TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from I love it I used to use taxslayer I like this sooo much better
Date published: 2021-04-11
Rated 5 out of 5 by from Quick and easy to file. If you have your information ready to go, filing doesn't take long at all.
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax is wonderful!! I love how Turbo Tax walks you through every step of the way and double checks your work and offers suggestions.
Date published: 2021-04-11
Rated 5 out of 5 by from Great ! I used another service ( by mistake) last year. It was a disaster. Turbo Tax is the only way to go. They walk you through EVERY step! So glad to be back with them.
Date published: 2021-04-11
Rated 5 out of 5 by from TURBO TAX IS GREAT! EASY TO DO. EASY TO FOLLOW DIRECTIONS STEP BY STEP.
Date published: 2021-04-11
Rated 5 out of 5 by from Easy step-by-step Very thorough and user friendly, highly recommend using TurboTax.
Date published: 2021-04-11
Rated 5 out of 5 by from Thanks TurboTax Found TurboTax easy and reliable again this year. It made filing easy.
Date published: 2021-04-11
Rated 3 out of 5 by from Only Minor TurboTax Limitations Mostly fine, but I had a small state underpayment penalty and no federal penalty. I wanted to explore reducing the penalty by filling out Part 4 of form M-2210. Neither I, Customer Service, or the Turbo Community could figure out how to do this. I finally decided to pay the penalty.
Date published: 2021-04-11
Rated 4 out of 5 by from A Step Above Before the days of "online" ANYTHING -- when tax returns were done with pen, paper, and calculators -- I was very good at doing my own (and others') tax returns. But, I am thankful those days are over! Some people may swear by other Companies. Me? I swear AT THEM! I won't mention how bad a particular "BLOCK" head company messed me up ... and my daughter. Wait! I may have done just that? Anyway, for several years, I have used and counted on and have been WELL PLEASED with Turbo Tax! I wouldn't dream of using anyone else. It helps, too, that my Bank gives me instant savings for using them :)
Date published: 2021-04-11
Rated 5 out of 5 by from Helpful, but surprise $$ conditions Turbotax was helpful. I was surprised by the additional $50 in the deluxe package required to file *both* my federal and state tax. The fee was only made obvious after I completed the tax info for both fed and state. That was definitely a bummer that put a dent in my excitement about the otherwise decent experience using this service. I would have preferred that that information was presented upfront. It was either pay, or have the info for one of these files completely erased. Definitely put a damper on my day.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 4569
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from I love it I used to use taxslayer I like this sooo much better
Date published: 2021-04-11
Rated 5 out of 5 by from Quick and easy to file. If you have your information ready to go, filing doesn't take long at all.
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax is wonderful!! I love how Turbo Tax walks you through every step of the way and double checks your work and offers suggestions.
Date published: 2021-04-11
Rated 5 out of 5 by from Great ! I used another service ( by mistake) last year. It was a disaster. Turbo Tax is the only way to go. They walk you through EVERY step! So glad to be back with them.
Date published: 2021-04-11
Rated 5 out of 5 by from TURBO TAX IS GREAT! EASY TO DO. EASY TO FOLLOW DIRECTIONS STEP BY STEP.
Date published: 2021-04-11
Rated 5 out of 5 by from Easy step-by-step Very thorough and user friendly, highly recommend using TurboTax.
Date published: 2021-04-11
Rated 5 out of 5 by from Thanks TurboTax Found TurboTax easy and reliable again this year. It made filing easy.
Date published: 2021-04-11
Rated 3 out of 5 by from Only Minor TurboTax Limitations Mostly fine, but I had a small state underpayment penalty and no federal penalty. I wanted to explore reducing the penalty by filling out Part 4 of form M-2210. Neither I, Customer Service, or the Turbo Community could figure out how to do this. I finally decided to pay the penalty.
Date published: 2021-04-11
Rated 4 out of 5 by from A Step Above Before the days of "online" ANYTHING -- when tax returns were done with pen, paper, and calculators -- I was very good at doing my own (and others') tax returns. But, I am thankful those days are over! Some people may swear by other Companies. Me? I swear AT THEM! I won't mention how bad a particular "BLOCK" head company messed me up ... and my daughter. Wait! I may have done just that? Anyway, for several years, I have used and counted on and have been WELL PLEASED with Turbo Tax! I wouldn't dream of using anyone else. It helps, too, that my Bank gives me instant savings for using them :)
Date published: 2021-04-11
Rated 5 out of 5 by from Helpful, but surprise $$ conditions Turbotax was helpful. I was surprised by the additional $50 in the deluxe package required to file *both* my federal and state tax. The fee was only made obvious after I completed the tax info for both fed and state. That was definitely a bummer that put a dent in my excitement about the otherwise decent experience using this service. I would have preferred that that information was presented upfront. It was either pay, or have the info for one of these files completely erased. Definitely put a damper on my day.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 4569