing doen't always work two years in a row the e-filing doesn't work and support is not existent at busy time with wait times that require a meal and a shave.
Date published: 2022-10-18
Rated 2 out of 5 by from TURBO IS GETTING BAD I ELECTED TO HAVE SOMEONE HELP ME. I STAYED ON THE PHONE FOR ALMOST AN HOUR AND THE CONNECTION JUST DISAPPEARED. I WILL CONTEST THE CHARGES. I SHOULDN'T HAVE TO PAY $292 FOR NOT HELPING ME.
Date published: 2022-10-18
Rated 5 out of 5 by from Really good software Really good software. I would like to use it every year.
Date published: 2022-10-18
Rated 5 out of 5 by from Great Job Helpful. Very quick and updated information to help me with my tax dealine.
Date published: 2022-10-18
Rated 5 out of 5 by from Best way to file Walks me through everything. Easy to understand.!!
Date published: 2022-10-18
Rated 5 out of 5 by from TURBO TAX IS GREAT I HAVE BEEN USING TURBO TAX FOR MANY YEARS. IT MAKES THE PROCESS LESS COMPLICATED AND THE BEST PART IS - I DON'T NEED TO LEAVE HOME OR MAKE AN APPOINTMENT TO GET IT DONE!
Date published: 2022-10-18
All TurboTax® Offerings Reviews - Page 47