TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from What I use Every Year This is my 7th year using turbo tax. I like that it helps me do my own taxes and has the ability to enter my own rather than go through every single item. I like using a system that is easy enough for me to use so I can also understand taxes better and know what can get me deductions. I also like how I can save where I left off and come back to it another day instead of having to do it all at once. I love how it uploads last years return too so some things are already done for you. My only complaint is I wish they did a package/CD/download for a two state subscription. I moved this year and to add a state it cost about the same as buying the whole download. I thought it was expensive. Otherwise I will use you next year. Thank you TurboTax.
Date published: 2021-03-29
Rated 5 out of 5 by from Quick and easy to navigate Second year using and not time consuming nor complicated
Date published: 2021-03-29
Rated 5 out of 5 by from TURBO TAX IS EXCELLENT I USE IT EVERY YEAR, GREAT TAX TOOL. IT SAVES DOING IT THE OLD WAY AND SPENDING TOO MUCH MONEY ON PREPARATION SEVICES !
Date published: 2021-03-29
Rated 4 out of 5 by from Turbo Tax is very good. I will use it next year I feel that the machine human interface could be better. At the income section it just showed totals for dividends and capital gains. This caused unnecessary consternation because I wondered why it was not showing the different categories of dividends, for example. I had to find out through a representative that the breakout was done on the the appropriate form. I believe that a user should be able to simply choose to use the standard deduction and not have to go through all the questions relating to itemized deductions. Also, I don't know why, but there always seems to be difficulties with reporting royalties. It leads to having to call representatives. I am very glad that Turbo Tax makes it relatively easy to reach a representative for help. I spoke with five representatives, and four of the five were very helpful.
Date published: 2021-03-29
Rated 5 out of 5 by from Yes it is great!! I Love Turbo Tax it helps you do it all!! It is such a big help.
Date published: 2021-03-29
Rated 4 out of 5 by from Efile option to upgrade for past returns why not have an option to E file for past returns? i know it needs to be filed by a tax preparer and their software for past e returns but why not have those people available for upgrade along with software that can back door to the govts e file software and the turbo tax software? you'd make so much more $$ and save trees (paper) postage and gas. its much more sustainable. Also id pay a lot to get audit protection on past years.
Date published: 2021-03-29
Rated 5 out of 5 by from Excellent product! TurboTax makes doing taxes very easy. It is so user friendly! I really feel like the program gives me a comprehensive preparation of my taxes.
Date published: 2021-03-29
Rated 5 out of 5 by from Easiest Experience Doing Taxes Ever This was by far the easiest year ever! Whatever upgrades you did to make it more user friendly, you were successful; thank you.
Date published: 2021-03-29
Rated 5 out of 5 by from Great Makes it easy and affordable. I enjoy the service they provide
Date published: 2021-03-29
Rated 5 out of 5 by from TurboTax is Awesome! Super easy to use! Just fill in the blanks! Use every year!
Date published: 2021-03-29
All TurboTax® Offerings Reviews - Page 4575
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from What I use Every Year This is my 7th year using turbo tax. I like that it helps me do my own taxes and has the ability to enter my own rather than go through every single item. I like using a system that is easy enough for me to use so I can also understand taxes better and know what can get me deductions. I also like how I can save where I left off and come back to it another day instead of having to do it all at once. I love how it uploads last years return too so some things are already done for you. My only complaint is I wish they did a package/CD/download for a two state subscription. I moved this year and to add a state it cost about the same as buying the whole download. I thought it was expensive. Otherwise I will use you next year. Thank you TurboTax.
Date published: 2021-03-29
Rated 5 out of 5 by from Quick and easy to navigate Second year using and not time consuming nor complicated
Date published: 2021-03-29
Rated 5 out of 5 by from TURBO TAX IS EXCELLENT I USE IT EVERY YEAR, GREAT TAX TOOL. IT SAVES DOING IT THE OLD WAY AND SPENDING TOO MUCH MONEY ON PREPARATION SEVICES !
Date published: 2021-03-29
Rated 4 out of 5 by from Turbo Tax is very good. I will use it next year I feel that the machine human interface could be better. At the income section it just showed totals for dividends and capital gains. This caused unnecessary consternation because I wondered why it was not showing the different categories of dividends, for example. I had to find out through a representative that the breakout was done on the the appropriate form. I believe that a user should be able to simply choose to use the standard deduction and not have to go through all the questions relating to itemized deductions. Also, I don't know why, but there always seems to be difficulties with reporting royalties. It leads to having to call representatives. I am very glad that Turbo Tax makes it relatively easy to reach a representative for help. I spoke with five representatives, and four of the five were very helpful.
Date published: 2021-03-29
Rated 5 out of 5 by from Yes it is great!! I Love Turbo Tax it helps you do it all!! It is such a big help.
Date published: 2021-03-29
Rated 4 out of 5 by from Efile option to upgrade for past returns why not have an option to E file for past returns? i know it needs to be filed by a tax preparer and their software for past e returns but why not have those people available for upgrade along with software that can back door to the govts e file software and the turbo tax software? you'd make so much more $$ and save trees (paper) postage and gas. its much more sustainable. Also id pay a lot to get audit protection on past years.
Date published: 2021-03-29
Rated 5 out of 5 by from Excellent product! TurboTax makes doing taxes very easy. It is so user friendly! I really feel like the program gives me a comprehensive preparation of my taxes.
Date published: 2021-03-29
Rated 5 out of 5 by from Easiest Experience Doing Taxes Ever This was by far the easiest year ever! Whatever upgrades you did to make it more user friendly, you were successful; thank you.
Date published: 2021-03-29
Rated 5 out of 5 by from Great Makes it easy and affordable. I enjoy the service they provide
Date published: 2021-03-29
Rated 5 out of 5 by from TurboTax is Awesome! Super easy to use! Just fill in the blanks! Use every year!
Date published: 2021-03-29
All TurboTax® Offerings Reviews - Page 4575