TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 3 out of 5 by from Just Average Several items that the program should have done I had to search out solutions. Program is average. Definitely overpriced figuring ii does not include state program.
Date published: 2022-03-12
Rated 5 out of 5 by from Easy to use The website is easy to use, retains prior tax info, and explains any questions without needing to seek assistance from customer service calls or online web searches
Date published: 2022-03-12
Rated 5 out of 5 by from TurboTax is awesome It was a great process. I’d come back next year!!!!
Date published: 2022-03-12
Rated 4 out of 5 by from Turbo Tax is Generally a good product Turbo Tax is generally a good product. My biggest issue has been the loop that I get into when Turbo Tax keeps insisting that I have to e-file my NYS return but will not let me e-file that return because I have not e-filed my federal return. However, I cannot e-file my federal because of the requirement to send in hard copy documentation.
Date published: 2022-03-12
Rated 5 out of 5 by from Turbotax is awesome Bill did a great job working on my tax return. He was very efficient and careful about every single detail.
Date published: 2022-03-12
Rated 5 out of 5 by from TurboTax is awesome I knew nothing about filing my taxes, it was kinda intimidating but Im happy a friend recommended TurboTax, its super easy and friendly with the user, a total life savior
Date published: 2022-03-12
Rated 5 out of 5 by from Excellent Partnership started in 2002! Turbo Tax used EVERY year!
Date published: 2022-03-12
Rated 4 out of 5 by from Been a customer for years Past years have had a clean and easy to use interface. This year I found it very large (lots of scrolling) and very cluttered with info I did not need. I'm hoping this feedback will help improve it to the 5-star rating I would typically rated them in the past years.
Date published: 2022-03-12
Rated 5 out of 5 by from Easy, Accurate, Quick I've been using Turbo Tax for 5 years now. Each year I'm impressed with how easy it is. Takes less than an afternoon, and has always been right on the money!
Date published: 2022-03-12
Rated 2 out of 5 by from Not user friendly We've used Turbo Tax for years and it has always been easy to understand. Not anymore. The wording to questions were REALLY hard to understand. They were confusing and did not make sense. We never had trouble figuring out what the questions were in past years. I know tax rules change every year, but you should be able to still make it easy for the average person to understand. Very, Very, disappointed in how the wording has changed.
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 4589
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Just Average Several items that the program should have done I had to search out solutions. Program is average. Definitely overpriced figuring ii does not include state program.
Date published: 2022-03-12
Rated 5 out of 5 by from Easy to use The website is easy to use, retains prior tax info, and explains any questions without needing to seek assistance from customer service calls or online web searches
Date published: 2022-03-12
Rated 5 out of 5 by from TurboTax is awesome It was a great process. I’d come back next year!!!!
Date published: 2022-03-12
Rated 4 out of 5 by from Turbo Tax is Generally a good product Turbo Tax is generally a good product. My biggest issue has been the loop that I get into when Turbo Tax keeps insisting that I have to e-file my NYS return but will not let me e-file that return because I have not e-filed my federal return. However, I cannot e-file my federal because of the requirement to send in hard copy documentation.
Date published: 2022-03-12
Rated 5 out of 5 by from Turbotax is awesome Bill did a great job working on my tax return. He was very efficient and careful about every single detail.
Date published: 2022-03-12
Rated 5 out of 5 by from TurboTax is awesome I knew nothing about filing my taxes, it was kinda intimidating but Im happy a friend recommended TurboTax, its super easy and friendly with the user, a total life savior
Date published: 2022-03-12
Rated 5 out of 5 by from Excellent Partnership started in 2002! Turbo Tax used EVERY year!
Date published: 2022-03-12
Rated 4 out of 5 by from Been a customer for years Past years have had a clean and easy to use interface. This year I found it very large (lots of scrolling) and very cluttered with info I did not need. I'm hoping this feedback will help improve it to the 5-star rating I would typically rated them in the past years.
Date published: 2022-03-12
Rated 5 out of 5 by from Easy, Accurate, Quick I've been using Turbo Tax for 5 years now. Each year I'm impressed with how easy it is. Takes less than an afternoon, and has always been right on the money!
Date published: 2022-03-12
Rated 2 out of 5 by from Not user friendly We've used Turbo Tax for years and it has always been easy to understand. Not anymore. The wording to questions were REALLY hard to understand. They were confusing and did not make sense. We never had trouble figuring out what the questions were in past years. I know tax rules change every year, but you should be able to still make it easy for the average person to understand. Very, Very, disappointed in how the wording has changed.
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 4589