TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Student
Rated 5 out of 5 by from Love Turbo Tax I always used Turbo Tax. It's easy, efficient and I wouldn't trust anyone else.
Date published: 2021-03-28
Rated 1 out of 5 by from Cause the need to amend return Product has a bug which place data in wrong field, had to amend return!
Date published: 2021-03-28
Rated 5 out of 5 by from The step by step really helps! Easy to use, confidence knowing taxes were filed correctly!
Date published: 2021-03-28
Rated 3 out of 5 by from ok this was an ok experience. I have ussed it two years in a row.
Date published: 2021-03-28
Rated 3 out of 5 by from I think the "processing fee" is bogus Overall, I found the website/tool to be very easy to navigate. That said, I don't recall having to pay a $40 processing fee last year in addition to the regular federal/state tax filing services. I do think that is rather greedy.
Date published: 2021-03-28
Rated 5 out of 5 by from 2020 Turbo Tax Live Deluxe Turbo Tax was easy to easy to use because it asks all the questions necessary for a complete filing. It also allows you to ask questions through chat or set up an interview with a Tax professional. I highly recommend using Turbo Tax Life! I have used them for years.
Date published: 2021-03-28
Rated 5 out of 5 by from Alex was great Alex did a great job helping me solve me problem he was trained very well
Date published: 2021-03-28
Rated 5 out of 5 by from Great Product user friendly I have used Turbo Tax for many years good and User Friendly Product
Date published: 2021-03-28
Rated 4 out of 5 by from Turbo Tax User Since 1986 Generally very good and always easy to use. Disappointed that CARES ACT changes for RMD were not addressed in the software. Had to call TT customer service for advice, but worked out well in the end. I'm a loyal user.
Date published: 2021-03-28
Rated 4 out of 5 by from Good tool. I was able to get assistance when needed, however, i was directed to read information rather than to have a chat and get specific details about my case.
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 4596
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Love Turbo Tax I always used Turbo Tax. It's easy, efficient and I wouldn't trust anyone else.
Date published: 2021-03-28
Rated 1 out of 5 by from Cause the need to amend return Product has a bug which place data in wrong field, had to amend return!
Date published: 2021-03-28
Rated 5 out of 5 by from The step by step really helps! Easy to use, confidence knowing taxes were filed correctly!
Date published: 2021-03-28
Rated 3 out of 5 by from ok this was an ok experience. I have ussed it two years in a row.
Date published: 2021-03-28
Rated 3 out of 5 by from I think the "processing fee" is bogus Overall, I found the website/tool to be very easy to navigate. That said, I don't recall having to pay a $40 processing fee last year in addition to the regular federal/state tax filing services. I do think that is rather greedy.
Date published: 2021-03-28
Rated 5 out of 5 by from 2020 Turbo Tax Live Deluxe Turbo Tax was easy to easy to use because it asks all the questions necessary for a complete filing. It also allows you to ask questions through chat or set up an interview with a Tax professional. I highly recommend using Turbo Tax Life! I have used them for years.
Date published: 2021-03-28
Rated 5 out of 5 by from Alex was great Alex did a great job helping me solve me problem he was trained very well
Date published: 2021-03-28
Rated 5 out of 5 by from Great Product user friendly I have used Turbo Tax for many years good and User Friendly Product
Date published: 2021-03-28
Rated 4 out of 5 by from Turbo Tax User Since 1986 Generally very good and always easy to use. Disappointed that CARES ACT changes for RMD were not addressed in the software. Had to call TT customer service for advice, but worked out well in the end. I'm a loyal user.
Date published: 2021-03-28
Rated 4 out of 5 by from Good tool. I was able to get assistance when needed, however, i was directed to read information rather than to have a chat and get specific details about my case.
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 4596