TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Read unbiased reviews from real TurboTax Deluxe customers. We’ll search 350+ deductions
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Rated 1 out of 5 by from Unsatisfactory Many "help" fields would NOT open. On a number of question the only answers available did not apply but there were no instructions for moving forward. VERY frustrating. Through trial/error discovered that I had to enter an incorrect answer then delete it to move forward. Will likely have to submit an amended return. Help desk lady was very nice and helpful the one time I was able to get one.
Date published: 2023-04-05
Rated 1 out of 5 by from TurboTax is slimy as hell TurboTax tries to upsell constantly, and uses deceptive screens to lure users into agreeing to this. Scumbags extraordinaires.
Date published: 2023-04-05
Rated 5 out of 5 by from I love it! Very thorough and always correct! Used it for the last 15 years and will continue to.
Date published: 2023-04-05
Rated 5 out of 5 by from great great, i was fast easy no hard pressure on you. i will do it again
Date published: 2023-04-05
Rated 3 out of 5 by from Turbo Tax is ok Program froze up and was difficult to go back and make changes. Also dislike forced filling fees.
Date published: 2023-04-05
Rated 5 out of 5 by from Avoided a in person tax company We have rental a rental and other complicated tax items that we were able to do easily with this program.
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax assigned me the BEST tax help My TurboTax team member was amazing. I had a complicated and very difficult year and we even managed to laugh about it…wonderful live by phone help Thank you❤️
Date published: 2023-04-05
Rated 5 out of 5 by from turbo tax is awesome I had some trouble with a form that wouldn't let me continue but i called customer support and they walked me through it and helped me
Date published: 2023-04-05
Rated 4 out of 5 by from Easy Setup First time doing my taxes on here. It seemed easy. Lets see how it goes
Date published: 2023-04-05
Rated 3 out of 5 by from Mor complex than needed All my old info was there and I expected to complete in an hour. I kept being sent to summation pages, and not the next page I needed. This added an hour. Had to ask questions 3-5 times and called twice. Auto phone service could be better. I use the most simple forms; have filed at least 5 times with you. This was the most difficult time I have ever had with you.
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4591
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Unsatisfactory Many "help" fields would NOT open. On a number of question the only answers available did not apply but there were no instructions for moving forward. VERY frustrating. Through trial/error discovered that I had to enter an incorrect answer then delete it to move forward. Will likely have to submit an amended return. Help desk lady was very nice and helpful the one time I was able to get one.
Date published: 2023-04-05
Rated 1 out of 5 by from TurboTax is slimy as hell TurboTax tries to upsell constantly, and uses deceptive screens to lure users into agreeing to this. Scumbags extraordinaires.
Date published: 2023-04-05
Rated 5 out of 5 by from I love it! Very thorough and always correct! Used it for the last 15 years and will continue to.
Date published: 2023-04-05
Rated 5 out of 5 by from great great, i was fast easy no hard pressure on you. i will do it again
Date published: 2023-04-05
Rated 3 out of 5 by from Turbo Tax is ok Program froze up and was difficult to go back and make changes. Also dislike forced filling fees.
Date published: 2023-04-05
Rated 5 out of 5 by from Avoided a in person tax company We have rental a rental and other complicated tax items that we were able to do easily with this program.
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax assigned me the BEST tax help My TurboTax team member was amazing. I had a complicated and very difficult year and we even managed to laugh about it…wonderful live by phone help Thank you❤️
Date published: 2023-04-05
Rated 5 out of 5 by from turbo tax is awesome I had some trouble with a form that wouldn't let me continue but i called customer support and they walked me through it and helped me
Date published: 2023-04-05
Rated 4 out of 5 by from Easy Setup First time doing my taxes on here. It seemed easy. Lets see how it goes
Date published: 2023-04-05
Rated 3 out of 5 by from Mor complex than needed All my old info was there and I expected to complete in an hour. I kept being sent to summation pages, and not the next page I needed. This added an hour. Had to ask questions 3-5 times and called twice. Auto phone service could be better. I use the most simple forms; have filed at least 5 times with you. This was the most difficult time I have ever had with you.
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4591