TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
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Rated 1 out of 5 by Next time H R Block from Unsatisfactory Many "help" fields would NOT open. On a number of question the only answers available did not apply but there were no instructions for moving forward. VERY frustrating. Through trial/error discovered that I had to enter an incorrect answer then delete it to move forward. Will likely have to submit an amended return. Help desk lady was very nice and helpful the one time I was able to get one.
Date published: 2023-04-05
Rated 1 out of 5 by bloopy236 from TurboTax is slimy as hell TurboTax tries to upsell constantly, and uses deceptive screens to lure users into agreeing to this. Scumbags extraordinaires.
Date published: 2023-04-05
Rated 5 out of 5 by Melkirk from I love it! Very thorough and always correct! Used it for the last 15 years and will continue to.
Date published: 2023-04-05
Rated 5 out of 5 by Mike009 from great great, i was fast easy no hard pressure on you. i will do it again
Date published: 2023-04-05
Rated 3 out of 5 by MJD27 from Turbo Tax is ok Program froze up and was difficult to go back and make changes. Also dislike forced filling fees.
Date published: 2023-04-05
Rated 5 out of 5 by The family of 8 from Avoided a in person tax company We have rental a rental and other complicated tax items that we were able to do easily with this program.
Date published: 2023-04-05
Rated 5 out of 5 by Bethdocfilm1982 from Turbo Tax assigned me the BEST tax help My TurboTax team member was amazing. I had a complicated and very difficult year and we even managed to laugh about it…wonderful live by phone help Thank you❤️
Date published: 2023-04-05
Rated 5 out of 5 by coltonk from turbo tax is awesome I had some trouble with a form that wouldn't let me continue but i called customer support and they walked me through it and helped me
Date published: 2023-04-05
Rated 4 out of 5 by Keith 56 from Easy Setup First time doing my taxes on here. It seemed easy. Lets see how it goes
Date published: 2023-04-05
Rated 3 out of 5 by Bookmender from Mor complex than needed All my old info was there and I expected to complete in an hour. I kept being sent to summation pages, and not the next page I needed. This added an hour. Had to ask questions 3-5 times and called twice. Auto phone service could be better. I use the most simple forms; have filed at least 5 times with you. This was the most difficult time I have ever had with you.
All TurboTax® Offerings Reviews - Page 4591
Date published: 2023-04-05
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by Next time H R Block from Unsatisfactory Many "help" fields would NOT open. On a number of question the only answers available did not apply but there were no instructions for moving forward. VERY frustrating. Through trial/error discovered that I had to enter an incorrect answer then delete it to move forward. Will likely have to submit an amended return. Help desk lady was very nice and helpful the one time I was able to get one.
Date published: 2023-04-05
Rated 1 out of 5 by bloopy236 from TurboTax is slimy as hell TurboTax tries to upsell constantly, and uses deceptive screens to lure users into agreeing to this. Scumbags extraordinaires.
Date published: 2023-04-05
Rated 5 out of 5 by Melkirk from I love it! Very thorough and always correct! Used it for the last 15 years and will continue to.
Date published: 2023-04-05
Rated 5 out of 5 by Mike009 from great great, i was fast easy no hard pressure on you. i will do it again
Date published: 2023-04-05
Rated 3 out of 5 by MJD27 from Turbo Tax is ok Program froze up and was difficult to go back and make changes. Also dislike forced filling fees.
Date published: 2023-04-05
Rated 5 out of 5 by The family of 8 from Avoided a in person tax company We have rental a rental and other complicated tax items that we were able to do easily with this program.
Date published: 2023-04-05
Rated 5 out of 5 by Bethdocfilm1982 from Turbo Tax assigned me the BEST tax help My TurboTax team member was amazing. I had a complicated and very difficult year and we even managed to laugh about it…wonderful live by phone help Thank you❤️
Date published: 2023-04-05
Rated 5 out of 5 by coltonk from turbo tax is awesome I had some trouble with a form that wouldn't let me continue but i called customer support and they walked me through it and helped me
Date published: 2023-04-05
Rated 4 out of 5 by Keith 56 from Easy Setup First time doing my taxes on here. It seemed easy. Lets see how it goes
Date published: 2023-04-05
Rated 3 out of 5 by Bookmender from Mor complex than needed All my old info was there and I expected to complete in an hour. I kept being sent to summation pages, and not the next page I needed. This added an hour. Had to ask questions 3-5 times and called twice. Auto phone service could be better. I use the most simple forms; have filed at least 5 times with you. This was the most difficult time I have ever had with you.
All TurboTax® Offerings Reviews - Page 4591
Date published: 2023-04-05