TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Agent was helpful The agent was very helpful, she help me with everything I needed.
Date published: 2022-03-18
Rated 5 out of 5 by from I love this service! Turbo Tax full service is very user friendly. The platform is straightforward and the expert I was connected with was extremely helpful, friendly and communicated with me a lot through the chat. I was very appreciative of this. I hope to be able to use this service in the future. Thank you Dean for helping my husband and I on our complicated joint return!
Date published: 2022-03-18
Rated 1 out of 5 by from Turbo Tax, was the worst I have ever experienced!! Had a hard time launching it at times. I had to uninstall and re-install. I would question whether I would want to purchase it again. Poor performance for 2021.
Date published: 2022-03-18
Rated 5 out of 5 by from Smooth Process ! It seems the process was improved to the best of my knowledge.
Date published: 2022-03-18
Rated 5 out of 5 by from Easy to use I was unsure about filling my taxes by myself but TurboTax made it easy for me!
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax was easy to complete The process was easy itself but I had one questions I could not get an direct answer to. I ended up asking to speak to someone. I was called by Ingrid, she was great and answer my question immediately and she walked me through the process and explain the answer to me to where I could understand it. Ingrid was GREAT!!
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax is good! In general, its easy to use. Just a few questions stumped me and I had to ask for help. The people I've had contact with were professional and courteous.
Date published: 2022-03-18
Rated 4 out of 5 by from JUST A LITTLE PROBLEM well, two actually. I tried using the additional info section, however i could not get access at that time. i then had to spend a minute or two trying to get back to my tax form. Also, why would TurboTax insist that I file a Florida tax form, when there is no FL state tax? Just curious. I thought something might have changed.
Date published: 2022-03-18
Rated 5 out of 5 by from Quick & Easy I like the ease of use and will use again. Goes thru federal first and then state and can review prior to submit. Easy to print and download.
Date published: 2022-03-18
Rated 5 out of 5 by from M&P TR It was pretty good, it could have been a little more user friendly
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4565
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Agent was helpful The agent was very helpful, she help me with everything I needed.
Date published: 2022-03-18
Rated 5 out of 5 by from I love this service! Turbo Tax full service is very user friendly. The platform is straightforward and the expert I was connected with was extremely helpful, friendly and communicated with me a lot through the chat. I was very appreciative of this. I hope to be able to use this service in the future. Thank you Dean for helping my husband and I on our complicated joint return!
Date published: 2022-03-18
Rated 1 out of 5 by from Turbo Tax, was the worst I have ever experienced!! Had a hard time launching it at times. I had to uninstall and re-install. I would question whether I would want to purchase it again. Poor performance for 2021.
Date published: 2022-03-18
Rated 5 out of 5 by from Smooth Process ! It seems the process was improved to the best of my knowledge.
Date published: 2022-03-18
Rated 5 out of 5 by from Easy to use I was unsure about filling my taxes by myself but TurboTax made it easy for me!
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax was easy to complete The process was easy itself but I had one questions I could not get an direct answer to. I ended up asking to speak to someone. I was called by Ingrid, she was great and answer my question immediately and she walked me through the process and explain the answer to me to where I could understand it. Ingrid was GREAT!!
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax is good! In general, its easy to use. Just a few questions stumped me and I had to ask for help. The people I've had contact with were professional and courteous.
Date published: 2022-03-18
Rated 4 out of 5 by from JUST A LITTLE PROBLEM well, two actually. I tried using the additional info section, however i could not get access at that time. i then had to spend a minute or two trying to get back to my tax form. Also, why would TurboTax insist that I file a Florida tax form, when there is no FL state tax? Just curious. I thought something might have changed.
Date published: 2022-03-18
Rated 5 out of 5 by from Quick & Easy I like the ease of use and will use again. Goes thru federal first and then state and can review prior to submit. Easy to print and download.
Date published: 2022-03-18
Rated 5 out of 5 by from M&P TR It was pretty good, it could have been a little more user friendly
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4565