TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Agent was helpful The agent was very helpful, she help me with everything I needed.
Date published: 2022-03-18
Rated 5 out of 5 by from I love this service! Turbo Tax full service is very user friendly. The platform is straightforward and the expert I was connected with was extremely helpful, friendly and communicated with me a lot through the chat. I was very appreciative of this. I hope to be able to use this service in the future. Thank you Dean for helping my husband and I on our complicated joint return!
Date published: 2022-03-18
Rated 1 out of 5 by from Turbo Tax, was the worst I have ever experienced!! Had a hard time launching it at times. I had to uninstall and re-install. I would question whether I would want to purchase it again. Poor performance for 2021.
Date published: 2022-03-18
Rated 5 out of 5 by from Smooth Process ! It seems the process was improved to the best of my knowledge.
Date published: 2022-03-18
Rated 5 out of 5 by from Easy to use I was unsure about filling my taxes by myself but TurboTax made it easy for me!
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax was easy to complete The process was easy itself but I had one questions I could not get an direct answer to. I ended up asking to speak to someone. I was called by Ingrid, she was great and answer my question immediately and she walked me through the process and explain the answer to me to where I could understand it. Ingrid was GREAT!!
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax is good! In general, its easy to use. Just a few questions stumped me and I had to ask for help. The people I've had contact with were professional and courteous.
Date published: 2022-03-18
Rated 4 out of 5 by from JUST A LITTLE PROBLEM well, two actually. I tried using the additional info section, however i could not get access at that time. i then had to spend a minute or two trying to get back to my tax form. Also, why would TurboTax insist that I file a Florida tax form, when there is no FL state tax? Just curious. I thought something might have changed.
Date published: 2022-03-18
Rated 5 out of 5 by from Quick & Easy I like the ease of use and will use again. Goes thru federal first and then state and can review prior to submit. Easy to print and download.
Date published: 2022-03-18
Rated 5 out of 5 by from M&P TR It was pretty good, it could have been a little more user friendly
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4565
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Agent was helpful The agent was very helpful, she help me with everything I needed.
Date published: 2022-03-18
Rated 5 out of 5 by from I love this service! Turbo Tax full service is very user friendly. The platform is straightforward and the expert I was connected with was extremely helpful, friendly and communicated with me a lot through the chat. I was very appreciative of this. I hope to be able to use this service in the future. Thank you Dean for helping my husband and I on our complicated joint return!
Date published: 2022-03-18
Rated 1 out of 5 by from Turbo Tax, was the worst I have ever experienced!! Had a hard time launching it at times. I had to uninstall and re-install. I would question whether I would want to purchase it again. Poor performance for 2021.
Date published: 2022-03-18
Rated 5 out of 5 by from Smooth Process ! It seems the process was improved to the best of my knowledge.
Date published: 2022-03-18
Rated 5 out of 5 by from Easy to use I was unsure about filling my taxes by myself but TurboTax made it easy for me!
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax was easy to complete The process was easy itself but I had one questions I could not get an direct answer to. I ended up asking to speak to someone. I was called by Ingrid, she was great and answer my question immediately and she walked me through the process and explain the answer to me to where I could understand it. Ingrid was GREAT!!
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax is good! In general, its easy to use. Just a few questions stumped me and I had to ask for help. The people I've had contact with were professional and courteous.
Date published: 2022-03-18
Rated 4 out of 5 by from JUST A LITTLE PROBLEM well, two actually. I tried using the additional info section, however i could not get access at that time. i then had to spend a minute or two trying to get back to my tax form. Also, why would TurboTax insist that I file a Florida tax form, when there is no FL state tax? Just curious. I thought something might have changed.
Date published: 2022-03-18
Rated 5 out of 5 by from Quick & Easy I like the ease of use and will use again. Goes thru federal first and then state and can review prior to submit. Easy to print and download.
Date published: 2022-03-18
Rated 5 out of 5 by from M&P TR It was pretty good, it could have been a little more user friendly
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4565